Luxury Of Watches Reviews 

1,926
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 101 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and excellent condition of the watches, often noting they exceed expectations or are exactly as described, with many appreciating the genuine parts and original paperwork. The staff receives frequent commendation for their professionalism, helpfulness, and extensive knowledge, making the purchasing process smooth, trustworthy, and pleasant. Reviewers also frequently highlight the fast, secure, and accurate delivery service, with many receiving their orders quicker than anticipated and appreciating the careful packaging. However, some customers also noted issues with watch sizing or difficulties when attempting to adjust links.

What people talk about most

Product

Customers consistently note positive experiences with product, frequently praising the watches for arriving... See more

Staff

Customers had positive experiences with staff, frequently praising individuals like a staff member for being... See more

Quality

Users describe positive interactions with quality, consistently praising the excellent condition of the... See more

Service

Consumers find service to be positive, with many reviewers describing it as great, amazing, and even... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting fast and quick shipping... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great to do business with! Bought 3 watches! Customer service and responsiveness is perfect. Had an issue with wife’s watch and was addressed immediately sent out and back in no time! Only place I pl... See more

Rated 5 out of 5 stars

This group is very cordial and respond in quick time. Unlike another CA dealer, they are trustworthy, professional and keep it simple. No deposits, no “Read our FAQ’s”, just totally up front. I... See more

Rated 5 out of 5 stars

Thomas Walker I’ve purchased two Rolex’s from LOW For my wife. One was lady date just oyster beautiful watch New. Was so pleased with the buying experience that I purchased a pre-owned lady Pre... See more

Rated 5 out of 5 stars

The watch was bought sight unseen based of the description and assistance of additional items from Manny. Not only did the watch hit all expectations it exceeded them. The shipping was fast and accura... See more


4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(1,926)

97 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Purchased a Breightling Planet Ocean…

Purchased a Breightling Planet Ocean 46mm two weeks ago, once received I took it to a local Jeweler to have links removed.
First attempt the head of the screw broke off. I still have not worn the watch as it is still at the Jewlers waiting for a new link.
I emails Luxury of Watches and have had not return email or reply. My intention is to return the watch at this point.

17 November 2025
Unprompted review
Luxury Of Watches logo

Reply from Luxury Of Watches

Please call us, we have not received any emails from you.

Rated 5 out of 5 stars

Answered my questions and requests…

Answered my questions and requests promptly via email. Shipping was prompt. The only thing I could criticize was that an original receipt from a different watch was shipped with my watch. Would have loved to have the original receipt for the used watch I puchased but that is asking a lot when purchasing a used watch.

9 November 2025
Rated 5 out of 5 stars

Excellent experience

Excellent experience. Marty was quick to answer any questions. Fair pricing and quick shipping. The watch was in even better condition than described.

4 November 2025
Rated 5 out of 5 stars

gold Rolex President…Awesome!

I ordered a used gold Rolex President with diamonds and also 3 extra links for sizing, it arrived quickly and looks like brand new. Very, very happy with purchase and Marty was of great help on the phone , would highly recommend this business for great prices and service! Thank you.

7 November 2025
Unprompted review
Rated 5 out of 5 stars

Amazing experience with my purchase from Luxury of Watches!

I will absolutely purchase from Luxury Of Watches again. I have been looking for the past six months a special watch that is no longer being made by the manufacturer for my fiancé for her wedding present.
Luxury Of Watches had the watch on their website I was looking for. I inquired about the watch and Martin was quick to respond and made me feel comfortable and confident that the watch was genuine (no aftermarket parts) that included the original paperwork and packaging for the watch.
The whole process from beginning to the receipt of the watch and paperwork was great and I will refer anyone looking for a special unique watch to Luxury Of Watches website.

22 October 2025
Rated 5 out of 5 stars

Clear, accurate, and Great transaction.

The watch was bought sight unseen based of the description and assistance of additional items from Manny. Not only did the watch hit all expectations it exceeded them. The shipping was fast and accurate, and the all-around experience was top notch.

16 October 2025
Rated 5 out of 5 stars

Beautiful Rolex!

My experience with Luxury of watches was Excellent. Dealing with marty was a pleasure. very helpful and efficient. Recieved my watch quickly and i love it. Would highly recommend using them if you need a watch!

11 October 2025
Rated 5 out of 5 stars

The watch is beautiful and 💯 Rolex

The watch is beautiful and 💯 Rolex. it came with the Rolex box, tag, booklet, and a certificate of authenticity and warranty. They were great to work with and in communication at all times. They are trustworthy.

26 September 2025
Rated 5 out of 5 stars

Seamless

Seamless, easy to get in touch for any questions.
Great product! I love my rolex.

25 September 2025
Rated 5 out of 5 stars

Very smooth transaction.

The watch was just as described. Jason was very was very accommodating and professional. Very smooth buying process, I would recommend Jason to my friends with no problem.

7 September 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look