Luckflora 

I bought a heated scarf off this company and it is not suitable for my husband who has had major surgery to rebuild his neck.
I have asked for a refund. My reply keep it and give it to a friend or use it myself.
I will never deal with this company again.

Took just over a month to get to me in the UK from the US - doesn't say that on site. Like others, scarf has arrived but no powerpack. I've fully charged it but won't switch on. Waiting for customer services to contact me, but I think I'm into a losing battle. Won't hold out hope.

Received 2 heated scarves and neither of them work. Customer service a joke!! Put them straight in the bin…DO NOT ORDER FROM THIS COMPANY.

Ordered heated scarf - £17 + - Scarf arrived but no power pack - Complained so they sent me a second scarf - No power pack. You can buy the scarf for £6. I think they stated "Not allowed to send power pack"

Do not use this company - Very poor

I recently ordered 2 heated scarves, and they sent me 3 pairs of gloves!! trying to explain this to they're customer services email was a joke! they obviously have no grasp of the English language, I told them they had sent the wrong goods and they keep replying "there is no issue with the quality of the item" I have now given up trying to resolve it, obviously I will never buy from them again

Scam company do not deliver I’ve ordered 2 items a heated scarf and magnetic chess nearly 4 weeks ago. No chance of seeing product.
Yet another example of Facebook advertising which is out to defraud you

Awful company received goods they are faulty do not heat up. Won’t exchange or refund AVOID at all costs!!! Two heated scarves that do not work! Customer service appalling no chance of getting money back just ridiculous emails about correct items sent

Absolute rubbish company, that does not answer emails with facts ... just recycled 'updates'
I have requested to cancel an order that 2 weeks after I placed and paid in full still has not left its destination place even though in stock on the day
Scammers, cheaters, never use this company!

This updates my recent review.
This company is clearly a scam. Its a fraud.
No power pack and charging cord.
The Chinese supplier just sends robotic emails denying it.

The scarf finally arrived but the power pack was missing. Great tracking information but the product is USELESS! You cannot even get on their website due to an “insecure connection”. Definitely avoid this company!

Key part missing then told that their Warehouse had checked before despatch and therefore by implication I was a liar. Avoid this offshore company

I ordered a heated scarf from Luckflora on 17th November for my Dad. It’s still in transit….18 days later! Basically it’s coming from the USA to UK - 18 days and counting. Will it be here for Christmas? It’s anyone’s guess. So this is getting 3 stars from me for rubbish delivery times. Obviously sent the cheapest possible route. I’d be happy to pay more for delivery if I’d known it would take weeks to arrive! Perhaps a note about delivery times when ordering outside of the USA would be handy? However, once it arrives, and assuming I’m happy with it, then I’ll review my review.

Morel of story - don’t buy anything now from Luckflora if you’re in the UK and want a Christmas present for someone. It won’t arrive in time. The only good thing so far is the tracking appears to be working. At least I know where it is - but it’s not with me.

Quality isn't bad. Super cute and perfect for "floating" witch hats