Lumio Uk Reviews 77

TrustScore 1 out of 5

1.2

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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many customers expressed significant dissatisfaction with the products, frequently noting that items received were of poor quality, shoddy, and often nothing like what was advertised. People also found the pricing to be too high for the quality of the goods. Consumers commonly reported issues with their orders, including items being faulty, incorrect, or not arriving at all. Furthermore, many reviewers were unhappy with the company's response time, stating that their emails and inquiries regarding returns or issues often went unanswered.

What people talk about most

Product

Clients share negative opinions on product quality. Many reviewers express disappointment, stating that items... See more

Quality

Customers had negative experiences with quality. Reviewers consistently report that items are of poor... See more

Price

Users describe negative interactions with price, frequently calling products overpriced and a "rip off." Many... See more

Order

Reviewers express significant dissatisfaction with their orders. Many customers report not receiving their... See more

Response time

People report negative experiences with response times, consistently expressing frustration over a lack of... See more

Based on these reviews

Rated 1 out of 5 stars

Bought some “magnificent” cleaning cloths in good faith the ad showed a pile of fluffy/bulky looking cloths. What I received was very different! Tried to contact Lumio (as their “advert” said “no ha... See more

Rated 1 out of 5 stars

Total rubbish! Cloths that arrived are not the same as the ones in the video, utter shoddy, in the true sense of the word, rubbish. Don't waste your money. Can't believe I fell for this total scam. I... See more

Rated 1 out of 5 stars

I have been ripped off on 2 items which I bought myself as a Christmas present. The log splitter is pathetically small and is incapable of splitting event the thinnest of planks! And the chainsaw shar... See more

Rated 1 out of 5 stars

Ordered a flexifibre expandable hose. Delivery fine, used hose 4 times outer green material split and came apart, the inner tube finally burst. Asked for a replacement or refund sent photo of the dama... See more



Contact info

1.2

Bad

TrustScore 1 out of 5

77 reviews

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Rated 1 out of 5 stars

Sharp X chainsaw sharpener

I bought the Sharp X Pro chainsaw sharpener, it came damaged and doesnt fit my Sthil or Makita chainsaws, it is the biggest pile of s**t ive ever bought, i did contact lumio with no reply, this company wants striking off, complete rubbish and a disgrace at having uk at the end of the company name, total sham, i wouldnt advise any one to use this company

23 January 2026
Unprompted review
Rated 1 out of 5 stars

Do not buy the Log Splitter

Do not be fooled by the videos of the log splitter on Instagram & Facebook they are fantasy. The item that arrived looked like it was for Barbie doll it was so small. I immediately contacted the company to return the item - no response - so have sent something everyday - still no response. So like a lot of other people on here I have been conned out of £30. I am usually much more vigilant but on this occasion I slipped up at a cost. You have been warned people 😡

7 January 2026
Unprompted review
Rated 1 out of 5 stars

Rubbish

I have been ripped off on 2 items which I bought myself as a Christmas present. The log splitter is pathetically small and is incapable of splitting event the thinnest of planks! And the chainsaw sharpener arrived broken and does not fit a standard Husqvarna chainsaw. I have, like others it seems, failed to get any response from the email address on no less than 3 occasions. DDO NOT PURCHASE ANY LUMIO ITEMS...THEY ARE CHINESE CRAP AND VERY SHODDY.

3 January 2026
Unprompted review
Rated 1 out of 5 stars

Do Not Use This Company

This is a total scam outfit and I have learnt the lesson the hard way. I ordered items online on the 6th December and no delivery and even though I send emails every day there is no response. I have to say goodbye to my money. How do you get away with it?

6 December 2025
Unprompted review
Rated 1 out of 5 stars

What a joke

What a joke. I also ordered the £30 “Log”splitter - if you call a piece of wood 8cm in diameter a log then I guess it is a log splitter! It’s not even the same as the picture, surely there must be some recourse? Don’t use them.

9 December 2025
Unprompted review
Rated 1 out of 5 stars

RUBBISH CLEANING CLOTHES response from them regarding a very…

Would not even give them one star if I had my way. NO response from them regarding a very poor grade of cleaning clothes. They supply 10 clothes to make your work sparkle. The clothes are cut so small that it is difficult to work with due to size, they are waver thin that you can see right thru. Looking on their site you see really thick folded over material. Due to what I looked at, I expected my order would be bulky instead it was posted thru my letterbox instead.
BUYER BEWARE OF LUMIO LTD

1 November 2025
Unprompted review
Rated 1 out of 5 stars

Another Scam Chinese Company

Don't be fooled with the UK they have put all over their flashy website and weblink. . The devil is in the detail if you take time to look through their website properly. There is nothing UK about this company and you have zero consumer rights. My order never arrived and their fake order tracking page just stopped after 2 weeks. When I was ordering they trick you to believing you will get your order in a few days . They are now claiming they are a Royal Mail partner , it's just another fake on the website. Reported them to trading standards but there is not much they can do . These Chinese sites just disappear after a while after they have robbed a lot of people in the UK

9 November 2025
Unprompted review
Rated 1 out of 5 stars

Rubbish

These are total crap. Very small and when wet get smaller. Do not clean well at all. Don't get sucked in by this firm they are an utter and total waste of money. If I could give a minus rating I would.

28 November 2025
Unprompted review
Rated 1 out of 5 stars

I don’t even want to give one star.

I don’t even want to give one star.
DO NOT buy from this company. Products are overpriced tat that you can buy from Temu for pennies. I have tried to contact them 4 times to discuss the appalling cloths they sent. NOTHING, no response from direct contact and email. Rubbish product rubbish company

19 November 2025
Unprompted review
Rated 1 out of 5 stars

Have I been hoodwinked?

I ordered a log splitter after seeing the special offer £29.90 usual price £69.90 on Instagram. I was horrified when it arrived in a small brown box - the log splitter is about 20cm tall, the circle to “feed” a log through is only 9cm diameter. I realise now that there were no measurements on the advert, but the pictures and video show what appear to be a much bigger model. In one picture the splitter appears as tall as a man’s foot to knee measurement.
I have so far e mailed twice to return under the “60 day trial money back guarantee” as it is not fit for purpose but am still waiting for a reply. I feel like I’ve been hoodwinked at this point.

13 November 2025
Unprompted review
Rated 1 out of 5 stars

Do log splitter…

Do not buy the log splitter as it’s rubbish. My husband tried it in 4 relatively small logs to begin with. It managed it split 2 small logs, got stuck in the third and by the fourth one it wouldn’t work at all and the log started smoking!! Guess it’s blunt already. Can’t get a refund because goods have to be unused for returns - don’t get sucked into this advert on Facebook!!

22 November 2025
Unprompted review
Rated 1 out of 5 stars

Total Scam

Total Scam. Wish I'd read reviews beforehand, cloths are so cheap and totally inadequate for the job. They give a money back guarantee but never respond to emails at all. These companies should not be allowed to do this.😡

4 November 2025
Unprompted review
Rated 1 out of 5 stars

Avoid this company at all costs

Avoid at all costs. Wish I’d checked trust pilot before ordering. Please don’t make the mistake I did. I feel like a fool. My order arrived a couple of days ago and I opened it this morning. So disappointed. These are not microfibres clothes. They bare no resemblance to the advert. They look like pieces of the cloth you find stapled to the underside of cheap sofas

Absolute rubbish. They took £12 for this?

16 November 2025
Unprompted review
Rated 1 out of 5 stars

Do not order a "log splitter" - con!

So ordered a "log splitter" from lumio-uk - did as much homework as I could, seemed genuine, videos & images all looked great...
Product arrived in a tiny box & appears to be a tiny model version. I doubt it would be able to split anything larger than an ice-lolly stick.
Don't fall for the lumio-uk con like I did.
Lesson learned.

15 November 2025
Unprompted review

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