-Same day deliver after Purchase at Marshalls. -App is easy to use and provides good tracking information letting you know when your item is picked and when being delivered. -Delivery guys were cour... See more
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For over 10 years, we’ve been the go-to on-demand moving and furniture delivery service, completing over 1 million 5-star moves.
Whether you’re moving to a new apartment, clearing out your storage unit, buying a dresser on Facebook Marketplace, or just need help getting your new sofa home from the store, Lugg is just a tap away. Our professional movers arrive at your door in 30 minutes or less.
Lugg covers everything from home and office moves to furniture delivery, junk removal, and more:
Lugg is designed to make your moving experience smooth, fast, and hassle-free. Visit lugg.com/estimate or download the Lugg app to get an estimate and schedule your move today!
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Professional, friendly and went the extra mile when he didn’t have to.
Very organized updates from the company made delivery Tim 100% accurate and easy.
From start to finish, it was an excellent experience. Highly recommend.

Reply from Lugg On-Demand Movers
Julio and Thiago were fast and professional - they made it look easy - thank you!

Reply from Lugg On-Demand Movers
I’ll admit it: I wasn’t the easiest customer.
I gave the wrong pickup time. I forgot to mention the ottoman. Then, at the last minute, I decided I wanted my old sofa moved to the garage.
Every time I created a new problem, Lugg solved it—promptly, efficiently, and with remarkable good humor.
From customer support to the movers themselves, every person I dealt with was professional, courteous, and genuinely helpful. What could have been a stressful move turned into an easy one.
If you’re looking for a company that handles the unexpected without missing a beat, I can recommend Lugg without hesitation. Five stars, and my sincere thanks to the entire team.The only thing that went wrong was me—and even Lugg managed to handle that.

Reply from Lugg On-Demand Movers
On time and very helpful and courteous. Made the moving of stuff to storage quick and efficient. Would use again!

Reply from Lugg On-Demand Movers
Easy to schedule, movers were helpful, flexible, and polite, and everything was done carefully

Reply from Lugg On-Demand Movers
We needed to move a large, heavy cabinet from one floor down to another. Being able to select "labor only" for two persons was straightforward, unlike another popular task-hire service. This was a short and relatively simple job. The two luggers were personable, careful, fast, and efficient. They made it look easy even though it was not. Great job!

Reply from Lugg On-Demand Movers
Easy to schedule, reasonably priced, and the work was executed flawlessly! I will recommend and use them again.

Reply from Lugg On-Demand Movers

Reply from Lugg On-Demand Movers
The 2 gentlemen that came were very nice, very respectful and did a good job bringing the sofa in my home. I would use them again.

Reply from Lugg On-Demand Movers
The guys were great! They worked fast and and were polite and courteous. I will definitely use Lugg again!

Reply from Lugg On-Demand Movers

Reply from Lugg On-Demand Movers
Professional, timely and many updates during the delivery. Friendly and will definitely use Lugg again!

Reply from Lugg On-Demand Movers
Adrian and Ernesto were great in moving the refrigerator, washer & dryer. Super fast, professional, and it they were super nice guys. Thank y'all.

Reply from Lugg On-Demand Movers

Reply from Lugg On-Demand Movers

Reply from Lugg On-Demand Movers
Our move was flawless. Diego and Edgar were amazing — thoughtful, respectful and fast!! Will definitely use Lugg again.

Reply from Lugg On-Demand Movers
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