-Same day deliver after Purchase at Marshalls. -App is easy to use and provides good tracking information letting you know when your item is picked and when being delivered. -Delivery guys were cour... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We needed to move a large, heavy cabinet from one floor down to another. Being able to select "labor only" for two persons was straightforward, unlike another popular task-hire service. This was a sho... See more
Company replied
I’ll admit it: I wasn’t the easiest customer. I gave the wrong pickup time. I forgot to mention the ottoman. Then, at the last minute, I decided I wanted my old sofa moved to the garage. Eve... See more
Company replied
I could not be happier with the luggers who helped unload a moving truck full of furniture and boxed household items from our cross country move. Willie and Kurt arrived right on time and were so frie... See more
Company replied
Company details
- Moving Company
- Delivery Service
- Furniture Store
- Moving and Storage Service
- Storage Facility
- Transportation Service
About Lugg On-Demand Movers
Written by the company
Get a Truck and Movers on Your Schedule!
For over 10 years, we’ve been the go-to on-demand moving and furniture delivery service, completing over 1 million 5-star moves.
Fast, Reliable On-Demand Moving & Delivery
Whether you’re moving to a new apartment, clearing out your storage unit, buying a dresser on Facebook Marketplace, or just need help getting your new sofa home from the store, Lugg is just a tap away. Our professional movers arrive at your door in 30 minutes or less.
Why Choose Lugg?
- Same-day & flexible scheduling – choose your time, 7 days a week
- Track your movers in real-time - just like Uber, track your stuff from pickup to drop off.
- Trucks for every move – from pickups to box trucks
- Fully insured for peace of mind
- Official delivery partner for Living Spaces, HomeGoods, Crate & Barrel, and more
Moving & Delivery Services
Lugg covers everything from home and office moves to furniture delivery, junk removal, and more:
- Apartment, home and residential moves
- Storage, college, and office moves
- Facebook Marketplace & Craigslist delivery
- Store and furniture delivery
- Appliance delivery
- Donation pickups
- Junk removal
- Labor-only services
Book Your Move with Lugg Today!
Lugg is designed to make your moving experience smooth, fast, and hassle-free. Visit lugg.com/estimate or download the Lugg app to get an estimate and schedule your move today!
Contact info
United States
- support@lugg.com
- lugg.com
Get a truck and movers
4.8
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The Guys were great
26 May 2026
Reply from Lugg On-Demand Movers
Love hearing that the Lugg movers were great! Thanks so much for taking the time to share, and we would love to help with your next move.
Got the job done quick!
26 May 2026
Reply from Lugg On-Demand Movers
So glad to hear the Lugg movers got your job done quickly! Thanks for the great review, and we look forward to helping with your next move.
Aghiles & Mohammed were fantastic
Aghiles & Mohammed were fantastic. Professional and accomdating. Thank you for a great experience.. will recommend if my friends need to move.
27 May 2026
Reply from Lugg On-Demand Movers
Hi Sam! It's wonderful to hear Lugg movers Aghiles and Mohammed gave you such a professional and accommodating experience. Thanks so much for recommending us, and we'd love to help again anytime.
They were good
27 May 2026
Reply from Lugg On-Demand Movers
Thanks so much for the review! The Lugg movers will be glad to hear they did a good job. We're here anytime you need us.
My experiences with Lugg and its gig…
My experiences with Lugg and its gig workers have been great! I highly recommend the app.
25 May 2026
Reply from Lugg On-Demand Movers
We love hearing this! So glad your experiences with Lugg and our movers have been great, and that you'd recommend the app. We look forward to Lugging for you again soon.
Quick and efficient
I love that moving can now be done so easily in an app. The luggers worked quickly and were professional. Easiest move ever!
26 May 2026
Reply from Lugg On-Demand Movers
We're thrilled the Lugg app made your move so easy, and that the movers worked quickly and professionally on the day. Easiest move ever is exactly what we love to hear! We look forward to helping with your next move.
Reply from Lugg On-Demand Movers
Hi Robert! So glad your first experience with Lugg was a great one. We look forward to Lugging for you again soon!
Luger clearly communicated the status…
Luger clearly communicated the status and carefully delivered our doors from Lowe’s
25 May 2026
Reply from Lugg On-Demand Movers
Hi Lars! Great to hear your Lugg mover kept you informed and carefully delivered your doors from Lowe's. Thanks for sharing your experience, and we hope to help you out again in the future.
Reply from Lugg On-Demand Movers
So happy your experience with Lugg was quick and friendly! We appreciate the kind words and look forward to helping with your next move.
Phenomenal experience with Dapo and…
Phenomenal experience with Dapo and Zachariah! They went above and beyond and were so easy to work with. 100% recommend!
29 May 2026
Reply from Lugg On-Demand Movers
It's fantastic to hear Lugg movers Dapo and Zachariah went above and beyond for you! Thanks so much for the 100% recommendation. We'd love to help again anytime.
Ryan and Tim from LUGG provided an excellent service!
Ryan and Tim were on time, professional, and friendly.
29 May 2026
Reply from Lugg On-Demand Movers
Hi Diane! So glad Lugg movers Ryan and Tim were punctual, professional, and friendly during your move. Thank you for the wonderful review, and we look forward to Lugging for you again soon.
Guys were very friendly and did a great…
Guys were very friendly and did a great efficient job. Would highly recommend Lugg
25 May 2026
Reply from Lugg On-Demand Movers
Thanks, Scott! We're so happy the Lugg movers were friendly and efficient with your move. We appreciate the recommendation and hope to help you out again in the future.
Reply from Lugg On-Demand Movers
Friendly, competent, and kept in the loop the whole way is exactly what we aim for! So glad your Lugg movers delivered. We're here anytime you need us.
I will never use this service for the…
I will never use this service for the rest of my life. My initial movers canceled on me. I could not get a connection with a real human for messages and messages since I was directed to the bot. I finally found a person and they sent movers with the wrong sized truck who didn’t even know why they were coming. They did not assist at all in taking part furniture and had no tools. They destroyed my white couch. I am extremely disappointed in Lugg and will never use this service again and have told others.
24 May 2026
Reply from Lugg On-Demand Movers
Hi there! Thank you for taking the time to rate and review your recent Lugg. We are so sorry to hear about your experience, and that damage was caused during your Lugg. If you'd kindly send an email to support@lugg.com, the team would appreciate the opportunity to make things right with you.
Very good experience
Very good experience. As soon as we booked the route for the move, diver and the helper were assigned. This is better than Dolly app where we waited for two days for someone to show up before I booked a trip on Lugg. Both Driver and helper were very courteous and hard-working. They coordinator throughout the process very well.
24 May 2026
Reply from Lugg On-Demand Movers
What a great experience to hear about! So glad everything came together quickly, from booking to your courteous, hard-working Lugg movers. We look forward to helping with your next move.
Reply from Lugg On-Demand Movers
Thank you for the kind words! We're glad the communication was clear and that your Lugg movers were courteous throughout. We'd love to help again anytime.
Very professional guys I will used them…
Very professional guys I will used them again and again
29 May 2026
Reply from Lugg On-Demand Movers
Professional service worth coming back for is the best compliment! So glad the Lugg movers delivered. We look forward to Lugging for you next time.
Tooraj & Dajuan were very professional
Tooraj & Dajuan were very professional, careful and helpful with my move. They wrapped all furniture and were able to problem-solve quickly when my bed frame didn't fit down a staircase. They arrived on time and completed the job efficiently.
24 May 2026
Reply from Lugg On-Demand Movers
Hi Louisa! It's wonderful to hear Lugg movers Tooraj and Dajuan were so careful and quick to problem-solve when your bed frame hit that tricky staircase. Thank you for the detailed review, and we hope to help you out again in the future.
Reply from Lugg On-Demand Movers
Thanks, Ellen! So glad your Lugg movers were punctual, kind, and accommodating. We're here anytime you need us.
The delivery guys were fantastic
The delivery guys were fantastic — friendly, professional, and handled everything with care. They arrived on time, worked efficiently, and made the whole experience stress-free. Highly recommend!
29 May 2026
Reply from Lugg On-Demand Movers
Hi Bob! It's great to hear the Lugg movers were friendly, careful, and made your whole experience stress-free. Thanks so much for the recommendation, and we look forward to helping with your next move.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.