Lucra Mortgages Ltd Reviews 256

TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

I contacted Lucra last year September and I had the pleasure of dealing with Gary Banks who patiently answered all of my questions swiftly and efficiently. He understood my concerns as a buyer and lef... See more

Rated 5 out of 5 stars

Lucra mortgages were fantastic all the way through our house buying experiencing. Josh Keene was really helpful and made the stressful process as first time buyers much easier! He was always very quic... See more

Company replied

Rated 5 out of 5 stars

Had an amazing experience with Lurca Mortgages. Our adviser was incredibly informative and the process was ridiculously smooth. Everything was discussed with us in depth at times to suit us and they r... See more

Company replied

Rated 5 out of 5 stars

Was referred by a friend whose feedback was that they are really good. In reality, they are nothing but Amazing!!!! Spoke to a gentleman named Alex who knew what he was talking about, expert i mu... See more

Company details

  1. Mortgage Broker

Written by the company

We formed Lucra Mortgages with the intention of creating a customer focused brokerage offering high quality, fees free advice to our clients. With over 40 years combined experience in the mortgage industry, we are here to ensure that we use our vast knowledge to offer the best advice possible in all aspects of your mortgage journey.


Contact info

5.0

Excellent

TrustScore 5 out of 5

256 reviews

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Rated 5 out of 5 stars

Excellent

I contacted Lucra last year September and I had the pleasure of dealing with Gary Banks who patiently answered all of my questions swiftly and efficiently. He understood my concerns as a buyer and left no stone unturned. He was an absolute star and I highly recommend Lucra in particular Gary. Thank you so much

30 April 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, kept me up to date and things were dealt with really fast. I would highly recommend this company special thanks to Gary

26 March 2025
Unprompted review
Rated 5 out of 5 stars

Simply Awesome

Was referred by a friend whose feedback was that they are really good. In reality, they are nothing but Amazing!!!!
Spoke to a gentleman named Alex who knew what he was talking about, expert i must say in what he does and the guidance was like no other!
I've been in touch with other mortgage advisors but none were able to match the services of Lucra or should I say Alex. He was genuinely there to help, not once did he sound like he is pushy and just wants the sale done. Alex needs the acknowledgement and pay rise I'm my eyes!
I was also introduced to a financial advisor named Keana who again was genuine and super helpful and knowledgeable.

My experience with Lucra has been amazing. And I wouldn't flinch to refer them to anyone in need of securing a mortgage.

26 March 2025
Unprompted review
Rated 5 out of 5 stars

AS&CO Investments

Efficiency and always responsive and provide a good service all round. They have been our 'go-to' brokers for a number of years now and have always come through with the right deals.

20 March 2025
Unprompted review
Lucra Mortgages Ltd logo

Reply from Lucra Mortgages Ltd

We're delighted to hear about your positive experience with Lucra Mortgages over the years. Thank you for your feedback.

Rated 5 out of 5 stars

Stress free house buying

Had an amazing experience with Lurca Mortgages. Our adviser was incredibly informative and the process was ridiculously smooth. Everything was discussed with us in depth at times to suit us and they really listened to what we wanted. Nothing was pushed on us and it's really made the whole experience of buying a house stress free. I would highly recommend their services.

14 March 2025
Unprompted review
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Reply from Lucra Mortgages Ltd

We're glad to hear about your stress-free house buying experience with Lucra Mortgages. Thank you for recommending our services.

Rated 5 out of 5 stars

As first-time buyers

As first-time buyers, my husband and I were initially overwhelmed by the mortgage process, but choosing Lucra Mortgages made everything so much simpler. Their team was incredibly efficient, always quick to respond to our queries, and provided excellent advice throughout. Thanks to their professionalism and support, we felt confident every step of the way. We are extremely happy with their service and would highly recommend Lucra Mortgages to anyone looking for a smooth and stress-free experience

25 February 2025
Unprompted review
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Reply from Lucra Mortgages Ltd

We greatly appreciate your positive feedback and are thrilled to hear about your smooth experience with Lucra Mortgages. Thank you for recommending us!

Rated 5 out of 5 stars

I had a great experience with my…

I had a great experience with my mortgage protection cover. The advice and recommendation I received from Keana was excellent and she sought a brilliant mortgage protection cover for me . Thank you Janet

13 February 2025
Unprompted review
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Reply from Lucra Mortgages Ltd

We greatly appreciate your positive feedback and are thrilled to hear about your smooth experience with Lucra Mortgages. Thank you for recommending us!

Rated 5 out of 5 stars

They are awesome

I contacted them without a single clue where I need to start my mortgage journey. They are amazing. They helped me to understand what I need,find the best mortgage deal and support with getting the offer

10 February 2025
Unprompted review
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Reply from Lucra Mortgages Ltd

Your positive feedback is greatly appreciated. Thank you for sharing your experience with Lucra Mortgages.

Rated 5 out of 5 stars

Fantastic service!

Lucra mortgages were fantastic all the way through our house buying experiencing. Josh Keene was really helpful and made the stressful process as first time buyers much easier! He was always very quick to respond to any queries or questions we had. Isabella Mann was also very helpful and prompt to support us when we had an issue to resolve from the lender’s side. I’d definitely use them again and wouldn’t hesitate to recommend them!

3 February 2025
Unprompted review
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Reply from Lucra Mortgages Ltd

We are ecstatic to hear about your fantastic experience with Lucra Mortgages! Thank you for your kind words.

Rated 5 out of 5 stars

As a first-time buyer

As a first-time buyer, it was very stressful to buy and find a mortgage, but Tim and his team made it very easy for us. He took his time to find us the best mortgage and explain everything. Me and my husband can not thank him enough. Just to say Tim and Lucramortgage are the best. I will contact them for a remortgage and refer them 😊😊

9 January 2025
Unprompted review
Lucra Mortgages Ltd logo

Reply from Lucra Mortgages Ltd

Thank you so much for the lovely feedback! We really appreciate your feedback and the future referrals.

Rated 5 out of 5 stars

Gary was amazing

Gary was amazing, very helpful throughout the process. 100% will recommend to everyone

16 December 2024
Unprompted review
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Reply from Lucra Mortgages Ltd

So happy to hear how impressed you are with Gary, I am glad to hear we were able to help!

Rated 5 out of 5 stars

Extremely helpful and professional…

Extremely helpful and professional service! I recently used Lucra when buying my first home, and they talked me through everything, responded to any queries quickly, and supported every step of the way, including sorting out insurance. A big thank you to Alex. R. for advising turning around my mortgage application (and negotiation!) so quickly and to Keana for completing my insurance application so quickly to make sure I am all set up for my new home!

5 December 2024
Unprompted review
Lucra Mortgages Ltd logo

Reply from Lucra Mortgages Ltd

Thank you Sarah. Glad to hear Alex and Keana were super helpful.

Rated 5 out of 5 stars

Josh Keene @ Lucra Mortgages

We've just used Lucra Mortgages for our recent house purchase and I can't recommend them highly enough. We were assigned Josh Keene who has been a massive help throughout the process. Josh has made everything very simple & easy to understand, and was always quick to respond to any questions we had. Highly recommend!

28 November 2024
Unprompted review
Lucra Mortgages Ltd logo

Reply from Lucra Mortgages Ltd

So happy to hear how simple Josh made the mortgage process for you Tom. Thank you for your feedback.

Rated 5 out of 5 stars

Fantastic team at Lucra

Fantastic team at Lucra. They bent over backwards to help us achieve our mortgage. We presented them with a difficult case as a freelancer, other brokers couldn't solve but they took it to the top and helped us navigate though.

29 November 2024
Unprompted review
Lucra Mortgages Ltd logo

Reply from Lucra Mortgages Ltd

Thank you for your feedback Lisa. Glad to hear we were able to help!

Rated 5 out of 5 stars

Helpful and repsonsive

I was signposted to Luca Mortgages who do fee-free brokerage for NHS staff. I was allocated Alex Raistrick who has been fantastic throughout the process, very responsive and helpful at all times.

21 November 2024
Unprompted review
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Reply from Lucra Mortgages Ltd

So happy to hear we were able to help you Charley. Thank you for your feedback!

Rated 5 out of 5 stars

Josh is a life saver!

As a FTB we were completely overwhelmed with the process from the get go. Heard about Lucra through work and was allocated Josh Keene, I cannot begin to praise him. Listened to our concerns with patience and answered honestly in a timely manner! Couldn't have asked for a better advisor to help us in our purchase.

4 November 2024
Unprompted review
Lucra Mortgages Ltd logo

Reply from Lucra Mortgages Ltd

Thank you so much for your feedback on Josh and Lucra. We really appreciate your kind words.

Rated 5 out of 5 stars

Seamless!

Lucra were recommended to me recently and I have to say I’m impressed!

They were understanding of my situation and listened without judgement, offering impartial advice and guidance.

Any questions were answered promptly and simple to understand, helping me through the process of getting a mortgage in place.

When we spoke they were friendly and professiona.

3 October 2024
Unprompted review
Lucra Mortgages Ltd logo

Reply from Lucra Mortgages Ltd

Thank you so much for the feedback Adam!

Rated 5 out of 5 stars

Excellent communication and service

I got recommended Lucra Mortgages through my employer, and their service has been great. I worked with Josh Keene, who was extremely communicative and ensured I got all the information I required to make the best choice for me as well as remained available whenever I needed clarifications. Highly recommended!

1 October 2024
Unprompted review
Lucra Mortgages Ltd logo

Reply from Lucra Mortgages Ltd

Thank you so much for your lovely feedback regarding Josh!

Rated 5 out of 5 stars

Faultless service throughout!

I was recommended Lucra Mortgages through a friend initially. The same day Ben called me and introduced me to Gary! From start to finish, Gary and the Lucra team have been faultless throughout. They have ensured all my needs are met with valuable advice provided about the different options available to me. I will definitely return to Lucra without hesitation when dealing with anything mortgage related!

1 November 2024
Unprompted review
Lucra Mortgages Ltd logo

Reply from Lucra Mortgages Ltd

Thank you so much for the lovely feedback about Gary. We hope to speak to you again in the future.

Rated 5 out of 5 stars

The Lucra team is great

The Lucra team is great. Alex and Lottie are very efficient and minimise paperwork. I followed Ben from his previous bigger firm and he hasn’t let me down.

8 November 2024
Unprompted review
Lucra Mortgages Ltd logo

Reply from Lucra Mortgages Ltd

We really appreciate the feedback Kunaal. I am glad to hear Alex and Lottie were very efficient.

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