Magnitude Finance Reviews 

2,258
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 299 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently commend the professional and helpful staff, who are noted for their positive attitude and clear communication. The overall service is consistently described as excellent, efficient, and seamless, making the entire process easy and stress-free for users. Many people highlight securing significantly better finance rates and deals compared to traditional dealerships. Customer service is frequently highlighted as exceptional, with people appreciating the personalized and understanding approach. The process is often described as fast, easy, and hassle-free, with many expressing their intent to use the service again for future needs. Reviewers consistently recommend the company, praising its efficiency and the smooth user experience.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, helpfulness, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising its exceptional quality from start to... See more

Customer service

Users describe positive interactions with customer service, highlighting the exceptional support, patience,... See more

User experience

Reviewers consistently report positive feedback about their user experience, describing it as great,... See more

Price

Customers consistently note positive experiences with price, often finding much better rates and lower APRs... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great team overall that looked after us all the way through the process including dealing with the car dealer for payment. Particular thanks to Tasha. I was concerned the quote may change from t... See more

Rated 5 out of 5 stars

From finding the car, applying for finance (via experian), to collecting the car, it was a fantastic and smooth experience. The team gave approval within 10 mins and after that, they worked direct... See more

Rated 5 out of 5 stars

Honestly a genuinely refreshing experience. Fast, efficient and answered any queries I had. Highly recommend anyone using this service. Tasha was really helpful, keeping me up to date with the process... See more

Rated 5 out of 5 stars

The service I’ve received, specifically by Henry, has been nothing less than outstanding. Lightning fast responses to my calls, emails, quote requests and subsequent change requests. Detailed yet co... See more


Company details

  1. Car Finance and Loan Company
  2. Alternative Financial Service
  3. Auto Broker
  4. Finance Broker
  5. Non-Bank Financial Service

Written by the company

Magnitude Finance provides car finance for any car - from hatchback to hypercars. We offer a wide choice of deals from a panel of trusted lenders - try our online finance calculator for a quick and easy quote. If you need something a little more bespoke, our concierge team will be happy to help. We pride ourselves on getting to know our customers and taking the time to understand their initial demands, but also their long-term plans so we can provide an ongoing best-in-class service. We can offer meetings face-to-face, you can access us online via our state-of-the-art calculator or contact us by phone/email/WhatsApp at a convenient time to suit you. 8.9% APR Representative. Magnitude is a credit broker, not a lender.

Work with the experts

Written by the company

Over 35 year in the car finance business, with a team of specialists ready to help you get a great deal
At Magnitude, we have been a part of the car finance business for over 35 years. Our online calculator offers a unique experience, allowing you to get accurate quotes in just a few taps, with the option to compare our lowest APR and lowest monthly payment options so you can choose the deal that's right for you. You can apply completely online, or you can speak to one of our specialists to get a quote for something more bespoke!

Contact info

Looking for a car finance quote?

Try our free car finance calculator for an accurate quote in under 60s

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 48 hours

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4.9

All reviews

(2,258)

299 reviews in the last 12 months

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Rated 1 out of 5 stars

I approached Magnitude Finance directly…

I approached Magnitude Finance directly after a friend had recently had a brilliant service from them in the confidence I would also receive the same. Unfortunately, I wasn’t lucky enough to have the same experience.

I spoke with Amber on the sales team regarding my dream Audi RS6 at a dealer we initially had some reservations with.

Upon discussing our concerns with Amber regarding the dealer, we were assured that the supplying dealer was fully vetted with many successful deals being completed therefore our concern was no more.

We did the finance application which was a quick and easy process to be fair being quickly accepted with the deal in place pending a viewing of the vehicle.

We then spent the morning travelling to the dealership, test driving the vehicle, reviewing its service history and ultimately, falling in love with a dream family car which we have worked very hard to be able to achieve.

We spoke with Amber and advised we were happy with the vehicle and that she would request an invoice from the dealer with a view to collecting the vehicle the following week.

I went away, insured the vehicle, arranged the vehicle to have a ghost immobiliser fitted and taking the morning off work to collect the car.

Two hours before we due to collect the car, Amber called us to state that the supplying dealer was on their DO NOT DEAL list and that they would be unwinding the deal as the actual finance company won’t pay the dealer.

This came at a huge surprise given we were assured that there were no concerns with the dealer on the first call.

After realising our dream car was essentially being taken away after the time and effort involved also including a hard search on my credit profile, Amber then call me back adding that Close Brothers remain happy to deal with the dealer therefore she would try and get the deal over the line further building us back up for what is now a failure and unfair.

We spoke with Close Brothers ourselves who had no record of any disputes and had raised the payment for the vehicle the previous day. No notes were on our file regarding any conversations with Magnitude regarding concerns or unwinding the deal. They were happy to proceed.

At this point, we carried out a HPI check on the vehicle and the finance agreement was live and recorded against the vehicle.

Amber then called back advising us that the dealer remains on their DO NOT DEAL list and that they would be unwinding the deal.

We feel we have been lied to with Magnitude blaming Close Brothers when it was themselves who messed up, invested time and money viewing the car, paid a deposit, insured the car and took time off work for collection. The worst part is that our dream has essentially been taken away in the short term with my credit profile adversely affected due to the incompetence of Amber and Magnitude.

To rub salt in the wound, we later received an email from Close Brothers welcoming us and wishing that we are enjoying our new car!!

We suspect that Magnitude have the finance payment and have decided not to deal with the dealer which is understandable if they have had a previous unfortunate case with a failed deal however they were explicitly asked on the first call if there were any concerns.

This car was our wedding car for our wedding in two weeks time. It’s a huge disappointment for a company well regarded in the sector.

I unfortunately couldn’t recommend them to anyone as they have built up our dream on two occasions which have been dashed as they didn’t check their DO NOT DEAL list until they were due to send the funds to the dealer.

You should certainly avoid using them unless they can do the basics correctly. Amber should have simply checked before causing us this stress and dashing our dreams of obtaining a vehicle to this level which we have worked our socks off to achieve.

6 May 2026
Unprompted review
Magnitude Finance logo

Reply from Magnitude Finance

We’re sorry to hear about your experience Robert and understand your frustration.

The dealer involved had passed our standard checks and we had previously worked with them through other lenders, which is why you were initially reassured you that we could proceed. Unfortunately, during the final stages it became clear that the specific lender used in this deal would not work with the dealer.

We appreciate this error caused inconvenience and disappointment, and that an additional check should have been completed earlier in the process which was missed and this has been discussed with Amber already who I understand has already apologised regarding this. Your request to have the hard search removed was acted upon immediately with our compliance team and we will continue to keep you updated until everything is fully resolved.

We always aim to provide clear communication and support throughout the finance process, and we’re sorry this experience fell below the usual high standards we strive for.

Rated 5 out of 5 stars

Second time using magnitude

Second time using magnitude

Always very friendly, responsive and knowledgable

The make financing a car super easy, giving you more freedom to find the right car without being tied to any specific dealer for financing

Will definitely use them again!

Special thanks to Thomas Oates

24 April 2026
Unprompted review
Rated 5 out of 5 stars

This company delivers the best service…

This company delivers the best service with their professional staff that helps from the start to finish I will recommend to my friends and family a special thank you to Nathan and Alex that went far and beyond. Also got a cheaper deal and the best I can ask for

3 April 2026
Rated 5 out of 5 stars

Quality service

I felt from the start to finish in very good hands informed me every step of the way
I had problems at my end but all involved managed to easily resolve the issue swiftly giving me advice and options to move forward
Overall very happy with the quality and professionalism of the Magnitude Finance Company.

31 March 2026
Rated 5 out of 5 stars

Amazing

Amazing! I have used magnitude finance before and each time the service has been exceptional from start to finish. Chloe my advisor communicated with me throughout, looked for the best deals and acted professionally and promptly. Great service all around.

25 March 2026
Rated 5 out of 5 stars

Well what can I say

Well what can I say? The whole process was made a pleasure by Adrian Bicker. He explained the finance options that I requested very clearly and sorted my preferred option without any problems and keeping me informed of the process at all times.
I would not hesitate in recommending his services to my friends and family.

28 March 2026
Unprompted review
Rated 5 out of 5 stars

Top shelf 5-Star Service!

I had a fantastic experience with Magnitude for the second time. I want to give a special mention to Chloe Wright, who took excellent care of me from start to finish. She was first-class, professional, courteous, and highly focused on customer service. Nothing was too much trouble for her. She took the time to listen to my needs and clearly explain what needed to be done, all without making me feel rushed.

I highly recommend financing your vehicles with Magnitude. Check with them before you sign any business finance deal, they have a strong panel of top leading lenders that will beat any like for like quotes and maybe get it cheaper.

Honestly this company WILL save you a significant amount of £££ compared to financing through a main dealer.

I highly recommend choosing Magnitude over any dealer finance or other competitors. Their terms are very transparent, and they offer a much better APR, making it a clear choice! This is how businesses should treat their customers, and I’m a very happy customer! Thank you!

21 March 2026
Rated 5 out of 5 stars

Persistence That Made the Impossible Happen!

I rarely write reviews, but this one is truly deserved.

If it wasn’t for Tom at Magnitude Finance, I would have honestly lost hope. My application was being automatically declined based on a credit score that didn’t reflect my real financial situation. I had spoken to several dealers and brokers who made big promises but couldn’t even get me past the first hurdle.

Tom took a completely different approach.

Instead of relying on a system-generated decision, he took the time to genuinely understand my situation. Even after initial rejections, he didn’t give up. He continued to engage with lenders, explained the full picture, and pushed persistently until he got the deal across the line.

That level of commitment is rare.

It’s not just about doing a job, it’s about having the passion and integrity to stand by your client and see things through. Tom represents exactly what great service should look like. When you truly work for your clients, the company’s reputation naturally follows.

I’m genuinely grateful and can’t thank him enough.

Highly recommended.

26 March 2026
Unprompted review
Rated 5 out of 5 stars

Tom was great in getting a quote over…

Tom was great in getting a quote over fast and good rates to go ahead. He made the process so simple and quick. With challenges from the dealer in regards to slow replies he and the team always kept me in the loop which is much appreciated. Thank you once again Tom and the team for getting this over the line in a timely manner.

24 March 2026

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