Great service, always has been a pleasure too deal with thus casino site. All the casino rewards site are excellent 👌 have fully recommended your casinos too new players who are "unsure" about the... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Great service, always has been a pleasure too deal with thus casino site. All the casino rewards site are excellent 👌 have fully recommended your casinos too new players who are "unsure" about the... See more
Company replied
Good game I enjoyed playing it I m K H previously one of the winners of $2000 but nothing showing on my winnings of striking gold stacker mask
Company replied
Good licensed casino with a wide variety of games, bonuses, (ran one up from $80 to 3k and cleared wagering requirements!) and pragmatic live dealer, but the withdrawal experience is subpar compared t... See more
Fast paced everything smooth clear easy to navigate online casino. Good games early access is great etc etc and prompt chat replies.
Company replied
Written by the company
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Always good but one thing only.if widrawwal the money it too long to get almost 5days

Reply from Luxury Casino

Reply from Luxury Casino

Reply from Luxury Casino
I was playing on of their games online and won a small amount of money. When I went to withdraw the money (under $200), they requested information for proof of who I am. I sent my drivers license as well as a copy of my Mastercard statement clearly showing the statement date as well as my full address and name. They continued to email informing me they needed a bill or bank statement etc with a date and my address. I sent in numerous proofs, but continued to receive emails asking for proof, or as they call it “Know Your Customer”! I finally gave up as it was going on over 3 weeks to a month. I have read other reviews stating similar issues!

Reply from Luxury Casino
Don’t waste your time or money on this scamming website

Reply from Luxury Casino
It took my money without problem but when I tried to withdraw it kept my money making excuses and created a bunch of red tape in order to get my money back. There is no contact support other than a chat bot. Basically stole my money.

Reply from Luxury Casino
Good games and good custome servises, vip points and ofcourse to win and have exta points to reserve.

Reply from Luxury Casino
It reminded me why I was loyal to casino rewards 🫶🙏I tried other casinos sadly I wanted to have fun my bonus missing To chat with a human agent discouraging Also if you play often the bonus is lower 👎But I like casinos where I can deposit 5$my favourite casinos CASINO Rewards 🙏🙏

Reply from Luxury Casino
I try to find a way to talk to someone
And explain the issue I have in this app.
I try to message and talk to agend, nobody understand what I
Mean, it's really sad. I cannot talk to agent and explain that.
Or make a screenshot.
To show them what is the issu

Reply from Luxury Casino
To message support and get bonus credit and free spins on the house when you guys important for me to keep playing

Reply from Luxury Casino
I love playing games and especially when they give you money

Reply from Luxury Casino
R u kidding me!! Have played on this site for months and win nothing!! You win on free spins a little but lose it when you start using your own money. I think it and it's sister sites all use the same format. So if you like to win 5 bucks on free spins and then basically give your money to them, have at it.

Reply from Luxury Casino
After all the money I put in in the last month you only give me 10.00. I find that insulting. This use to be a great online casino. But no more.

Reply from Luxury Casino

Reply from Luxury Casino
I over all always love the service and the fast and readiness I dont like the ai process at the start but its a time saver

Reply from Luxury Casino
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.