Lyphe Medical Cannabis Clinic & Dispensary Reviews 1,568

Friendly staff always willing to help.
They listen to my concerns and advise me with resolutions.
Most definitely recommend.
5/5 stars.

After two years with Lyphe Clinic and Lyphe Dispensary there have been no issues for myself and all the staff are very professional, most helpful, friendly, efficient, knowledgeable and of course very patient.

Very helpful and efficient

I had some questions and they were all answered concisely! Thanks again. Always a pleasure to talk to Lyphe, been with them for years now, always good service.

Great service, I have been a patient for multiple years and continue to be happy with the process. Customer service is always ready to help and are always professional and friendly, especially Lauren.

just received my first order, in all the experience has been trouble free with no judgements, very professional and happy to recommend.

Claire is lovely!, everything is easy, no drama, no problems!....

Excellent support

Very friendly staff, and they are always trying to find a solution to help.

Warm and wonderful staff

Amazing service as normal

I have been a patient of this clinic since project 2020, and I have had one prescription delivered in full, on time, from these people in nearly five years.

There is always an excuse.

First it was their terrible computer systems, then they lack locum doctors to service appointments in a reasonable timeframe, there are always problems with suppliers, but when it comes to actually doing the job and getting the medicines delivered on time, it never happens.

Some of the staff are kind and try very hard to help, but it seems like it is a constant uphill battle for them to cope with the challenges of actually achieving their objectives for their paying customers with the tools at their disposal.

Despite charging £240 a year in subscription fees, nobody at the clinic takes any ownership, makes any effort to contact you in the case of difficulties on their end, or offers any compensation for the difficulties you are having as a paying customers.

As the patient, you constantly have to chase them to resolve issues on their end that they have caused.

Meanwhile, they are constantly badgering me to refer a friend and write them a review here, presumably because their service is so dysfunctional they are bleeding customers.

Well, I certainly won’t be seeking to refer a friend, but now they have their review.

I will be seeking to switch to another clinic ASAP, and I would recommend that anybody who is experiencing the same difficulties do the same.

If you are a new patient looking for a medical cannabis provider, I’d suggest you look elsewhere.

Have been with them for several years,with additional health issues to add.Straightforward ,easy to amend prescription or add.
Usually quick to dispense ,you have to understand that the paper prescription has to be physically with the dispensary in order to process it,and be in stock,it isn't the same as your local pharmacy.
Knowledgeable GP/practitioners have been helpful as I changed prescription because of surgery ,and now terminally ill.

I had a problem with my prescription and I got really good help on the online chat

Although unable to resolve the problem of delivery of the medication because the problem was with Royal Mail the advisor was kind, understanding and able to offer some helpful suggestions

Explained everything was very friendly and polite explained step by step how to go about things great service

The staff at Lyphe are exceptional !!!!!! I have problems doing things online, I don't think my laptop likes me, but the angels at Lyphe are always so helpful and polite and make sure I can get my medication asap.
Opioids don;t work for me and cannabis works so well, my pain is intolerable without it, so thank you to everyone at Lyphe for looking after me so well.

Claire was just lovely, polite ,efficient and speedy, thank you for such a swift service

All the 'Lyphe' staff and Doctors are very helpful. They cater for ones health and well being. Very easy to get an appointment, and you are dispensed medication according to your needs and requirements .
They have certainly helped me deal with my pain, relaxing and sleeping

Lauren was great! Quick and efficient. Well done! 5*