Maisie's Munch Reviews 

117
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 54 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the personalized items are wonderfully unique, deeply thoughtful, and create truly wonderful presents for birthdays, weddings, and other special celebrations. People also deeply appreciate the warm communication, noting how accommodating and helpful the creator is when handling custom requests and ideas. Consumers consistently note that the ordering process is exceptionally smooth, featuring surprisingly fast turnaround times, prompt replies to questions, and secure packaging for safe delivery. Many loyal buyers mention returning multiple times to purchase more art because the overall quality and attention to detail consistently exceed expectations.

What people talk about most

Product

Customers had positive experiences with product, highlighting the incredible quality and unique nature of the... See more

Order

Clients share positive opinions on order, consistently highlighting the smooth process and brilliant... See more

Staff

Consumers find staff to be exceptionally helpful, friendly, and talented. Reviewers consistently mention that... See more

Service

People report positive experiences with service, highlighting great service and fantastic repeat orders.... See more

Quality

Customers consistently note positive experiences with quality, highlighting that items arrive securely... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Maisie is a wonderfully talented lady. Her creations are full of joy and happiness. I recently won a personalised medal drawing for my best friend’s mum who completed the London Marathon. The persona... See more

Company replied

Rated 5 out of 5 stars

I’ve ordered several pictures from Maisie’s Munch over the last few years and each time Maisie has been a pleasure to deal with. She is quick to respond and very amendable to trying every mad idea th... See more

Rated 5 out of 5 stars

Wonderful original and first class gifts - would highly recommend this small business. Maisie takes great care to ensure that every little detail is taken into account - well done Maisie xx

Rated 5 out of 5 stars

Honestly, one of the best reactions I've had whilst giving someone a present. Thoughtful, sentimental, all in one, this really is the best kind of present. Will definitely be getting more for friends,... See more


Company details

  1. Gift Shop
  2. Artist

Written by the company

Maisie's Munch began in 2020 with an iPad and a love of art and thoughtful gifting. What started with bespoke commissions, drawing people as their favourite things, has grown into best-selling customisable Drinks-Menu portraits and a joyful range of ready-to-buy gifts, t-shirts and homewares. All designed to bring colour, fun and thoughtfulness to gifting (or keeping for yourself!).


Contact info

4.8

Excellent

TrustScore 5 out of 5

117 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(117)

51 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The most amazing gift

Honestly, one of the best reactions I've had whilst giving someone a present. Thoughtful, sentimental, all in one, this really is the best kind of present. Will definitely be getting more for friends, family, you name it!

13 August 2025
Rated 5 out of 5 stars

anniversary present

The drawing was a present for an anniversary, and it was perfect. I did have to reach out regarding when I would receive it, but Maise responded quickly and was extremely helpful!!

7 July 2025
Rated 5 out of 5 stars

LOVE my drawing

LOVE my drawing! Amazing customer service, Maisie made some fantastic suggestions, adore the finished product! Will be ordering for everyone!

19 June 2025
Rated 5 out of 5 stars

Absolutely perfect!

Maisie is super talented - I ordered a bespoke munch for a friend’s wedding gift and am so pleased with it, I want to keep it for myself! Right on time too. Thanks!

24 June 2025
Rated 1 out of 5 stars

my name not spelled correctly

cute concept but unfortunately my name was misspelled on the final product despite spelling it correctly on the form filled in. Not to mention it took over a month to arrive. I have emailed to ask for a replacement but no response.

28 May 2025
Unprompted review
Rated 5 out of 5 stars

Can’t fault it

I love the print - Maisie drew exactly what I asked and was a delight to correspond with. Such a perfect and special present for someone!

10 June 2025

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