I have been with Lyphe Clinic for a few years now. Their services have been, and still are, nothing less than truly wonderful, very professional and knowledgable. Lyphe knows their clients on their... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
I recently had my pension credit removed ( I'm waiting for my appeal to be decided) so I phoned the clinic for advice. I told my problems to a lovely young lady called Jazmin, who took my details etc... See more
Company replied
The staff at Lyphe are exceptional !!!!!! I have problems doing things online, I don't think my laptop likes me, but the angels at Lyphe are always so helpful and polite and make sure I can get my me... See more
Company replied
Having some initial problems I must say now that lyphe have been brilliant! Can speak to them and resolve any issues easily, staff and dr are so kind, knowledgeable, and friendly. Medications always n... See more
Company replied
Company details
- Medical Clinic
- Alternative Medicine Practitioner
- Cannabis store
- Online Pharmacy
- Pain Control Clinic
- Specialized Clinic
About Lyphe Medical Cannabis Clinic & Dispensary
Written by the company
Your patient-first path to wellness.
Lyphe Clinic is proud to be among the very first medical cannabis clinics to begin treating patients in the UK.
We are all about providing quality care and are dedicated advocates for medical cannabis as a vital treatment option for chronic diseases when conventional medications have failed to enhance patient quality of life.
Our Lyphe Doctors are leaders in medical cannabis treatment with unmatched experience in their specialist field.
We offer video appointments for patients who cannot travel to our clinic, which was built from the ground up to treat and serve patients remotely.
We have a direct supply chain from our growing partners, providing peace of mind and continuity of care through uninterrupted access to high-quality medical cannabis.
Our team of patient coordinators provide unwavering support every step of the way on your healthcare journey.
Offering unmatched value, our subscription program is designed to enable all patients to afford their treatment.
If you are ready to begin your medical cannabis journey, start by checking if you are eligible by visiting lyphe.com where you can also book your online appointment from anywhere in the UK and Channel Islands.
Contact info
United Kingdom
- 0204 538 2273
- info@lyphe.com
- lyphe.com
4.5
Excellent
2K reviews
Replied to 85% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Such good service again.arrived
Such good service again.arrived. in time and happy with all
23 July 2025
Unprompted review
Count fault
Count fault the customer service very fast at responding very helpful all in all a very good service
24 July 2025
Unprompted review
In time for my holiday
Excellent help from the dispensary… nice product great service
23 July 2025
Unprompted review
Reply from Lyphe Medical Cannabis Clinic & Dispensary
Thank you for your lovely feedback! We’re here to support you every step of the way, a
—The Lyphe Clinic Team 💚
I love how easy to talk to the staff are…
I love how friendly the staff at Lyphe are. They’re always so helpful and they really make it easy to access the drs.
Spoke to a lovely lady today, who sorted out my appointment and explained a couple things. I really appreciate this clinic, I always feel very comfortable with, and supported by them.
Thanks Lyphe 🙏
21 July 2025
Unprompted review
Reply from Lyphe Medical Cannabis Clinic & Dispensary
Hi Fi,
Thank you so much for your kind and thoughtful words! We're truly happy to hear that you feel supported, comfortable, and well cared for by our team. It’s great to know that your recent interaction went smoothly and that everything was clearly explained. We’re always here for you, thank you for being part of the Lyphe community!
—The Lyphe Clinic Team 💚
Helpful and efficient Jazmin resolved…
Helpful and efficient Jazmin resolved issues with online systems in good time. Thanks.
21 July 2025
Unprompted review
Reply from Lyphe Medical Cannabis Clinic & Dispensary
Hi Martin,
Thank you for your feedback! We’re glad to hear that Jazmin was able to resolve the online issues efficiently. We’ll make sure she hears your kind words, thank you again!
—The Lyphe Clinic Team 💚
Reply from Lyphe Medical Cannabis Clinic & Dispensary
Hi Thomas,
Thank you for your lovely feedback! We're so pleased to hear that Lauren was kind, attentive, and helpful. We’ll be sure to pass on your kind words to her!
—The Lyphe Clinic Team 💚
Can't fault them one bit always got my…
Can't fault them one bit always got my meds when needed doctor is very interested in your. HeLth it's not just money its a whole range you don't have to vape there's oils edibles no horror stories nobody's gone mad its natural
18 July 2025
Unprompted review
Reply from Lyphe Medical Cannabis Clinic & Dispensary
Hi Ryan,
Thank you for your honest and thoughtful feedback! We're so glad to hear you've had a consistently positive experience and that you feel genuinely cared for. It’s great to know you’ve found the right treatment options that work for you, our goal is always to offer safe, natural, and supportive care tailored to each patient.
—The Lyphe Clinic Team 💚
Staff are very helpful and friendly.
Staff are very helpful and friendly.
17 July 2025
Unprompted review
Reply from Lyphe Medical Cannabis Clinic & Dispensary
Hi Joseph,
Thank you for your kind words! We're so pleased to hear that you found our staff helpful and friendly.
—The Lyphe Clinic Team 💚
Reply from Lyphe Medical Cannabis Clinic & Dispensary
Hi Elian,
Thank you for your wonderful feedback! We're so glad to hear our team went above and beyond to help you with friendly and helpful service.
—The Lyphe Clinic Team 💚
I called the Clinic
I called the Clinic, wasn't on hold for too long. I received good service. They listened to me, and, it's hard to put into words. I'll try.
Sometimes Doctors and Medical professionals can feel unapproachable, hard to talk to, certainly to difficult to question. I don't feel that here. I don't feel like my concerns are irrelevant. I felt listened to, and felt like I was helping guide my care, but obviously with a knowledgeable overarching guiding hand. Or some such.
I left happy anyway.
15 July 2025
Unprompted review
Reply from Lyphe Medical Cannabis Clinic & Dispensary
Hi Tom,
Thank you so much for sharing your experience. We’re truly glad to hear that you felt listened to and supported throughout your care with us. Making sure our patients feel comfortable and involved is very important, and your kind words mean a lot to the whole team. We’re here for you every step of the way!
—The Lyphe Clinic Team 💚
Lauren was an absolute gem to the lyphe…
Lauren was an absolute gem to the lyphe medical team! Im pretty silly whe. It comes to all this but she was able to guide me threw and explain what i wasnt seeing , and hopefully has helped me kick start getting my summory of care as my gp can be a tad slow
15 July 2025
Unprompted review
Reply from Lyphe Medical Cannabis Clinic & Dispensary
Hi Gareth,
Thank you for your lovely feedback! We’re so happy to hear that Lauren was able to guide you through everything and make the process easier. We’re here to support you every step of the way, and we’re glad Lauren could help kickstart your summary of care.
—The Lyphe Clinic Team 💚
Very helpful & friendly
Very helpful & friendly, went above & beyond to help
15 July 2025
Unprompted review
Reply from Lyphe Medical Cannabis Clinic & Dispensary
Hi Vicky,
Thank you for your wonderful feedback! We're so glad to hear our team went above and beyond to help you with friendly and helpful service.
—The Lyphe Clinic Team 💚
Reply from Lyphe Medical Cannabis Clinic & Dispensary
Hi Jay,
Thank you for your kind words! We’re delighted to hear that Kimberly provided great coordination and made your experience a pleasure. We’ll be sure to pass this on to her!
—The Lyphe Clinic Team 💚
Staff were helpful
Staff were helpful, knowledgeable and quick with service
14 July 2025
Unprompted review
Reply from Lyphe Medical Cannabis Clinic & Dispensary
Hi John,
Thank you for your kind feedback! We're pleased to hear our staff were helpful, knowledgeable, and quick with their service.
—The Lyphe Clinic Team 💚
I had a problem booking an online…
I had a problem booking an online follow up appointment and I contacted the clinic whom boomed me an appointment that suits and prevents my medication running out keep up the great work
10 July 2025
Unprompted review
Reply from Lyphe Medical Cannabis Clinic & Dispensary
Hi Jmcq,
Thank you for sharing your experience! We're glad we could quickly resolve your booking issue and ensure your medication needs were met. We appreciate your kind words and will keep up the great work!
—The Lyphe Clinic Team 💚
Brilliant customer service
Brilliant customer service staff polite n respectfully easy to understand and extreamly helpful and quick to rectify any issues with prescriptions
10 July 2025
Unprompted review
Reply from Lyphe Medical Cannabis Clinic & Dispensary
Hi Tara,
Thank you for your fantastic feedback! We're delighted to hear our customer service team has been polite, respectful, and quick to help with any prescription issues. Your kind words mean a lot to us!
—The Lyphe Clinic Team 💚
Rapid response every time , never fail to answer any questions top marks
Answers the chat efficiently, allways left with a positive outcome
9 July 2025
Unprompted review
Reply from Lyphe Medical Cannabis Clinic & Dispensary
Thank you for your wonderful feedback! We're happy to hear that our chat service is efficient and consistently leaves you with a positive outcome. We appreciate your support!
—The Lyphe Clinic Team 💚
Lyphe Medical Cannabis Clinic & Dispensary Review
The staff I have dealt with have been helpful, compassionate and quick to reply to any queries I've had.
9 July 2025
Unprompted review
Reply from Lyphe Medical Cannabis Clinic & Dispensary
Hi Matthew,
Thank you for your kind feedback! We're glad to hear our staff have been helpful, compassionate, and quick to respond to your queries. We’re here whenever you need us.
—The Lyphe Clinic Team 💚
Great communication
Great communication, live chat is brilliant and make sure your sorted for your medicine. Have been with a few clinics and this one has been super so far. Maisie was great on the chat and super helpful - 09/01/2025
9 July 2025
Unprompted review
Reply from Lyphe Medical Cannabis Clinic & Dispensary
Hi James,
Thank you for your wonderful feedback! We’re so glad to hear that our live chat and Maisie’s support have made your experience smooth and helpful. We truly appreciate your trust in us and look forward to continuing to support your journey.
—The Lyphe Clinic Team 💚
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