BBOX LP Reviews 

497
•
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 91 reviews, reviewers overwhelmingly had a great experience with this company. Many active customers frequently mention that orders arrive exceptionally quickly, and they are thoroughly impressed by the consistently high quality of the products received. People also widely appreciate the clear communication, seamless tracking updates, and professional assistance provided throughout the entire online purchasing and delivery journey. Though some reviewers experienced minor delivery delays, needed to make necessary order adjustments, or noticed shorter product shelf lives upon arrival. Despite these isolated inconveniences, consumers generally found the overall service highly reliable and convenient for obtaining otherwise unavailable specialty goods.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, praising rapid shipping times and... See more

Order

People report positive experiences with order, highlighting easy ordering processes, clear communication, and... See more

Service

Clients share satisfaction on service, frequently praising outstanding professionalism, exceptional... See more

Quality

Reviewers highlight positive aspects of quality, expressing great satisfaction with the reliable goods and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very professional. Fast delivery, sent information of every step. The only issue was that I ordered 10 packets of my medicine but the regulation only allowed 6. So the order had to be changed in ret... See more

Rated 5 out of 5 stars

Getting nicotine patches that they removed from local market because they were the only thing that helped was a blessing. Currently fifth day off the cancer sticks. Thank you Mainphar!

Rated 5 out of 5 stars

Ultra professional online experience. From the moment of purchase to the arrival of the package they follow up on everything via email status. And they deliver fast!

Rated 5 out of 5 stars

Very proffesional. They sent an e-mail for every step of the delivery. My package was a tiny bit delayed, and I was offered to wait, or get my money back. Produkts of good quality.


Company details

  1. Health and Beauty Shop

Written by the company

Medicines from Germany. Delivery DHL Standard.


Contact info

4.8

Excellent

TrustScore 5 out of 5

497 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(497)

195 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent!

Finally I have found place in Germany where I can order my favourite melatonin gummy! It was excellent, and delivery was quick. Delivering with DHL is little expensive. It would be nice if they can find some other delivering system.

21 July 2025
Unprompted review
BBOX LP logo

Reply from BBOX LP

Dear Aleksandra,

Thank you for your order and your feedback 😍.

This is the cheapest possible delivery from Germany; there is no cheaper option. Unfortunately 🤷‍♀️.

With wishes for Health

Rated 1 out of 5 stars

My order has not been shipped for 18…

My order has not been shipped for 18 days now. I have not been given any specific delivery dates. They respond to emails with a delay of several days. They do not help with orders at all in the chat on the website.

10 July 2025
Unprompted review
BBOX LP logo

Reply from BBOX LP

Dear Denys,

We are truly sorry for the frustration and disappointment caused by the delay with your order, including the lack of specific delivery dates, delayed email responses, and unhelpful chat support. We understand how important timely service is, and we deeply regret falling short of your expectations. Your feedback is incredibly valuable to us, as it helps us improve for all customers.

To resolve this, we offered you three options: a full refund, partial compensation while awaiting shipment with clarified timelines, or a coupon for future orders covering service and delivery fees. As discussed, we've processed a full refund for you today, in line with the first option you selected. Please note that for rare items like this, sourced from specialized manufacturers, we cannot always guarantee immediate availability or exact timelines due to production and supply chain factors.

Once again, our sincerest apologies—we appreciate your understanding and hope to serve you better in the future.

Best regards,
Limited Partner BBOX

Rated 5 out of 5 stars

I have a great need for salt…

I have a great need for salt supplementation due to other medication. In Denmark it is difficult to find manufacturers and it is expensive. At Mainphar they have 1000 mg salt tablets at absolutely reasonable prices. Delivery to Denmark in a reasonable time. However, transport DHL-DHL would be better than DHL-Postdanmark.

4 June 2025
Unprompted review
Rated 5 out of 5 stars

Thanks from Denmark 👍

Thanks from Denmark 👍
Ordered medicine for pain, in higher miligrams then I can get in Denmark, which helps me a lot, in my cancer fight. I used to be able to buy in Denmark, but they stopped 400/600 mg last year. Thanks for speedy posting, and service!

26 May 2025
Unprompted review
Rated 5 out of 5 stars

Fast delivery to Cyprus

Ordered Hexal lactulose for delivery to Cyprus as the price, including shipping was good. Delivery was much faster than expected. I will use Mainphar again

26 May 2025
Unprompted review
Rated 5 out of 5 stars

Good prices and fast delivery

Good prices and fast delivery. The customer service people were very kind a responded quickly to inquiries. DHL delivered the shipment swiftly to Denmark, but things god v.e.r.y slow when it was handed over to PostNord, who failed desperately at providing pick-up information.

9 April 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look