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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, particularly the clothing and accessories, noting their unique range and comfortable fit. Many people highlight the exceptional service, with staff frequently described as helpful, friendly, and knowledgeable, making the shopping experience pleasant and personalized. Reviewers also appreciate the ease of ordering and the consistently fast delivery. The overall sentiment indicates high satisfaction with both the items purchased and the customer interactions. Consumers often mention that their orders arrive promptly and are well-packaged.

What people talk about most

Product

Customers consistently express satisfaction with the products, highlighting their quality and range. Many... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Customers consistently praise the fast delivery... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the fantastic quality of... See more

Staff

Clients share positive opinions on staff, consistently praising their helpfulness, friendliness, and... See more

Order

People report positive experiences with ordering. Customers consistently praise the ease of placing orders... See more

Based on these reviews

Rated 5 out of 5 stars

Lusso is an experience you really don't want to miss out on. An all female led business that promotes body positivity for women of all ages, shapes and sizes. The team members are just wonderful adv... See more

Rated 5 out of 5 stars

Amanda and Team Lusso don’t deserve anything less than a Five star review…. The team always give the most amazing customer service wither it’s a phone call to the shop or by WhatsApp.( I get post outs... See more

Rated 5 out of 5 stars

I bought a white pair and navy cocoon trousers. They are absolutely gorgeous and so comfortable to wear. Currently on holiday and thankfully have access to a washing machine because I am wearing th... See more

Rated 5 out of 5 stars

I can’t praise Amanda and her team at Lusso enough on delivering outstanding customer service every time I have made a purchase. I either phone or message the team ,and they take the time to offer the... See more

Rated 3 out of 5 stars

I love the leisure suit however at 5 foot 3 and half, will have to take trousers up. Same with the Gayles. ID trousers are a better length for me.

Rated 5 out of 5 stars

Lovely wardrobe items received. Great cosy jumper to wear with grey cord cocoons. Hoping can dress them up or down depending on when I wear them. Fab boutique full of beautiful clothes and accessori... See more

Rated 5 out of 5 stars

When I phone to add to my order the staff were great, spoke about what I was buying, size and material. So felt I reassured that I was going to be really happy with my orders, and I was. I had nev... See more

Rated 5 out of 5 stars

My jackets arrived well packed. Beautiful quality. Did take over a week to arrive. But think that this is to do with Yodel. Evri provide a quicker service.

Rated 5 out of 5 stars

My favourite little boutique, bought a dress online . It was so flattering I bought another colour. Amanda and her team are fabulous and so helpful.

Rated 5 out of 5 stars

I called the shop wanting to buy several purchases, the girl on the phone took pictures of the items and sent them to me, so I could make sure it was the right items. My purchases were delivered a few... See more

Rated 5 out of 5 stars

I always order online, fast delivery and the quality of the products is fantastic. There is also so much choice....and ofcourse the staff are lovely 😍

Rated 5 out of 5 stars

Fantastic customer service, products really good quality. I can't get up to the shop so I go online and phone order in. Very fast delivery. Keep up the great work xx

Rated 5 out of 5 stars

Thrilled with the 2 pairs of faux fur cuffs in colour grey - so much do, I ordered a further two pairs for Xmas pressies. All sets also came with a discount which is always a bonus! Easy to order and... See more

Rated 5 out of 5 stars

Excellent service from lovely ladies. Ordered through one of the online promotions and both jumpers delivered really quickly.

Rated 5 out of 5 stars

I purchased a gift voucher for my mom’s birthday. She loved the clothes, especially the quality - and selected a few nice pieces.

Rated 5 out of 5 stars

Lusso staff are always friendly and helpful. They have a fantastic selection of clothing and accessories to suit all tastes.

Rated 5 out of 5 stars

Excellent service from all the girls quick delivery just love the stuff highly recommended so easy if you have to return as well thank you ❤️

Rated 5 out of 5 stars

Lusso is a fantastic shop to buy from. I only wished I lived closer to Forfar. All enquiries are dealt with promptly and they are so helpful when you phone up. Superb service and great clothes.

Rated 5 out of 5 stars

Always a pleasure to visit Lusso. Staff are always very helpful and never put pressure on the buyer. An enjoyable experience all round.

Rated 5 out of 5 stars

I know you sent it DPD straight away but DPD lost the parcel on Dundee base. So it took 4 days! Nothing you have done so as usual quick service and gorgeous trousers. Have ordered more bits so... See more

Rated 5 out of 5 stars

Ordered on line, kept up to date with delivery progress, arrived when it said it would. Delighted with purchase!

Rated 5 out of 5 stars

Easy ordering, money off with discount code, beautiful rubber necklace, delivered on time - what’s not to love?

Rated 5 out of 5 stars

Speedy delivery, clear website. Clothes are as described. will certainly order from them again.

Rated 5 out of 5 stars

Great range of clothes and accessories. The ladies are lovley...helpfull, polite and very knowledgeable. All in all a great wee shop!

Rated 5 out of 5 stars

Excellent products and in the sale so absolute bargains x fast delivery, hassle free shopping x

Rated 5 out of 5 stars

Saw online, loved the colours. Such a comfy jumper. Ordered and delivered quickly.

Rated 5 out of 5 stars

Love the clothing 😊, easy to order fast deliver .live videos fabulous to

Rated 5 out of 5 stars

Always a warm welcome at Lusso. I like to browse but the girls are always ready with help and advice if needed.

Rated 5 out of 5 stars

The team are all honest and down to earth The ideas are brilliant. Id love to see more on Your website but i guess ill just have to have a daytrip soon. So glad i found you

Rated 5 out of 5 stars

Excellent communication and fast postage. Quality item good value for money.

Rated 5 out of 5 stars

I used to shy away from Jeans as found them stiff and uncomfortable to wear, This is my 2nd pair of Lusso jeans, buttery soft, amazing fit and length perfect (5ft 4) Cannot recommend them enough �... See more

Rated 5 out of 5 stars

Staff are so helpful when you visit the shop, especially Jackie and Joyce. Great service, and they are fab at suggestion co-ordinating different pieces.


Company details

  1. Clothing Store

Written by the company

Lusso Clothing was established in 2017 by Amanda Richards. A married mother of one who decided to take a massive leap of faith and set up her own Italian clothing boutique business based in Forfar, Angus. This was extremely scary as there was nothing in the area like it. The layering styles, linens, silks & unique flare was seen as 'different'. Fast forward to 2024, through dedication to the brand Amanda now has a user friendly website, a fantastic dedicated team who assist in the day to day running the boutique based in 48 West High Street, Forfar DD8 1BA and Lusso Studios in Castle Street, Forfar. Lusso Studios is where we create social media content, website orders and of course our Lusso live streams for our social media platforms. Lusso prides itself on an excellent customer service experience & giving our ladies that 'Luxury For Less' feeling.


Contact info

4.9

Excellent

TrustScore 5 out of 5

133 reviews

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Rated 5 out of 5 stars

Love the clothes

Love the clothes, and love how they are styled giving inspiration. Very quick service and posted out quickly. Website is great and love all the lives.

4 April 2026
Rated 3 out of 5 stars

Trousers too long again

I love the leisure suit however at 5 foot 3 and half, will have to take trousers up. Same with the Gayles.
ID trousers are a better length for me.

3 April 2026
Rated 5 out of 5 stars

Excellent customer services

When I phone to add to my order the staff were great, spoke about what I was buying, size and material. So felt I reassured that I was going to be really happy with my orders, and I was. I had never spoken or ordered anything before, but they made me feel like an old friend. Would highly recommend this shop

5 January 2026
Rated 5 out of 5 stars

Fabulous Team

The team are all honest and down to earth
The ideas are brilliant. Id love to see more on Your website but i guess ill just have to have a daytrip soon.

So glad i found you

27 December 2025

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