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Luxury Of Watches Reviews 

1,926
•
TrustScore 5 out of 5

4.8

Watch Store
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Review summary

Created with AI, based on recent reviews

Looking at 101 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and excellent condition of the watches, often noting they exceed expectations or are exactly as described, with many appreciating the genuine parts and original paperwork. The staff receives frequent commendation for their professionalism, helpfulness, and extensive knowledge, making the purchasing process smooth, trustworthy, and pleasant. Reviewers also frequently highlight the fast, secure, and accurate delivery service, with many receiving their orders quicker than anticipated and appreciating the careful packaging. However, some customers also noted issues with watch sizing or difficulties when attempting to adjust links.

What people talk about most

Product

Customers consistently note positive experiences with product, frequently praising the watches for arriving... See more

Staff

Customers had positive experiences with staff, frequently praising individuals like a staff member for being... See more

Quality

Users describe positive interactions with quality, consistently praising the excellent condition of the... See more

Service

Consumers find service to be positive, with many reviewers describing it as great, amazing, and even... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting fast and quick shipping... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great to do business with! Bought 3 watches! Customer service and responsiveness is perfect. Had an issue with wife’s watch and was addressed immediately sent out and back in no time! Only place I pl... See more

Rated 5 out of 5 stars

This group is very cordial and respond in quick time. Unlike another CA dealer, they are trustworthy, professional and keep it simple. No deposits, no “Read our FAQ’s”, just totally up front. I... See more

Rated 5 out of 5 stars

Thomas Walker I’ve purchased two Rolex’s from LOW For my wife. One was lady date just oyster beautiful watch New. Was so pleased with the buying experience that I purchased a pre-owned lady Pre... See more

Rated 5 out of 5 stars

The watch was bought sight unseen based of the description and assistance of additional items from Manny. Not only did the watch hit all expectations it exceeded them. The shipping was fast and accura... See more

Company details

  1. Watch Store
  2. Clothing Store

Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(1,926)

97 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

I thought it was great

I thought it was great. And you can tell that when you purchase a new watch it is for sure New. Not like some places where you can tell that it has been worn before.
Quick and easy with fast shipping.
Thanks

8 April 2026
Rated 5 out of 5 stars

Exceeded expectations

Communication was outstanding, shipping was fast, ordering was easy, and the watch is beautiful! Thank you for making my son's graduation gift so great!

6 April 2026
Rated 5 out of 5 stars

Thomas Walker

Thomas Walker
I’ve purchased two Rolex’s from LOW
For my wife. One was lady date just oyster beautiful watch New. Was so pleased with the buying experience that I purchased a pre-owned lady President. Equally impressed at the service, fast shipping and quality. Marty was very helpful and I trusted him and his Company completely!

20 February 2026
Unprompted review
Rated 5 out of 5 stars

Great Experience

Great service! Questions answered promptly. Knowledgeable about the products. Prompt, secure shipping!! The product is as advertised. The condition of my watch was immaculate!!

17 March 2026
Rated 5 out of 5 stars

I would highly recommend buying from…

I would highly recommend buying from Luxury of Watches. They have very competitive pricing on brand new time pieces and very punctual with the entire process. Had my watch within 24 hours of making my initial payment..

2 February 2026

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