Excellent sonic toothbrush that cleans superbly, looks great and has an amazingly long battery life; all at a very competitive price. However, there are too many functions, I just want to clean my te... See more
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Company details
Written by the company
Discover your ultimate self-care sanctuary with our premium personal care products.
Contact info
85 Great Portland Street, First Floor, W1W7LT, London, United Kingdom
- support@luxecare.co.uk
- luxecare.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 40% of negative reviews
Typically takes over 1 month to reply
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Speedy resolution
We had an issue with a product which has been resolved very speedily and to our complete satisfaction. Great products and service.
I have seen an immediate improvement in…
I have seen an immediate improvement in my daily routine thanks to their innovative products
My product still hasn’t arrived after…
My product still hasn’t arrived after nearly 3wks
The Luxor water flosser is a great…
The Luxor water flosser is a great product. The experience with the company has also been nothing but exceptional and speaking from experience as recently had some issues which were resolved immediately and couldn’t have asked for more. Shout out to Peter from the customer support team.
This is the best electric toothbrush.
This is the best electric toothbrush ever. My teeth look great in just one week of use. Easy to order and delivery on time. Definitely recommend this product.
Good Products and Great Customer Service
Peter at the company is very helpful. The products are excellent. Customer satisfaction and service are both very important to them. I highly recommend this company.
Luxe really are a class act
Luxe really are a class act. I've been very happy with my Luxe Water flosser for about 10 months, but recently it started playing up, and today it stopped working altogether. I use the item every day, so this was a real disappointment. When I wrote to Luxe today, Peter replied very swiftly and arranged for a replacement to be sent. He was very understanding and sympathetic. Buy your stuff from these folk; they'll look after you.
Excellent product. Excellent customer service.
I ordered the Titan X and it does an excellent job, leaving my scalp smooth with no irritation. I needed to update my shipping address after ordering and the customer service team were quick to respond and a pleasure to deal with.
Top quality service from luxe
The product i purchased was a water flosser.it is excellent and Great quality. the delivery was quick and packaged well.ill definitely be back to luxe in the future
Great customer service
Very good customer service, they are friendly and knowledgeable.
everything arrived neatly packed and…
everything arrived neatly packed and well protected i appreciate the attention to detail
Absolutely Love Luxe Sonic Toothbrush…
Absolutely Love Luxe Sonic Toothbrush Toothbrush!
I’ve been using the LUXE Sonic Toothbrush for a few weeks now and I’m genuinely impressed! The deep and effective clean it gives is noticeable from the very first brush — my teeth feel smoother and fresher every time. The multiple cleaning modes allow me to customize my routine depending on whether I want a gentle clean or a more powerful session, which is perfect for my sensitive gums.
The ergonomic design makes it super comfortable to hold, and the battery lasts far longer than I expected. It’s also great that it’s rechargeable and comes with extra brush heads — such a good value considering the quality. The free shipping, one-year warranty, just add to the fantastic overall experience.
Luxe LED Red light therapy Mask has helped with Psoriasis
I suffer with with Guttate psoriasis so I purchased Luxe LED red light therapy mask. After a month using it on my face, it really helped to clear up the skin over the winter months when it gets really bad. Recently a few LED's stopped working on the mask, so I contacted customer services and they have offered to replace the device for me. This is outstanding customer service and makes me so happy that I chose Luxe as a brand. Thankyou.
Replacement
My Luxe flosser went faulty and was replaced withanu issues
Flosser broke down in six months…
Flosser broke down in six months Complaint was ignored .Dreadful company awful product
I bought the Luxe Waterflosser a year ago
I bought the Luxe Waterflosser a year ago to help clean around my braces and it his been brilliant. I have used it everyday and you wouldn't believe how much actually comes out from between your teeth and braces. Unfortunately the flosser had an issue with it but even though was out of warranty, I politely messaged customer service and they kindly sent out a replacement free of charge. I would highly recommend this company and really appreciate their customer service for the help they provided.
Thank you Luxe!
Excellent Sonic Toothbrush
Excellent sonic toothbrush that cleans superbly, looks great and has an amazingly long battery life; all at a very competitive price.
However, there are too many functions, I just want to clean my teeth. No display/timer function required. Also, the on/off button needs to be more easily accessible (move/remove display window) and decidedly more tactile - you feel for it when brushing, you don’t look for it.
A very good company
A very good company, with good products. Excellent service and prompt correspondence.
Great communication from the company
Great communication from the company, and a great product. I think this is the best electric toothbrush I have used and it is relatively inexpensive.
Whoopee received my toothbrush!
I stupidly twisted the head of my toothbrush instead of just pulling the old head straight out. I obviously damaged the mechanism and my toothbrush no longer works. Explained to the customer service team and they are sending me a replacement toothbrush, even though it was my fault. That’s the way forward to success! Whoopee, received my replacement toothbrush. Thank you so much!
Thank you very much!
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