LPI LoansReviews 

2,029
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 71 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, positive attitudes, and professional demeanor, making interactions pleasant and productive. Many people highlight the exceptional customer service, noting that employees are knowledgeable, attentive, and go above and beyond to assist with needs. The service is frequently described as quick, easy, and hassle-free, with many appreciating the smooth process even for those with less than perfect credit. Reviewers often mention that the company understands individual circumstances and provides support when other options are unavailable. However, some people also felt that they were being rushed during their interactions.

What people talk about most

Staff

Customers had positive experiences with staff, consistently praising their helpfulness, professionalism, and... See more

Service

Consumers find service to be positive, consistently reporting fast, dependable, and efficient experiences.... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the helpfulness and... See more

User experience

Clients share positive opinions on user experience, highlighting the convenience and ease of the process.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've always had a positive experience with LPI loans. I am appreciative that I was able to get additional money just when I needed it most. Service is quick and easy, and hassle free. Everyone had a p... See more

Company replied

Rated 5 out of 5 stars

Amazing and attentive help. I needed emergency funding and manager Joan arranged it the next day. Also Emily and Michaela were super helpful. LPI is the only place in my opinion to obtain a personal l... See more

Company replied

Rated 5 out of 5 stars

Tira is the best! She is so good at what she does! She made the experience so easy to understand and she was a delight to work with. Since getting the loan I’ve called her to discuss my loan payment t... See more

Company replied

Rated 5 out of 5 stars

Exceptional customer care. Very friendly, informative and helpful. I got my loan easily and was informed on the decision quickly. Thank you,... See more

Company replied


Company details

  1. Non-Bank Financial Service
  2. Financial Consultant

Written by the company

In 1973, our doors opened — and more than 50 years later, we still stay true to our mission: helping people with less-than-perfect credit. Banks and credit unions are not the right fit for everyone. That’s where LPI Loans steps in. For over half a century, we’ve worked to provide personal, local lending options for customers throughout Iowa and South Dakota. At LPI Loans, our employees genuinely make every effort to build a personal relationship with each customer. We want to get to know your needs, your situation, and your goals. Every individual is different, and we work hard to review the full picture and help you understand what loan options may be available. Not every loan request can be approved. But if we can’t get you to “yes” the first time, we’ll do our best to guide you, explain what may need to change, and help you understand possible next steps for the future. No credit score used — we review your credit history, but never your score. LPI Loans does not approve or deny an application based on a number. We also report to the credit bureaus, so on-time payments may help you build or re-establish credit. We care about what you’ve been through, what you’re going through, and where you want to go from here. Check us out at www.lpiloans.com — applying online is easy! Want to meet us in person? Use our online Locations tab to find one of our five Iowa branches or our Sioux Falls, South Dakota office. Please keep in mind that we’re only able to serve customers located within 75 miles of one of our branches. At LPI Loans, we help you get to YES!


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.9

All reviews

(2,029)

65 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My experience was great

My experience was great. It doesn't take that long to get paper and an answer for the loan.

12 December 2025
LPI Loans logo

Reply from LPI Loans

Thank you so much for sharing your great experience, Diana! We appreciate your sweet review and 5 stars!

Rated 5 out of 5 stars

GREAT LADIES with a sense of humor

Understandable simplified good customer service thorough done in timely manner

10 December 2025
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Reply from LPI Loans

We're so happy you had a good and fun experience with our SF location! We look forward to working with you!

Rated 5 out of 5 stars

Always a great experience and easy to…

Always a great experience and easy to keep in touch with whether its through phone call or email.
Definitely recommend them.

2 January 2026
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Reply from LPI Loans

We thank you for sharing your experience and we appreciate your recommendations!

Rated 5 out of 5 stars

The ladies in the office are amazing

The ladies in the office are amazing. We have not had a negative experience with servicing our loans.

6 January 2026
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Reply from LPI Loans

We're so happy that all of your experiences have been a positive one! Thank you for the kind words and 5 stars! We appreciate your business!

Rated 5 out of 5 stars

Pleasant to deal with

Pleasant to deal with. I had a great experience and have had no issues with the servicing of my loan.

1 October 2025
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Reply from LPI Loans

We're so happy you had a great experience and we look forward to working with you! Thank you for the feedback!

Rated 5 out of 5 stars

The relationship with the people in the…business was always so kind!

The relationship with the people in the business was fantastic and how I remember! Every phone call was so meaningful!! I have talked to my friends about my experience!

26 October 2025
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Reply from LPI Loans

We love this review, Kim! Thank you for taking the time to share your meaningful experience with us and your friends! We appreciate your kind words and your business!

Rated 5 out of 5 stars

I love using LPI loans because it’s…

I love using LPI loans because it’s very simple, straightforward, and easy process. I have been using them now for a few years. Payments are easy and I was able to increase my loan amount when I needed it. Thank you so much.

12 December 2025
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Reply from LPI Loans

We're so happy to hear that you had such a smooth transaction with us, Bradley! We appreciate your return business and thank you for sharing this feedback!

Rated 5 out of 5 stars

Samantha is the star of the company to…

Samantha is the star of the company to me. She met my needs and did what she could in her power, and went above and beyond with customer Service

1 August 2025
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Reply from LPI Loans

We love the sweet review, Stevlana! Samantha is a huge star to us, too, and we can't wait to share this with her! We appreciate you!

Rated 4 out of 5 stars

LPI Loan company is a great place to…

LPI Loan company is a great place to get a loan Rachelle & Kylie & Amy are Three amazing people who have great customer service and are very thorough when they explain there policy and how the payments are broken down keep up the good work ladies stop by and see them for your loan needs

6 October 2025
LPI Loans logo

Reply from LPI Loans

Love the sweet review, Paige! We appreciate your kind words and taking the time to share!

Rated 5 out of 5 stars

Exceptional!

Exceptional customer care. Very friendly, informative and helpful. I got my loan easily and was informed on the decision quickly.
Thank you,
LPI Loans.

12 September 2025
LPI Loans logo

Reply from LPI Loans

Lovely review! Thank you so much for the kind words, Georgia! We appreciate you!

Rated 5 out of 5 stars

Thank you for being quick &…

Thank you for being quick & professional! The process was smooth & they were able to answer any questions I had!

8 October 2025
LPI Loans logo

Reply from LPI Loans

We're so happy you had a great experience, Ciara! Thank you for taking the time to share it! We appreciate your business!

Rated 5 out of 5 stars

Always amazing when I go there

Always amazing when I go there. They are wonderful ladies and very professional.

17 September 2025
LPI Loans logo

Reply from LPI Loans

We're so glad you continue to have great experiences, Dee! Thank you for the amazing review and thank you for choosing us!

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