We took our 3-year-old for her very first eye test at Mackeys Opticians and had such a positive experience. Rachel and Aaron were absolutely brilliant — so patient, kind and reassuring, and they reall... See more
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For more than 75 years, Mackey Opticians has been helping generations of families across Northern Ireland look after their sight. As Northern Ireland's largest independent opticians, we combine advanced eye care technology with genuinely personal service. From routine eye examinations and children's eye care to specialist contact lenses and hearing care, our experienced teams are here to help you see and hear your best. With 14 practices across Northern Ireland, expert care is never far away. Our hard-working staff truly care about building longstanding relationships with each patient that attend our practices. We pride ourselves in professional, personal and tailored care for everyone, young and old. Your reviews are not only greatly appreciated but are monitored and read by our teams in branch, who love to hear about your experiences.
Contact info
422 Newtownards Road, BT4 1HJ, Belfast, United Kingdom
- info@mackeyopticians.com
- mackeyopticians.com
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Child’s eye test
We took our 3-year-old for her very first eye test at Mackeys Opticians and had such a positive experience. Rachel and Aaron were absolutely brilliant — so patient, kind and reassuring, and they really put her at ease. They handled everything so well and made what could have been a daunting visit feel calm and friendly. We’re very grateful and wouldn’t hesitate to recommend them.
Quick appointment
Have filled the form at 8:00 am, 8:45 am call has been received and appointment has been scheduled at 10:00. I have seen Dr McCartney and i can not thank him enough for his approach and professionalism. I have been given all the information about my condition, all has been explained to me perfectly. Thank you
Lovely staff
Ciara and Rachel are always so pleasant on each visit. They are calm and patient when my children are trying to choose glasses. We have been attending Mackeys for year now and have always had a nice experience with these girls.
My son have been going to Mackey…
My son have been going to Mackey Opticians for several years, 1st time with Optician Aaron, he was very good, give lots of info to my son about his eyes and explained his eye condition thoroughly.
Mackeys - Truly personal experience
Mackeys offer a truly personal experience. I have most recently dealt with Jenny who sorted prescription sunglass lenses for an old pair of frames I had, which was a super experience. Chris and Rachel have helped before and always been super helpful. Andrew is also an excellent optician, very knowledgeable, friendly and great to speak to. All round great team in the Church Lane branch.
Top customer service.
The staff at the Ormeau Rd store were so incredibly helpful and professional. The optician Sorcha was very thorough and explained everything very well. And Sharon’s attention to detail and knowledge of the products is exceptional and her advice helped me choose frames that I absolutely love. I highly recommend.
Got some new glasses for Xmas from…
Got some new glasses for Xmas from Rachel. She’s the best, very accommodating and couldn’t recommend the service anymore, wouldn’t go anywhere else to buy my glasses
Lovely girls who put you at ease
I went and got myself and my sons eyes tested, my son was super nervous about maybe having to get glasses the girls put him at ease and were so lovely, when it came for me to picking my frames, I tried frames on over and over but this wasn't to much as Rachel wanted to make sure id pick the right fit for me she picked out frames that I loved. Nothing was too much for these girls. Thank you so much to Racheal and Elaine at mackey opticians.
Lovely staff and great service
My daughters has been attending Portadown Mackey Opticians for years and the girls Ciara, Rachel and Elaine always go above and beyond in helping the girls with their prescription glasses, nothing is ever a hassle. They are all so lovely. Can't wait to see their new premises in portadown.
Very helpful ladies
Very helpful ladies, looked after my mother very well and she'll definately be back!
Lovely staff always so helpful with…
Lovely staff always so helpful with everything and so sweet, i’ve been with them for years now and i’d never trade
Great staff and service 👌🏻
Great experience here with my kids. I've 4 kids and all have had eye tests with Mackey Opticians. The staff have been so good with the kids over the years. My kids require a lot of patience and the staff have been so good.
There's been a change to temporary premises but new place on the way.
Have never been to another optician to compare because we've never felt the need to.
10/10 Church Lane
Attended Church Lane Branch for headaches. Received an eye test from Richard Mackey. Can't recommend the service enough, knowledgeable, professional and friendly. Many thanks to Lorena who provided a warm atmosphere and Fiona who helped me choose my first pair of glasses. Thanks again
Rachel
Rachel was beautiful! She provided an excellent service warm and friendly and definitely would be someone who I would buy from again.
Excellent Care
Both the optician and receptionist treated my elderly Mother and Father with the utmost care and respect. Thorough eye tests and help with picking frames. Highly recommend.
Happy Repeat Client
I returned to the Portadown branch this week for an eye test knowing that I was need of new lenses. My check up with Aaron was great and he kept me informed throughout. Rachel and Ciara certainly know their frames and expertly found me the perfect pair of glasses. Their knowledge and helpfulness is invaluable. From start to finish, client service was first class.
I was helped by Rachel today for my…
I was helped by Rachel today for my appointment and she was so lovely and friendly made my appointment so much better and a lot more enjoyable
Friendly and knowledgeable
Rachel was so friendly and helpful to me when choosing my first pair of glasses and safety glasses for work.
I had a comprehensive eye exam with the optician and everything was explained to me during the process.
Lots of glasses to choose from too.
Been with Mackeys for years would…
Been with Mackeys for years would recommend 100%. The girls are always lovely and the service is brilliant
Friendly and efficient
Excellent service , professional but not patronising , explained eye changes and made suggestions
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