Luca Faloni Reviews 1,104

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 234 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, highlighting the excellent fabrics, craftsmanship, and timeless designs. Many people appreciate the attention to detail, from the product itself to the impressive and personalized packaging, which often includes thoughtful touches like Italian sweets. Reviewers frequently commend the excellent service and the helpful, professional staff who are knowledgeable and attentive without being pushy. The delivery service is also consistently highlighted as fast and efficient, with many customers receiving their orders quickly, even internationally. However, some customers also noted inconsistencies in product quality, particularly with certain items like cashmere sweaters, and experienced issues with durability after washing or dry cleaning. There were also mentions of problems with quality control, leading to defective items, and some dissatisfaction with the return and replacement process. A few other people also felt that the delivery method was inconvenient, requiring multiple calls to locate their packages.

What people talk about most

Product

Customers consistently note positive experiences with product quality, praising the use of high-quality... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the first-class quality, exceptional... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers highlighting fast dispatch and quick... See more

Service

Reviewers highlight positive aspects of service, consistently praising its excellence, efficiency, and... See more

Staff

People report positive experiences with staff, consistently describing them as friendly, helpful, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Luca Faloni is a top notch company with excellent, high quality Italian made clothing and accessories. When a light weight cashmere sweater didn’t fit as I had hoped, I received easy guidance with UPS... See more

Rated 5 out of 5 stars

The stores are spacious and beautifully laid out. The staff are very friendly but not overbearing. I can shop in peace and they provide advice when needed. They inspire trust and I know I'm getting gr... See more

Rated 5 out of 5 stars

Incredible quality, from the fabric, design and production. The shirts are easily adapted at a taylor which I always do get that perfect fit around the waist and arms. The colors are vibrant and beaut... See more

Rated 5 out of 5 stars

Luca Faloni has been many a time my favorite choice: I appreciate the kind of high level standards in every field: made in Italy from the finest. I love my last purchase, the "City Jacket", a piece o... See more


Company details

  1. Fashion Designer
  2. Men's Clothing Store

Written by the company

Discover Luca Faloni menswear collection, crafted in Italy with the finest materials and a modern fit. Linen Shirts, Linen Trousers, Cotton Piqué. Free Worldwide Shipping & Returns.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 66% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

This is an excellent brand

This is an excellent brand. Superb quality at reasonable prices. The online service is efficient and the instore experience during my visit to Paris was outstanding. I recommend their products.

9 November 2025
Unprompted review
Rated 5 out of 5 stars

In November I bought the third pair of…

In November I bought the third pair of pants at LF, in this case a pair of jeans with cashmere in light grey. The delivery came very quickly. The quality of the pants and especially their fit are excellent. In my opinion, the quality corresponds to the price. I recommend the company with full conviction.

17 November 2025
Unprompted review
Rated 3 out of 5 stars

Nice overall but quality is a hit or…

Nice overall but quality is a hit or miss…
Cashmere sweater that one will pill heavily and other will not… I would avoid their cashmere sweater regardless of the “100% A-grade two-ply cashmere”

Have a some pants that were also inconsistent but they were replaced…

Anyways seems like a good brand but quality control needs to be better

1 December 2025
Unprompted review
Rated 5 out of 5 stars

Ciao Tutti

Ciao Tutti, Alora !

I´ve shopped twice on L.F´s homesite. Last, i bought
a quite cool, Cashmere 2 ply, knitted polo. The Cashmere polo Sweater is so cool and soft. I cant wait to twist it in my little fashion world.
The package was so interesting with many things inside, including a Cashmere brush and private wishes from L.F.

Thank you so much for your love to your Customers

Buon Natale from Dinamarca

1 December 2025
Unprompted review
Rated 5 out of 5 stars

Great Quality, and Service

Love this brand, I wish there was a store closer to where I live. The level of quality for price is extremely well honored. Customer service is also always well executed.

27 November 2025
Unprompted review
Rated 5 out of 5 stars

True Italian Quality & Styling

Quality has a feeling and I get it from Luca Faloni. There’s something about the fit, quality, and styling that Luca Faloni delivers. It’s obvious to me that Luca Faloni respects their customers as much as their own company. I have the feeling that if Luca Faloni doesn’t have it, I don’t need it.

14 November 2025
Unprompted review
Rated 5 out of 5 stars

As you would expect from Luca Faloni…

As you would expect from Luca Faloni the merchandise is top of the range quality, of course, pricey, but the bearing in mind the superb quality and those 'extras' which all discerning shoppers value, the prices work out to be very reasonable. The staff have that 'Italianate' style, of being discreet without being overbearing and provide confidence with their knowledgeable comments on the item which is always welcome. This high standard of customer service added to a very pleasant experience.

6 November 2025
Unprompted review

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