Mailbakes Reviews 

I sent them to my mum as a thankyou gift and the chocolate one way very dry the lemon one not a dry but still
Not great. For the price didn’t expect that feedback and very disappointed.
The delivery time was quick so that’s a bonus. But dry cake isn’t what anyone wants.

Great efficient & beautiful cake too , my friends loved receiving their surprise gifts 🎁 😀

They got to me great.. the taste was amazing and the cakes were moist and delicious

I sent a mail bake to my cousin, she loves cake so I thought she would appreciate it- I can’t explain how much she loved this though, she was so excited and said it was one of the nicest cakes she had ever had.
Great experience from start to finish with this company,
Thank you

great that it can be sent in post and very tasty. happy customer. will be recommending for sure.

Was easy to order and got there on time my brother absolutely loved the cakes said they were lovely and fresh and tasted amazing

Easy to order and delivered in good time. I was worried about the quality of the cake but my daughter soon set me straight, she said they were delicious and tasted fresh even after a couple of days.

Recipient got a lovely surprise on her birthday. She loved the card and said that the cake was delicious. It arrived exactly on date. Service & communication was excellent. I will be back for more.

Good experience, nice surprise! Although was delivered as a parcel rather than a mailbox delivery so had to go collect it & never got the special packaging I paid for. But cute all the same!

I sent my friend a Mailbake she absolutely loved it, she said the cakes were absolutely delicious. It’s such a lovely concept, a card with an extra sweet treat. It was delivered the day after I ordered it so even the post was top class. I’ll be using your wonderful service again and again

First time ordering. Specified delivery date, not cheap but understood. However, postage was delayed so rather than turn up Friday, did not arrive until Monday. Very disappointed and unable to enjoy freah cake. The cost of the delivery should have ensured no issues

Absolutely delicious cakes, well presented and great flavour

Delicious cake! A sweet surprise!

Perfect.
Cake received on time and was absolutely delicious. If you don't have time or skill to bake your own, I highly recommend.

Unfortunately due to a delay with the pick & mix side of the order the next day delivery couldn't not be met, as much as this was annoying as there was nothing on the website to suggest this was not available I assumed it would be another day late on the 5th of September (day after my daughter's birthday), however this did not arrive until the afternoon of the 7th. This possibly affected the taste of the cakes but it's hard to say due to not eating your product before this. It's doubtful I will order again.

For some reason it has come up on here as an unprompted review, I can assure you after 2 emails requesting a review I then decided to leave this review. I was not going to review this or mention the issue raised but if I'm asked enough for my review then ultimately I will eventually give it.

I didn't really believe all the other reviews but I took a chance because I'm in a long distance relationship and wasn't going to see him as planned because he had to work.

He loved them, the chocolate was his favourite and he commented how some chocolate cakes can be really dry but this wasn't, and they must be good as he didn't share any with his son and used the excuse of the dates lol.

I even emailed because autocorrect had changed a word and I hadn't noticed and it was put right before being sent out.

So great cake, great service and they are on the ball. I would definitely use again when someone I know needs a little boost and something to cheer them up.

Bloody perfect arrived on time, cake was lovely, boxing was great and the loved it thank you x

I placed my order on 1st of September and requested the cakes by 15th of September so I could put them in my daughter’s school bag for her 12th birthday on the 16th. Been in all day, Royal Mail usually deliver to me by lunchtime, nothing… Emailed advising my order isn’t received, then almost immediately get a notification that my cake will be delivered between 6 & 7pm, seems an odd time for Royal Mail to still be out delivering, then I get a notification saying they were unable to deliver as the address was inaccessible? LIES! I live in a detached house, with a large driveway, nothing inaccessible about my address, however, I was in when they supposedly couldn’t access my property, no attempt to step foot in my driveway was made (I have cameras). Really disappointed, was looking forward to surprising my daughter with a cake for her to eat after lunch on her birthday that she has to spend in school.
I should also note that I am not really sure how fresh these cakes are even if they did arrive on time, given I got a shipment notification on Saturday the 12th, delivery was supposed to be Tuesday 15th, but going to be at least 16th which is too late to surprise my daughter. Really disappointed does not even come close to how I feel.

UPDATE: While still very disappointed in my order being late, my daughter really enjoyed the cakes the day after her birthday as did her friends who she shared them with, she said they were really tasty and soft (now understand the Saturday delivery notification relates to label printing date not actual dispatch date) mailbakes were quick to reply to my email and concerns, of course delivery issues seem partly to do with Royal Mail.

My order was delivered earlier than expected, on the actual day of my Daughter’s birthday. To say she was thrilled would be an understatement. Thank you Mailbakes for the fantastic melt in your mouth cakes. Absolutely delicious.

Would highly recommend, I used this service 4 years ago and recently used again last month and it was so much better than flowers and was well revived and tasted amazing so I’m told