Well laid out web page, quick response to my enquiry, prompt diagnosis of problem, prompt quotation. Unit fixed in short time as promised. Returned securely. Unit been working correctly for 3 weeks, w... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
We are the UK’s leading MacBook repair specialists, and one of the only companies in the UK which only repairs MacBooks; we don't fix anything else. WHY CHOOSE US? 10+ years of experience fixing just MacBooks | 2000+ 5 star reviews across review platforms | All repairs include insured & tracked delivery both ways mainland UK | Free diagnostic with no fix, no fee (no charge, even for P&P, if not proceeding or not fixable - exclusions apply, see website) | Liquid damage repair specialists; we fix what other shops cannot | Component level logic board repairs carried out in house | Screen panel only replacements to preserve your original aluminium lid | 12 month warranty on all repairs. Transparent, easy to access pricing on our website. Please contact us for a quote if needed!
Contact info
92 Papyrus Road, PE4 5BH, Peterborough, United Kingdom
- 0333 577 0622
- enquiries@macbook-repairs.co.uk
- macbook-repairs.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Sterling Service
Very quick and excellent service communication was second to none. Repaired a nearly new Mac Book Pro after water damage at a fraction of the price from Apple Would use this company again without doubt
Legit service, very responsive, honest guys!
Great service from eFIX LTD.
Found them after panic searching for a Macbook fixing service following a coffee spill. I was very dubious but they're real and I'd definitely use them again!
Very responsive on the phone, kept me informed throughout, explained things clearly and answered all my questions. There's also the added bonus that they don't wipe out your data!!
Fab service, thank you Reece & Team :)
M1 MacBook Pro 2021 Logic Board
Really great experience with eFix. My display suddenly stopped working while using my MacBook Pro. Took it to the authorised Apple shop nearest to me. I was initially told it would require a display replacement which would cost over £700. Very expensive but I didn't know what else to do so I told them to proceed only to be informed later that a new display didn't fix it and it would need a logic board replacement and in the process I would lose all my date. At this point I decided to retrieve my laptop and check if I had other options and that's how I found eFix.
From start to finish it all went very well. I contacted them on a Thursday morning, got the label that morning and sent off my device in the afternoon. Reece confirmed they received it safely on Friday. The following Monday I got an update where they had identified the issue, provided a cost estimate and asked if they should proceed. I confirmed it was fine to do so. On Tuesday they got back to me to let me know the work was successful and after payment my device was mailed back to me. I got it back on Thursday morning exactly one week after I first made contact. I really appreciate the communication; quick resolution and most of all the pricing - it cost £280 in the end. As a bonus, they gave my Mac a good clean and also included some sweets in the box :-)
Highly recommend eFix to anyone having issues with their Mac devices.
Great comms, fault find, fix and turnaround
Great comms, speedy turn around, diagnosed a boot failure, would recommend!
Remarkably fast and efficient service
Remarkably fast and efficient service. It was a fraction of the price of having a new logic board installed by Apple. I contemplated buying a new logic board myself and trying to install it. In the meantime the laptop sat in a cupboard for several months until I discovered eFix.
10/10
Really smooth process from start to finish. Was updated at every stage of the process. Shipping was really easy, turnaround was brilliant, arrived back to me when they told me it would. Works a treat. Absolutely cannot fault any of it. Would absolutely use again and recommend to anyone.
I’ve never been so happy to write a…
I’ve never been so happy to write a review. I took my MacBook Pro to Apple, and instead of diagnosing it properly, they just gave an unclear list of possible issues with an unreasonably high quote.
I found eFix online, and the whole process was seamless. From the moment they received my device, communication was excellent, pricing was fair, and I was only asked to pay after it was fixed. I’m so happy with the service and would definitely recommend them.
Thank you!
Very professional and honest
Very professional and honest. This is the second time I am using their service.
My macbook was not turning on, so I went to Apple store. I was told that it was completely dead and would cost be about £500-£600 for repair. Sent my macbook to Reece at eFix- he messaged me back saying that my computer was working fine and just needed to change my charger cable. Absolutely pleased with the service and his honesty.
Prabin
Macbook A1707 with fluxgate issue.
Macbook A1707 with fluxgate issue.
Once I confirmed how eFix resolve the issue, by extending the cable rather than just replacing it, I booked a repair.
Booked on 30th June, but not sent by me for few days as needed to print label.
Packaged and sent, kept up to date about safe arrival, and when being repaired mention of a hairline crack in the touchpad, that cosmetic at this time so left as is, partly as I use a mouse and external keyboard generally.
Received back 10th July, so within timeframe given.
For £200, which is £400 cheaper than quoted by Apple, who wanted to replace the screen, it's a no brainer, many thanks for a job well done.
I broke the logic board / motherboard…
I broke the logic board / motherboard connection on my MacBook Air by trying to replace the battery myself. I looked at quotes from Apple Dealers which were either ambiguous or very expensive. I took a punt on eFix based on online revies. Reece was brilliant with the comms and they fixed the logic board and installed a new battery for the all in price of including postage of £255 with a 12 month warranty. So pleased!
A brilliant company
A brilliant company. Great customer service, reasonable priced, seem caring, reliable, quick, fine workmanship, good communication. I have had 2 laptops repaired without any problems whatsoever.
These are the best there is
These are the best there is. If you want your MacBook fixed then go here. Was quoted nearly £800 by the so called Genius Bar for a fix. These done it for nearly a third of that price. Quick and efficient, they’ll keep you informed throughout. Why go anywhere else? A rarity nowadays, somewhere that cares and understands how to treat its customers. Very, very happy with everything.
First class experience from start to…
First class experience from start to finish. Free delivery label for transportation of my laptop both ways. Fixed, returned and working well at a fraction of the cost that Apple would have charged.
Small company offering efficient and friendly service.
I’ve used this company several times
I’ve used this company several times, most recently to get my MacBook working again after I’d screwed it up doing an unauthorised modification. I have received xcellent service on each occasion from friendly and helpful staff. I can’t recommend them highly enough.
FANTASTIC JOB
Used a wrong charger on my MacBook, MacBook stopped charging . Searched online and YouTube for solutions. None worked .. apparently it's a logic board issue.
Call alot of MacBook repair guys and they couldn't help by insist I buy a new logic board ..
Then booom I found eFIX and it was fixed in days 🥰🥰🥰🥰🥰🥰.
My baby is ALIVE YAAAAAAAAY
I spilled some coffee on my MacBook and…
I spilled some coffee on my MacBook and apple quoted around £1200 😂. eFix fixed it for around £250. Great system with the easy postage etc and also clear communication. Additionally the repair also fixed the keyboard problem with the 2017 model of MacBook where some keys would register twice with a single press. Now my MacBook works great. Great company with smooth customer service experience.
Excellent service from first contact to…
Excellent service from first contact to receipt of repaired laptop. Professional, courteous and knowledgeable. I would highly recommend eFix.
Excellent Service
Excellent Service. The website is very informative and works really well. Reece is great at explaining what is required and very good at keeping in touch. Wouldn't hesitate to recommend or use eFix Ltd again if needed.
Excellent repair of the MacBook I…
Excellent repair of the MacBook I bought in 2020, saved loads of money too
MacBook repairs by the experts…
eFix clearly have specialist skills and knowledge as well as the tools to undertake complex board-level repair work on Apple MacBooks. I received excellent communication during the repair process and superb service. They fixed my badly liquid damaged MacBook Air when I thought it would have to be scrapped. I would recommend eFix without hesitation. Thanks guys.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








