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Review summary

Created with AI, based on recent reviews

Evaluating 73 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent service, highlighting the speed and efficiency of their transactions. Many people appreciate the competitive and often highest prices offered for their devices, along with the prompt and hassle-free payment process, often received on the same day the device is received. Reviewers frequently mention the clear and consistent communication throughout the process, from initial quotes to payment confirmation. The overall sentiment is that the company provides a quick, simple, and stress-free experience, leading many consumers to express their intention to use the service again and recommend it to others.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting its efficiency and speed. Many... See more

Payment

Clients share positive opinions on payment, consistently highlighting the speed and efficiency of the... See more

Price

People report positive experiences with price, consistently highlighting that they received the best rates... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently sold my old iPhone through Macy’s Tech, and the whole process was quick, easy, and completely hassle-free. They offered a great price compared to other platforms, and their communication wa... See more

Rated 5 out of 5 stars

Used Macy’s Tech recently because they offered the best price for my two phones compared to everyone else. Process was super quick, they kept me updated, and the money hit my account about 4 hours aft... See more

Rated 5 out of 5 stars

I just sold an iPhone 17 Pro to Macys Tech. The whole transaction was super simple and super fast. Not that I needed it, but it was also reassuring to see that they have customer support (via chat/p... See more

Rated 5 out of 5 stars

Fantastic experience from start to finish. Quoted me the best price and I had made an error with my return so they called and sorted everything out the same day and I received payment instantly. Will... See more


Company details

  1. Cell Phone Recycling and Unlocking Service

Written by the company

Macys tech is a tech recycling company that specialises in smartphones , we offer great prices for your old tech. Our goal is to give unused or older devices a new lease of life by refurbishing them and then selling them on to new owners Have a question or need help with recycling your device, feel free to contact us via email or phone.


Contact info

5.0

Excellent

TrustScore 5 out of 5

333 reviews

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How this company uses Trustpilot

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Rated 5 out of 5 stars

Very quickly processed and fair price offered

Very quickly processed. Other company had made a ridiculously low offer for the same device which I knew wasn’t fair as I always look after my devices. Whereas this was quick and I got paid what they quoted initially. Will definitely use again because of this

1 December 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic experience from start to…

Fantastic experience from start to finish.
Quoted me the best price and I had made an error with my return so they called and sorted everything out the same day and I received payment instantly. Will be using them again and would highly recommend. Top service

1 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

Very good company, payment within 30 minutes straight to my bank. Excellent prices to match 10/10 I definitely recommend

11 November 2025
Rated 5 out of 5 stars

Excellent service

Excellent service , received my phone within two days of me sending it , communication was also excellent , would 💯 use them in the future

6 November 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant

This company offers a quick, simple, and stress-free service. When I called them, they were very helpful, so I would highly recommend using them.

6 November 2025
Rated 5 out of 5 stars

Quick and Seamless with the Best Price

I recently sold my old iPhone through Macy’s Tech, and the whole process was quick, easy, and completely hassle-free. They offered a great price compared to other platforms, and their communication was clear and consistent every step of the way. I really appreciated how they kept me updated from the moment I sent my phone until the payment was made — which was processed very quickly straight into my bank account. Highly recommend Macy’s Tech if you’re looking for a smooth, trustworthy, and efficient way to sell your device!

4 November 2025
Unprompted review
Rated 5 out of 5 stars

Best Price and Super Quick Payout

Used Macy’s Tech recently because they offered the best price for my two phones compared to everyone else. Process was super quick, they kept me updated, and the money hit my account about 4 hours after Royal Mail said it was delivered. Couldn’t really ask for more. Will definitely use them again, thanks guys!

30 October 2025
Unprompted review

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