LPI LoansReviews 

2,029
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 71 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, positive attitudes, and professional demeanor, making interactions pleasant and productive. Many people highlight the exceptional customer service, noting that employees are knowledgeable, attentive, and go above and beyond to assist with needs. The service is frequently described as quick, easy, and hassle-free, with many appreciating the smooth process even for those with less than perfect credit. Reviewers often mention that the company understands individual circumstances and provides support when other options are unavailable. However, some people also felt that they were being rushed during their interactions.

What people talk about most

Staff

Customers had positive experiences with staff, consistently praising their helpfulness, professionalism, and... See more

Service

Consumers find service to be positive, consistently reporting fast, dependable, and efficient experiences.... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the helpfulness and... See more

User experience

Clients share positive opinions on user experience, highlighting the convenience and ease of the process.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've always had a positive experience with LPI loans. I am appreciative that I was able to get additional money just when I needed it most. Service is quick and easy, and hassle free. Everyone had a p... See more

Company replied

Rated 5 out of 5 stars

Amazing and attentive help. I needed emergency funding and manager Joan arranged it the next day. Also Emily and Michaela were super helpful. LPI is the only place in my opinion to obtain a personal l... See more

Company replied

Rated 5 out of 5 stars

Tira is the best! She is so good at what she does! She made the experience so easy to understand and she was a delight to work with. Since getting the loan I’ve called her to discuss my loan payment t... See more

Company replied

Rated 5 out of 5 stars

Exceptional customer care. Very friendly, informative and helpful. I got my loan easily and was informed on the decision quickly. Thank you,... See more

Company replied


Company details

  1. Non-Bank Financial Service
  2. Financial Consultant

Written by the company

In 1973, our doors opened — and more than 50 years later, we still stay true to our mission: helping people with less-than-perfect credit. Banks and credit unions are not the right fit for everyone. That’s where LPI Loans steps in. For over half a century, we’ve worked to provide personal, local lending options for customers throughout Iowa and South Dakota. At LPI Loans, our employees genuinely make every effort to build a personal relationship with each customer. We want to get to know your needs, your situation, and your goals. Every individual is different, and we work hard to review the full picture and help you understand what loan options may be available. Not every loan request can be approved. But if we can’t get you to “yes” the first time, we’ll do our best to guide you, explain what may need to change, and help you understand possible next steps for the future. No credit score used — we review your credit history, but never your score. LPI Loans does not approve or deny an application based on a number. We also report to the credit bureaus, so on-time payments may help you build or re-establish credit. We care about what you’ve been through, what you’re going through, and where you want to go from here. Check us out at www.lpiloans.com — applying online is easy! Want to meet us in person? Use our online Locations tab to find one of our five Iowa branches or our Sioux Falls, South Dakota office. Please keep in mind that we’re only able to serve customers located within 75 miles of one of our branches. At LPI Loans, we help you get to YES!


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

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4.9

All reviews

(2,029)

65 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Jennifer is a very beautiful person, was very blessed to have her as a loan agent

Jennifer is a very beautiful person, she helped me redo my loan to get my son, n I truck fixed, so him n I would have transportation to and from school, n drs, stores, she’s so amazing...

10 April 2026
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Reply from LPI Loans

We're so happy to hear about your amazing experience, Amy! We think she's a beautiful person, too! We're so glad she could be there for you in your time of need!

Rated 5 out of 5 stars

Amazing and attentive help

Amazing and attentive help. I needed emergency funding and manager Joan arranged it the next day. Also Emily and Michaela were super helpful. LPI is the only place in my opinion to obtain a personal loan. Thank you so very much!

13 April 2026
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Reply from LPI Loans

We're so happy we could assist in your time of need! Thank you for sharing your experience - we appreciate all of your kind words about our Sioux Falls team!

Rated 5 out of 5 stars

They are always nice ..they not…

They are always nice ..they not rude...what ever you ask them they have answers

6 March 2026
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Reply from LPI Loans

We're so happy you've experienced our kind customer service, Snjezana! We thank you for sharing!

Rated 5 out of 5 stars

My experience with LPI loans has been…

My experience with LPI loans has been amazing they work with you so greatly and I appreciate them continually to help when in dire need. I would recommend them to anyone!

2 June 2026
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Reply from LPI Loans

We're so grateful to hear about your amazing experiences with our Sioux Falls team, Natalie! We appreciate the sweet review and recommendations!

Rated 5 out of 5 stars

The ladies in office have been great

The ladies in office have been great. The loan is always smooth and easy to make payments, Thanks

22 April 2026
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Reply from LPI Loans

We're so glad to hear about the smooth and easy process our SF team has provided! We appreciate your business, David!

Rated 5 out of 5 stars

Great customer service and very…

Great customer service and very convenient! I definitely recommend IPL loans if your in need for cash loan!

11 March 2026
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Reply from LPI Loans

Thank you for the awesome words and recommendation, Mandy! We appreciate you!

Rated 5 out of 5 stars

LPI is a great place to get a loan

LPI is a great place to get a loan. Friendly staff and fast. I always go to LPI if im behind on bills or have an emergency.

20 March 2026
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Reply from LPI Loans

We're so happy you continue to trust in us, Caleb! Thank you for the awesome review and 5 stars!

Rated 5 out of 5 stars

Well Pleased

The first day I walked into the Sioux Falls office to apply for a loan, the staff there were excellent. When I left that day I had my loan check in hand. I've since been refinanced 2 other times. As long as a person is able to repay that loan on a monthly basis, the customer service there is OUTSTANDING! I would recommend anyone needing a short term loan with low interest rates to apply there.

10 April 2025
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Reply from LPI Loans

Thank you so much for the lovely review, Carnell! We appreciate your return business and kind words about our Sioux Falls team!

Rated 3 out of 5 stars

Great place for a loan

I have had many loans over the past 20 years with LPI. They understand that sometimes people just need a little help. The process is easy. All the staff are helpful and professional.

27 November 2025
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Reply from LPI Loans

Hi, Laura! Thank you so much for your kind words—we truly appreciate your loyalty over the years! It means a lot to hear that our team has been helpful and the process has been easy!

If there’s anything we could have done to make your experience a full 5-star one, we’d love to hear your thoughts. We’re always looking for ways to improve!

Rated 5 out of 5 stars

Very friendly!

Very friendly!! Welcoming! The process was smooth!

10 February 2026
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Reply from LPI Loans

We love to hear about your smooth experience, Michelle! Thank you so much for the sweet words! We look forward to working with you!

Rated 5 out of 5 stars

Employees were very helpful and worked…

Employees were very helpful and worked hard getting my loan through. I am very grateful for all the help they gave me

26 February 2026
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Reply from LPI Loans

We're so happy we could work with you on this, Jeff! Thank you for the sweet review and 5 stars! We appreciate you!

Rated 5 out of 5 stars

Very friendly

Very friendly . Also very quick and efficient at what they do. Always been happy with the service. Good people.

20 February 2026
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Reply from LPI Loans

We're so glad you continue to have great experiences, Patricia! Thank you for the awesome review!

Rated 5 out of 5 stars

Five stars all the time

Five stars all the time. They treat you like a person all the way. Caring and professional.

27 February 2026
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Reply from LPI Loans

Awesome review, Matthew! We're so happy you feel this way and we thank you for sharing it! We appreciate you!

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