Luca Faloni is a top notch company with excellent, high quality Italian made clothing and accessories. When a light weight cashmere sweater didn’t fit as I had hoped, I received easy guidance with UPS... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Discover Luca Faloni menswear collection, crafted in Italy with the finest materials and a modern fit. Linen Shirts, Linen Trousers, Cotton Piqué. Free Worldwide Shipping & Returns.
Contact info
Replied to 69% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Amazing
Amazing! The best clothes ever. Just as good as Loro Piana. Literally the best clothes. Only issue? They use ups for delivery, I don’t like ups cause of the fees, I’d prefer FedEx. Other than that Luca faloni is perfect.
Absolutely great offer
Absolutely great offer, undeniable quality of material and courteous staff. Highly recommended.
Amazing products and service
I have been thinking about using Luca Faloni for some time and with our son’s upcoming wedding decided to try your service.
The entire experience was amazing. Ordering online was very easy and the delivery tracking was great.
It was impressive that I ordered my shirts on Tuesday morning and they arrived today at 3:30pm. Three days from start to finish!
What made it even more incredible was I live in Australia, I can’t even get locally sourced deliveries that fast!
Then there was the packaging. Truly a work of art. Italian design and elegance with a touch of uniqueness. Even the nice touch of adding Italian sweets!
Finally, the shirts themselves. My wife and myself could not believe the quality and craftsmanship. Totally exceeded my expectations which were already set very high.
I have bought clothes from the very best Italian designers over the years and Luca Faloni is as good if not better.
I cannot thank you enough for the shirts, the packaging, the outstanding service and the whole experience. Truly amazing!
I will definitely be ordering more and recommending you to others.
Kind regards,
Peter R
I think the pricing is just too high
I think the pricing is just too high. I ordered from Quince and Brunello Cucinelli (comparison points of less expensive / more expensive). The Brunello Cucinelli is definitely higher quality but the Quince (which is far less expensive) is of equal quality to Luca.
Additionally, your rewards program is absolutely terrible. It is so disappointing that I have spent almost $10,000 and have nothing to show for it. How about - "Hey Nitin, he's a free silk cashmere hoodies for you because you've been such a loyal customer".
smooth transportation and top quality
smooth transportation, and absolute top quality. Very very happy!!
Although ordered wrongly
Although ordered wrongly, I not only received a positive answer; the product exchange went professionally
Buying products from Luca Faloni is…
Buying products from Luca Faloni is really fast, their website is easy to use and the products are really good
The attention to detail was very…
The attention to detail was very impressive. Especially the packaging. The handwritten holidays card, the magazine, some sweets from Italy.... no one does this and it makes the biggest difference. This has become my favourite brand to shop with now. Will look for excuses to order from you guys again. Thank you
Great service from the lady who served…
Great service from the lady who served us and a great product , we were guided for the size
Very pleased
You won’t want to take it off
The quality of the garment and the transaction were both exemplary. The recommended size surprised me as I thought I was a size larger, however I trusted it. I had high expectations as I had been looking forward to this piece for months (I don’t like impulse purchases). In a few days I received my package, and with great anticipation I opened it. It exceeded my expectations, and fit like a warm hug on a cold day. Great material and craftsmanship. I would recommend this as a wonderful gift for yourself.
Wedding/honeymoon shopping
Quick shipping, high quality products, easy returns. What else can you ask for
excellent quality
excellent quality! service impeccable, delivery very fast
Best classic brand for men's fashion
The stores are spacious and beautifully laid out. The staff are very friendly but not overbearing. I can shop in peace and they provide advice when needed. They inspire trust and I know I'm getting great quality products. Luca Faloni is the next gen affordable luxury experience, well done team!
Great Shop Clothes Amazing Staff ! Know there product!!
Staff are great this is my 3rd Time to this Store. Then staff are helpful professional. They are very welcoming and remember me! My husband loves clothes especially Luca Faloni . Always a great experience! I will be back soon.
My favorite fashion brand
Luca Faloni has been many a time my favorite choice: I appreciate the kind of high level standards in every field: made in Italy from the finest. I love my last purchase, the "City Jacket", a piece of perfectionism. European and responsible production.
I get compliments
Beautiful, top quality products. I often receive compliments when I wear the jacket. Memorable customer service. Thoughtful, personalized packaging.
Fabulous product but the experience was…
Fabulous product but the experience was destroyed by the means of delivery. The item was despatched not via the postal system but by a private delivery network.
I needed several calls to locate and finally get delivery.
The joy of the of the purchase was erased by the clumsy delivery.
I will still buy Luca Faloni in the future but only from physical stores.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








