Luvansh LLC Reviews 546

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, frequently highlighting the stunning appearance and brilliance of the diamonds and jewelry. Many consumers also commend the excellent customer service, noting the staff's helpfulness, responsiveness, and professional approach in handling inquiries and orders. People often mention the smooth ordering process and the timely delivery of their purchases, sometimes even ahead of schedule. However, some customers also noted issues with product quality, specifically mentioning settings that were thin or broke quickly, leading to disappointment. A few other people also felt that the diamonds did not match their description, appearing fake or smaller than expected. There were also instances where customers were dissatisfied with the company's return and exchange policy, particularly concerning "final sale" items, even when the product had not yet shipped or when there were sizing issues.

What people talk about most

Product

Consumers generally express satisfaction with the product quality. Many reviewers are impressed with the... See more

Customer service

Reviewers highlight positive aspects of customer service, often describing it as excellent, amazing, and... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers are blown away by the lab... See more

Order

Reviewers mention positive feedback about order. Many customers praise the smooth ordering process, with some... See more

Staff

Users describe positive interactions with staff, highlighting their helpfulness and efficiency. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic deals and beautiful stones! Extremely fast shipping. My stone got here way before it was supposed to even ship. Clear communication when it came to my stone being sent to a FedEx store since... See more

Company replied

Rated 5 out of 5 stars

The Luvanash lab-grown stud earrings are a total game-changer for anyone looking to create a curated, high-end ear stack. Combining the 3 ct tw and the .50 ct tw sets creates a stunning, tiered look t... See more

Company replied

Rated 5 out of 5 stars

So far the experience has been great. I procrastinated on my order for an anniversary gift. The expected delivery date was supposed to be 6 weeks from order delivery. I just checked with Neel from sup... See more

Company replied

Rated 5 out of 5 stars

Hi I never ever purchase expensive jewelry online ( because trust issues) but after looking at a few reviews on Reddit, decided to buy a pair of small diamond studs. It came super fast and was just... See more

Company replied


Company details

  1. Jewelry Store

Written by the company

Luvansh Jewelry is a premier provider of lab-grown diamonds, offering an extensive selection of basic jewelry pieces, including stud earrings, necklaces, bracelets, and loose diamonds perfect for custom engagement rings. By cultivating our own lab-grown diamonds, we eliminate the need for intermediaries, allowing us to offer our high-quality products at prices that are 50% lower than typical market rates. This direct-to-consumer model ensures that our customers enjoy both exceptional value and the assurance of sustainable, ethically produced diamonds. At Luvansh Jewelry, we pride ourselves on transparency and innovation in the creation of our jewelry, ensuring each piece meets stringent quality standards while also being accessible to a broader range of jewelry enthusiasts. Whether you're looking for the timeless elegance of a simple necklace or the personalized touch of a bespoke engagement ring, our collection is designed to cater to diverse tastes and preferences, all while maintaining affordability and ethical responsibility.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

546 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Ryan made sure I had a great experience…

Ryan made sure I had a great experience with Luvansh, and my ring is absolutely beautiful! Top quality materials and workmanship, and I am beyond thrilled.🥰 Thanks Ryan!!

6 January 2026
Unprompted review
Luvansh LLC logo

Reply from Luvansh LLC

Thank you so much for the kind words! We’re thrilled to hear you had such a great experience with Ryan and that you love your ring. We’ll be sure to pass along your compliments — and we truly appreciate you choosing Luvansh. Enjoy your beautiful ring!

Rated 3 out of 5 stars

took awhile to get a person

took awhile to get a person, but they were helpful once I did and though I had to change the type of backing for a cheaper one, at least I’ll get the earrings on time.

8 January 2026
Unprompted review
Luvansh LLC logo

Reply from Luvansh LLC

Thank you for sharing your experience. We sincerely apologize for the wait in reaching a representative and truly appreciate your patience. We’re glad our team could assist and ensure your earrings arrive on time. In the future, we’ll make sure to never disappoint you.

Rated 5 out of 5 stars

Great response time and easy to deal with

They were quick to reply and resolved my issue in a matter of minutes.

8 January 2026
Unprompted review
Luvansh LLC logo

Reply from Luvansh LLC

Thank you for your feedback! We’re happy to hear we could reply quickly and resolve your issue in just a few minutes. We appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

The ease of finding the chat option and…

The ease of finding the chat option and how easily it maneuvered. The rep was very friendly and very precise in getting what I needed. Excellent experience.

8 January 2026
Unprompted review
Luvansh LLC logo

Reply from Luvansh LLC

Thank you for the wonderful feedback! We’re glad you found the chat easy to use and that our representative was friendly and precise in helping you. We truly appreciate you taking the time to share your excellent experience.

Rated 5 out of 5 stars

Quick reply

Quick reply. Answered my question.

8 January 2026
Unprompted review
Luvansh LLC logo

Reply from Luvansh LLC

Thank you for your feedback! We’re glad we could respond quickly and answer your question. We appreciate your support and hope to help again anytime.

Rated 1 out of 5 stars

If I could give this company ZERO stars…

If I could give this company ZERO stars it would be more fitting! I purchased a ring with signature required and I never received the ring. I have been sending emails nearly every day and all I get back is “we are waiting for fed ex to get back to us” Fed ex told me Luvansh had the jewelry insured so they will get reimbursed. Meanwhile I have not received a refund or ring. I am out over $3000 dollars and have nothing to show for it! LUVANSH doesn’t care and is doing nothing to rectify this horrendous situation. This has been ongoing since December 13th, 2025. I’m beyond disgusted with their customer service and how they treat loyal customers. Prior to this transaction I purchased multiple diamonds. LUVANSH…. You need to take accountability and make things right with customers such as myself. Shame on you!!!!!!

13 December 2025
Unprompted review
Luvansh LLC logo

Reply from Luvansh LLC

We are truly sorry for your experience and understand how frustrating this situation has been. We take matters like this very seriously and are actively working with FedEx to complete their investigation, which is required before we can finalize a resolution. We appreciate your prior business and want to assure you that our goal is to resolve this fairly and as quickly as possible. Please contact us directly so we can provide you with an update specific to your case.

Rated 5 out of 5 stars

Return process

I chatted with a virtual assistant for my return. The process was a breeze and the agent was very helpful.

6 January 2026
Unprompted review
Luvansh LLC logo

Reply from Luvansh LLC

Thank you for your feedback! We’re glad the return process was smooth and that our team was helpful.

Rated 5 out of 5 stars

Top quality products and services

Very happy with the prompt customer service. I had an issue with one of the products which was solved very quickly by their customer support team. The quality of the products is very good. Highly recommend Luvansh guys, even if you have an issue with any of the items, they get it fixed as soon as possible.

8 November 2025
Unprompted review
Luvansh LLC logo

Reply from Luvansh LLC

Thank you for your kind words and recommendation! We’re glad our team was able to resolve the issue quickly and that you’re happy with the quality of your purchase.

Rated 5 out of 5 stars

Good communication

Good communication. Very nice product!

2 January 2026
Unprompted review
Luvansh LLC logo

Reply from Luvansh LLC

Thank you for your feedback! We’re glad you enjoyed the communication and love your product.

Rated 5 out of 5 stars

Very Helpful with Customer Service

Neesh was very helpful with a few questions I had regarding a possible purchase. This is the first purchase I would have been making on this site.

6 January 2026
Unprompted review
Luvansh LLC logo

Reply from Luvansh LLC

Thank you for your kind words! We’re glad Neel was able to help answer your questions and appreciate you considering Luvansh for your first purchase.

Rated 5 out of 5 stars

Thank you luvansh for delivering my…

Thank you luvansh for delivering my order on time, I was a bit anxious in the beginning but I have the order now. Will recommend for sure.

2 January 2026
Unprompted review
Luvansh LLC logo

Reply from Luvansh LLC

Thank you for your feedback! We’re glad everything arrived on time and appreciate your recommendation.

Rated 5 out of 5 stars

Neel was super helpful!

Neel was super helpful, friendly and and sent the suggestions to my email! I am eager to review and am hoping I can place an order to take advantage of the 50% off!

6 January 2026
Unprompted review
Luvansh LLC logo

Reply from Luvansh LLC

Thank you for your kind words! We’re glad Neel was able to assist you and get those suggestions over. We look forward to helping you place your order and hope you enjoy the savings!

Rated 1 out of 5 stars

Luvansh SUCKS.not only will I NEVER…

Luvansh SUCKS.not only will I NEVER shop with you again - I’ve made it my mission to ensure everyone I know is aware of the horrible customer service I received not to mention the sheisty practices you have.

5 January 2026
Unprompted review
Luvansh LLC logo

Reply from Luvansh LLC

We’re sorry to hear you feel this way and regret that your experience was disappointing. We take all feedback seriously and strive to provide fair, transparent service to every customer. We have sent you an email, please respond back so that we can fix the situation for you rightaway.

Rated 1 out of 5 stars

Never arrived

Charged for overnight shipping, Diamond never arrived. Customer service apologized, then just cancelled my order.

5 January 2026
Unprompted review
Luvansh LLC logo

Reply from Luvansh LLC

We’re sorry for the inconvenience and understand how disappointing this must have been. To fix this situation we have emailed you with a resolution please check your inbox, will look forward to your response.

Rated 5 out of 5 stars

Received ring early and was blown away!

Received my 3.03 cushion in 14k white gold solitaire setting today. (It wasn’t supposed to be shipped until today. So it’s early!) The ring is absolutely beautiful. The stone is breathtaking. The diamond seems secure in the setting. During this transaction Luvansh was quick in answering my questions. I am overall happy with my first purchase from Luvansh.

4 January 2026
Unprompted review
Luvansh LLC logo

Reply from Luvansh LLC

Thank you so much for sharing your experience! We’re thrilled to hear you love your ring and that everything exceeded your expectations. It was a pleasure assisting you, and we truly appreciate your trust in Luvansh.

Rated 5 out of 5 stars

Excellent communication…immediate…

Excellent communication…immediate response to my inquiries.
I have bought three large diamonds and they all exceeded my expectations. Unbelievably beautiful…I highly recommend Luvansh without hesitation!
Thank you so much

5 January 2026
Unprompted review
Luvansh LLC logo

Reply from Luvansh LLC

Thank you so much for your kind words and recommendation! We truly appreciate your support and are thrilled you love your diamonds.

Rated 5 out of 5 stars

DO NOT HESITATE TO SHOP WITH LUVANSH!

The customer service is phenomenal! My pieces are absolutely stunning. I will not shop anywhere else! The prices are unbeatable and I did my homework!

5 January 2026
Unprompted review
Luvansh LLC logo

Reply from Luvansh LLC

Thank you so much! We truly appreciate your support and are thrilled you love your pieces.

Rated 2 out of 5 stars

Buyer Beware

Warning to my Canadian and American friends. I ordered 2 rings from Luvansh 2 separate times. one was a pear shape diamond ring that I ordered in November 2025 and the other was a round brilliant cut diamond ring that I ordered in December 2025. When I received the rings the stones were loose!!!!. This seems to be the norm for this company. They claim to inspect the rings before sending them out. LOL! Obviously they don't. I would highly suggest that anyone who ordered or orders from this company needs to bring their rings to get inspected for loose stones. It's shameful that Luvansh does not take the time to address the problem. I have emailed Catherine and all I got was that they are sorry and my item is not returnable. ! who said anything about returning the items??? I wanted them to take responsibility to fix the problem . I also believe that all their rings whether it's a single stone ring or an eternity band have loose stones and they WILL fall out ! I'm very reluctant to order rings due to this ongoing problem. Other problem I encountered was with the round brilliant diamond ring. I picked the traditional band that they have listed and I got a knife edged band that can't be stacked with a plain gold band let alone an eternity diamond band. Again I was told by Catherine to send a picture of the ring which will not show the loose diamond nor will it show in detail the knife edged band which is VERY uncomfortable to wear. smh. I will update when I hear back from Catherine as to how they will rectify these problems. Please people remember to check to see if your stones are loose and notify Luvansh. signed a Canadian living in the USA.

31 December 2025
Unprompted review
Luvansh LLC logo

Reply from Luvansh LLC

We’re very sorry to hear about your experience and understand your frustration. Customer safety and quality are top priorities for us, and we take concerns about loose stones very seriously. While our listings note which items are final sale, we are committed to working with customers on repairs or adjustments when issues arise. We encourage you to reach out to our support team so we can help address your concerns directly and ensure your rings are secure and comfortable to wear. Your feedback helps us improve our quality control and service.

Rated 1 out of 5 stars

Be aware of the scammer

Be aware of the scammer. I purchased a set of lab diamond stud earrings. There was no certificate included. When asked, they stated I need to pay additional $150 to get a certificate??? Avoid this company.

2 January 2026
Unprompted review
Luvansh LLC logo

Reply from Luvansh LLC

We’re sorry for the confusion. Lower-carat stud earrings are typically non-certified. Any jewelry that is certified is clearly marked as IGI Certified on our website. Please rest assured, all our diamonds are 100% lab-grown and meet our quality standards.If you’d like certification for a non-certified piece, we can arrange it for an additional charge. Let us know how you’d like to proceed—we’re happy to help.

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