LPI LoansReviews 

2,029
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 71 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, positive attitudes, and professional demeanor, making interactions pleasant and productive. Many people highlight the exceptional customer service, noting that employees are knowledgeable, attentive, and go above and beyond to assist with needs. The service is frequently described as quick, easy, and hassle-free, with many appreciating the smooth process even for those with less than perfect credit. Reviewers often mention that the company understands individual circumstances and provides support when other options are unavailable. However, some people also felt that they were being rushed during their interactions.

What people talk about most

Staff

Customers had positive experiences with staff, consistently praising their helpfulness, professionalism, and... See more

Service

Consumers find service to be positive, consistently reporting fast, dependable, and efficient experiences.... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the helpfulness and... See more

User experience

Clients share positive opinions on user experience, highlighting the convenience and ease of the process.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've always had a positive experience with LPI loans. I am appreciative that I was able to get additional money just when I needed it most. Service is quick and easy, and hassle free. Everyone had a p... See more

Company replied

Rated 5 out of 5 stars

Amazing and attentive help. I needed emergency funding and manager Joan arranged it the next day. Also Emily and Michaela were super helpful. LPI is the only place in my opinion to obtain a personal l... See more

Company replied

Rated 5 out of 5 stars

Tira is the best! She is so good at what she does! She made the experience so easy to understand and she was a delight to work with. Since getting the loan I’ve called her to discuss my loan payment t... See more

Company replied

Rated 5 out of 5 stars

Exceptional customer care. Very friendly, informative and helpful. I got my loan easily and was informed on the decision quickly. Thank you,... See more

Company replied


Company details

  1. Non-Bank Financial Service
  2. Financial Consultant

Written by the company

In 1973, our doors opened — and more than 50 years later, we still stay true to our mission: helping people with less-than-perfect credit. Banks and credit unions are not the right fit for everyone. That’s where LPI Loans steps in. For over half a century, we’ve worked to provide personal, local lending options for customers throughout Iowa and South Dakota. At LPI Loans, our employees genuinely make every effort to build a personal relationship with each customer. We want to get to know your needs, your situation, and your goals. Every individual is different, and we work hard to review the full picture and help you understand what loan options may be available. Not every loan request can be approved. But if we can’t get you to “yes” the first time, we’ll do our best to guide you, explain what may need to change, and help you understand possible next steps for the future. No credit score used — we review your credit history, but never your score. LPI Loans does not approve or deny an application based on a number. We also report to the credit bureaus, so on-time payments may help you build or re-establish credit. We care about what you’ve been through, what you’re going through, and where you want to go from here. Check us out at www.lpiloans.com — applying online is easy! Want to meet us in person? Use our online Locations tab to find one of our five Iowa branches or our Sioux Falls, South Dakota office. Please keep in mind that we’re only able to serve customers located within 75 miles of one of our branches. At LPI Loans, we help you get to YES!


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

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4.9

All reviews

(2,029)

65 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast and friendly

Fast and friendly, quick and easy. I got my loan same day even with less that perfect credit. Reporting every month i watched my credit score climb. Five stars!! Office staff was knowledgeable and right on task!

31 July 2025
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Reply from LPI Loans

Hi, Sandra! We love hearing about your great experience as well as your credit score climbing! Thank you for the wonderful review and thank you for your business!

Rated 5 out of 5 stars

I've always had a positive experience…

I've always had a positive experience with LPI loans. I am appreciative that I was able to get additional money just when I needed it most. Service is quick and easy, and hassle free. Everyone had a positive attitude, nice and friendly.

18 July 2025
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Reply from LPI Loans

We love this review, Teena! We're grateful that you continue to have positive experiences and we are so happy you choose us in your time of need! Thank you for your business!

Rated 5 out of 5 stars

Loan

Friendly and very polite

25 July 2025
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Reply from LPI Loans

Lovely review, Shaun! Thank you for taking the time to give feedback. We appreciate you!

Rated 5 out of 5 stars

The ladies at this branch are amazing

The ladies at this branch are amazing! Quick&easy process. Trustworthy team.

15 July 2025
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Reply from LPI Loans

We're so happy to hear about your amazing experience with our Des Moines ladies, John! Thank you for the lovely review-can't wait to share with them!

Rated 5 out of 5 stars

Fast fun friendly

Kathy just makes everything so easy

12 June 2025
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Reply from LPI Loans

Hi, Desiree! Thank you for the sweet words! We're so happy Kathy makes the process fun & friendly! We appreciate your business!

Rated 5 out of 5 stars

Tira is the best!

Tira is the best! She is so good at what she does! She made the experience so easy to understand and she was a delight to work with. Since getting the loan I’ve called her to discuss my loan payment to best affect my credit and other questions about my credit in general. She’s so knowledgeable and easy to work with.

30 May 2025
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Reply from LPI Loans

We are so glad that Tira provided you with such an amazing experience and made things so easy for you, Lindsay! We love this review and can't wait to share it with her! Thank you for taking the time to give your feedback!

Rated 5 out of 5 stars

The workers are Wonderful

The workers are Wonderful, and they respond extremely fast.

27 June 2025
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Reply from LPI Loans

Thank you so much for the amazing review! We're so glad you had a wonderful experience! Thank you for your business!

Rated 5 out of 5 stars

My experience was great

My experience was great, returning customer and everything for new loan didn’t take long at all. Staff was super helpful and very knowledgeable

22 May 2025
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Reply from LPI Loans

Love to hear about your smooth & helpful experience, Ismael! Thank you for the kind words and thank you for choosing us!

Rated 5 out of 5 stars

Excellent service

Great customer service, quick loan processing time, have been using them for years, they definitely have been there when I needed them and I’m thankful.

17 December 2024
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Reply from LPI Loans

We're thankful for you, too! We appreciate the awesome recognition you give us and are grateful for your loyal business!

Rated 5 out of 5 stars

Nice

Nice, lots of great customer service!

16 June 2025
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Reply from LPI Loans

We pride ourselves on our customer service! Thank you for the shout out, Dirk! We appreciate you!

Rated 5 out of 5 stars

I was a great experience Robin was very…

I was a great experience Robin was very helpful and friendly.

30 May 2025
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Reply from LPI Loans

Love the review, Delvi! We're so happy Robin provided you with such a great experience. We look forward to working with you!

Rated 5 out of 5 stars

Professional

Great Service

9 May 2025
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Reply from LPI Loans

Thank you for the 5 stars and kind words, Lesa! We appreciate the feedback and look forward to working with you!

Rated 5 out of 5 stars

Always friendly

Staff is always friendly here. No judgement they understand sometimes life just happens.

8 April 2025
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Reply from LPI Loans

We're so happy the Sioux Falls office has made you feel so welcome, Kalynn! Thank you for taking the time to share - we appreciate your business!

Rated 5 out of 5 stars

I have dealt with them for years

I have dealt with them for years. They are always thorough and nice. I have always paid off my loans with them and easy payment plans

2 May 2025
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Reply from LPI Loans

Love this review, Jill! Thank you for the kind words and 5 stars! We appreciate your business and thank you for returning to us each time!

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