MAHI Leather Reviews 

428
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 51 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the handmade leather products, noting that the materials feel sturdy, look gorgeous, and offer truly incredible value for money. People also deeply appreciate the swift delivery service, mentioning that packages arrive promptly and safely in protective boxes. Consumers regularly point out that the customer support team is extremely friendly, highly responsive, and completely professional when resolving questions or replacing items. Some reviewers were not happy with minor shipping issues, such as items arriving with noticeable packaging creases or experiencing initial delivery delays.

What people talk about most

Product

Customers shared immense satisfaction regarding the product quality, frequently praising the genuine leather... See more

Quality

Customers consistently note positive experiences with quality, praising the sturdy construction, beautiful... See more

Customer service

Clients share positive opinions on customer service, frequently describing support agents as friendly,... See more

Delivery service

Consumers express immense satisfaction with the delivery service, frequently highlighting surprisingly fast... See more

Service

Users describe positive interactions with service, highlighting top-notch support and amazing after-sales... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve been using my Harvard laptop bag every day for the past few weeks, and it has become a real statement piece. The vintage brown color gives it a rugged, professional look, and the craftsmanship... See more

Rated 5 out of 5 stars

Superb products however my slippers are at least 2 sizes too small and I got a pair one size bigger than normal to be sure. Their sizes are not accurate, I would go at least one size up if not two of... See more

Rated 5 out of 5 stars

Good leather, sturdy and excellent quality overall. We got the Classic Backpack in brown and navy, and the Classic Bucket Bag in brown. They were all well made and the bucket bag and the navy backpack... See more

Rated 5 out of 5 stars

I love this satchel - especially in the crocodile pattern as it looks classy and fits all my diaries and everything else amazingly. Mahi in Māori Language (te reo) means to “work” so the analo... See more


Company details

  1. Bags and Luggage Store

Written by the company

Premium leather handmade just for you. MAHI offer a one year warranty as standard on all orders. All leather is a byproduct of local farming. $1.50 from every sale is donated to the FRANK Water charity.

MAHI Customer Promise

Written by the company

30 Day Money Back Guarantee
As part of our commitment to quality, MAHI offers a full 100% money-back guarantee on all non-personalised orders.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

428 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(428)

41 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

What a great bag!

What a great bag! I did A LOT of research before buying this. If you have too, then you know how many options and price points there are out there. I was always attracted to the $400+ bags and even placed an order for a $350 bag until they informed me it'd take 10 weeks to make. This bag is great for the price and built really well. The measurements threw me off from the ad, but it's a normal size bag. Already been on my first trip with it. Zero complaints.

17 April 2025
Unprompted review
Rated 4 out of 5 stars

The bag elegant and practical

The bag is beautiful. Great stitching of monogram as well as the bag. The blue leather is what I picture and I can tell will weather nicely.
Mailing took a bit. Add 7 business days to what ever the ETA is.

6 April 2025
Unprompted review
Rated 5 out of 5 stars

Very good

Very impressed with the quality and everything about the bag. I got an import fee from FedEx (ca. 25$), and when i contacted Mahi Leather about it by email, i got the full amount covered. Great product, great price.

30 March 2025
Unprompted review
Rated 5 out of 5 stars

Amazing bag

Amazing bag, just what I needed with all the compartments. Very spacious, nice look, good size and great looking bag as it is leather. Overall good purchase

11 March 2025
Unprompted review
Rated 5 out of 5 stars

I love this bag

I love this bag. Excellent leather and very attractive. I bought it for work and everyone ask me where I got it from. Delivery was a little slow very worth the wait. I would definitely purchase from here again. It's a great, very well made bag.

11 March 2025
Unprompted review

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