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Company details

  1. Software Vendor
  2. Software Company

Written by the company

Lumiform is a mobile-first inspections platform that turns frontline work into better operations. Companies with field teams use Lumiform to complete audits, inspections, and quality checks across multiple locations—replacing paper processes with a digital solution that delivers both ease and enterprise flexibility. Frontline teams complete inspections quickly on an intuitive mobile app. Minimal training is needed. Operations managers configure workflows, track corrective actions, and gain real-time visibility across all sites. This removes the typical tradeoff between frontline usability and enterprise complexity—teams get both simplicity and flexibility. Lumiform has strong adoption in retail, logistics, food manufacturing, and hospitality. Businesses operate across 70+ countries. The platform includes AI-powered features, offline capability, and thousands of customizable inspection templates. Companies don't just digitize paper—they improve operations. Inspection data flows directly to managers, enabling faster issue resolution, better compliance tracking, and data-driven decisions across locations. Lumiform standardizes processes across locations while giving teams the flexibility to handle complex, multi-site requirements. Safety audits, vehicle inspections, food safety checks, and quality control all run on one platform.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

8 reviews

5-star
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Rated 5 out of 5 stars

Outstanding customer service

What really sets Lumiform apart, is the customer service—fast, knowledgeable, and truly solution-oriented. The team is always responsive, proactive, and focused on delivering real value rather than generic support. You can tell they care about long-term partnerships, not just closing tickets. Highly recommended.

22 January 2026
Unprompted review
Rated 5 out of 5 stars

Intuitive form builder

The best part about Lumiform is how intuitive the form builder is. I am not a tech person, but I was able to digitize our entire safety protocol in under an hour. My team picked up the app immediately with zero training. It is rare to find softwar that is both powerful and this user friendly.

3 February 2026
Unprompted review
Rated 1 out of 5 stars

Diabolical

The experience we have had with Lumiform has been appalling from start to finish. No transparency. No customer support. Plenty of upselling. Plenty of sales staff. No complaints procedure at all. Please be cautious. This company are keen to tie you into an auto-renewal annual subscription. Their terms and condition's are brutal. So, even if the product is not fit for purpose it gives the consumer no room to terminate. No complaints procedure, each fault and complaint has to supersede the previous one. So you cannot have one continuous improvement log. There is no google review or trust pilot on the website. Everything is third party. They rate themselves as having 98% positive customer feedback, based on what this is not transparent ? The email back from their customer service team. Was illiterate and grammatically incorrect, with no where to escalate to.
Well done Lumiform. Keep developing your apps, good luck with the growth. I hope you manage your employees and other customers with more respect than you have done with this very dissatisfied customer - Macs Truck Sales Financial Director.

7 March 2024
Unprompted review
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