Lucky Fours Reviews 905

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, particularly the watches, for their aesthetic appeal, quality, and value. Many people appreciate the excellent customer service, highlighting the staff's helpfulness, quick response times, and professional approach in resolving issues. Consumers are also impressed with the prompt communication and the overall positive interaction with the company. However, some customers experienced issues with delivery, noting that shipping often took longer than expected. A few people also mentioned receiving products of lower quality than anticipated, or encountering problems with watch accessories like band adjustment tools. Additionally, a small number of reviewers reported unsatisfactory customer service experiences, including unresponsiveness or difficulties with refunds for defective items.

What people talk about most

Product

Users describe positive interactions with product, with many finding the watches incredible, beautiful, and... See more

Quality

People report positive experiences with quality. Many customers praise the craftsmanship, noting that the... See more

Customer service

Consumers find customer service to be positive. Many reviewers praise the prompt, helpful, and efficient... See more

Delivery service

Customers had ambiguous experiences with delivery service. Many reviewers received their purchases in a... See more

Response time

Reviewers highlight positive aspects of response time, consistently praising the promptness and efficiency of... See more

Based on these reviews

Rated 4 out of 5 stars

These watches are beautiful, my wife loves hers. The shipping took longer than expected, but it was during the holidays. Will be purchasing more in the future. Thanks!

Rated 4 out of 5 stars

Watches exactly as pictured. Shipping was a tad slow but considering delivery over the new year, not surprising. Have had several compliments on both watches

Rated 4 out of 5 stars

Requires good patience until the delivery besides this the watches are good quality they shine and are worth their prices. :)

Rated 4 out of 5 stars

The watches are very nice. I did Receive them later than expected. Also, the watch band adjuster tool broke on the first try, I haven’t been able to adjust them yet.


Company details

  1. Watch Store

Written by the company

The epitome of affordable luxury with our exquisite collection of watches. Perfectly blending style, quality, and value, our timepieces are designed to elevate everyday elegance.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

905 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 20% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I had Jeb throughout the whole process…

I had Jeb throughout the whole process of replacing a watch that had something wrong internally. Everything was handled very professionally, and with good intentions to insure the watch had a proper defect. I was checked up on twice a day, and I was able to prove the defect. Once I did that the new one was on its way.

19 April 2026
Unprompted review
Rated 5 out of 5 stars

Good value for a quality product

Good value for a quality product! There were a lot good looking watches to choose from but the "buy one get one" makes it easy to make a decision. Frankly, I like that deal better than 50% off because it gives you an excuse to get two!

19 April 2026
Unprompted review
Rated 5 out of 5 stars

Cancel Items

A really good comunication with Miss Rachel.
I need to cancel my items so I sent an email to lucky fours team and Miss Rachel everything done for me in about one day, I completely become refund to my account in five days. Great team, thank you very much.

15 April 2026
Unprompted review
Rated 5 out of 5 stars

I had a few hiccups but Damien and…

I had a few hiccups but Damien and Hazel reached out and we got it taken care of I even offered to help you guys with your USA orders through my business to be able to get your watches sent out faster and make this all a way better experience with shipping I'm hoping to partner otherwise hands down one of the best overseas companies I've ever had to work with and I work with a lot of them thanks Pete w

8 April 2026
Unprompted review
Rated 5 out of 5 stars

Very Quick in response and very Kind…

Very Quick in response and very Kind and Professional. Truly look forward to buying from this company in the next few days if this is any indication of the Customer Service i will recieve and wat h quality. Thank you again too

16 April 2026
Unprompted review
Rated 5 out of 5 stars

Had an issue

Had an issue, emailed the support emaila nd it was quicka nd easy to fix the issues. Great customer service.

17 April 2026
Unprompted review
Rated 5 out of 5 stars

Santos watches

I ordered 2 Santos watches and they look great. 1 of the watches had a slight defect but I contacted customer service and they fixed the problem right away. The watches have a nice weight to them so they definitely feel more expensive than they cost.

10 April 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look