Maisie's Munch Reviews 

117
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 54 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the personalized items are wonderfully unique, deeply thoughtful, and create truly wonderful presents for birthdays, weddings, and other special celebrations. People also deeply appreciate the warm communication, noting how accommodating and helpful the creator is when handling custom requests and ideas. Consumers consistently note that the ordering process is exceptionally smooth, featuring surprisingly fast turnaround times, prompt replies to questions, and secure packaging for safe delivery. Many loyal buyers mention returning multiple times to purchase more art because the overall quality and attention to detail consistently exceed expectations.

What people talk about most

Product

Customers had positive experiences with product, highlighting the incredible quality and unique nature of the... See more

Order

Clients share positive opinions on order, consistently highlighting the smooth process and brilliant... See more

Staff

Consumers find staff to be exceptionally helpful, friendly, and talented. Reviewers consistently mention that... See more

Service

People report positive experiences with service, highlighting great service and fantastic repeat orders.... See more

Quality

Customers consistently note positive experiences with quality, highlighting that items arrive securely... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Maisie is a wonderfully talented lady. Her creations are full of joy and happiness. I recently won a personalised medal drawing for my best friend’s mum who completed the London Marathon. The persona... See more

Company replied

Rated 5 out of 5 stars

I’ve ordered several pictures from Maisie’s Munch over the last few years and each time Maisie has been a pleasure to deal with. She is quick to respond and very amendable to trying every mad idea th... See more

Rated 5 out of 5 stars

Wonderful original and first class gifts - would highly recommend this small business. Maisie takes great care to ensure that every little detail is taken into account - well done Maisie xx

Rated 5 out of 5 stars

Honestly, one of the best reactions I've had whilst giving someone a present. Thoughtful, sentimental, all in one, this really is the best kind of present. Will definitely be getting more for friends,... See more


Company details

  1. Gift Shop
  2. Artist

Written by the company

Maisie's Munch began in 2020 with an iPad and a love of art and thoughtful gifting. What started with bespoke commissions, drawing people as their favourite things, has grown into best-selling customisable Drinks-Menu portraits and a joyful range of ready-to-buy gifts, t-shirts and homewares. All designed to bring colour, fun and thoughtfulness to gifting (or keeping for yourself!).


Contact info

4.8

Excellent

TrustScore 5 out of 5

117 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(117)

51 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

100% recommend

100% recommend
Absolutely loved this gift, I saw Maisie’s work on Instagram and eventually bought one for me and my partner, it came out amazingly and Maisie was so great when I had to change my address

27 May 2025
Rated 3 out of 5 stars

Amazing product long wait

The product is absolutely lovely and exactly what we wanted we ordered it as a wedding present however I ordered it on the 30th April and received it on the 30th may so had a long wait which wasn’t advertised as the wait time is advertised as 5-10 days. The product is lovely and after about two weeks did get in contact and Maisie was super lovely just a long time to wait

30 May 2025
Rated 5 out of 5 stars

LOVE IT

LOVE IT!
Bought this as a bridal shower gift for my best friend. It was perfect and so so cute. Will buy again and recommend to others!

25 April 2025
Rated 5 out of 5 stars

So cute!

I had no issues with ordering/receiving my order. My print arrived in a little over a week, and it is so cute! Highly recommend. The only draw back is it’s a bit pricey, but it made a really nice gift for my boyfriend.

25 April 2025
Rated 5 out of 5 stars

Really lovely valentines gift!

Really lovely valentines gift!
Its so unique and looks great! delivery was very quick much quicker than i expected/ requested on the website and its exactly what i wanted from a small description on the website. Very special and perfect for occasions

14 February 2025
Rated 5 out of 5 stars

So so pleased!! Support small business

Maisie was incredible from the start of the process straight to the end. So created exactly what I wanted even tho I was super confusing at first, she was so polite and patient. And even managed to get my print before Christmas so it made the perfect gift which my partner loves ! Very special as it’s unique to us. Will be using again, thank you so much! And I wish you all the best for your new business venture xx

6 December 2024
Unprompted review
Rated 5 out of 5 stars

Amazing Small Business

Such a a great selection of products and customisation options which make perfect gifts. My order arrived way before Christmas despite it being a fairly last minute purchase! So happy with my order and will definitely be ordering again in the future.

16 December 2024
Unprompted review

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