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Lowratecarfinance Reviews 

258
•
TrustScore 5 out of 5

4.9

Car Finance and Loan Company
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Review summary

Created with AI, based on recent reviews

Considering 142 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, friendliness, and knowledge, making the finance process clear and easy. Many highlighted the excellent customer service and communication, noting the team was supportive, responsive, and efficient. The service is often described as straightforward and quick, simplifying a process customers expected to be time-consuming. Reviewers frequently appreciate the fast response times and smooth user experience, often securing great deals with ease. People felt well-supported throughout, with the company ensuring a stress-free experience and leading many to highly recommend their services.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, professionalism,... See more

Service

Clients share positive opinions on service, with many reviewers highlighting the excellent, quick, friendly,... See more

Customer service

Customers had positive experiences with customer service, often highlighting helpful, friendly, and patient... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing the process as smooth,... See more

Response time

Users describe positive interactions with response times, highlighting quick and efficient service. Customers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Smooth process from start to finish, really helpful staff, particularly Jordan & will who I dealt with whilst arranging my finance. Talked me through all the different options & made sure it was right... See more

Rated 5 out of 5 stars

That I can speak to a human, who has the patience to explain if I don't understand something. It's a big thing these days, taking out finance, borrowing money when times are hard so need everythin... See more

Rated 5 out of 5 stars

I dealt with a person called Dan from LRCF and he made everything very easy and straight forward, coming from someone who hasn’t had to apply for finance before and being completely new to it all, he... See more

Company replied

Rated 5 out of 5 stars

Trust me I have always have fear for long paper work and processing time but Lowratecarfinance has totally convinced me with their excellent service. They have proven to be the best . Great customer a... See more

Company replied

Company details

  1. Car Finance and Loan Company

Written by the company

Low Rate Car Finance is a vehicle finance broker specialising in comparing the best finance deals so you don't have to.

Contact info

4.9

Excellent

TrustScore 5 out of 5

258 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.9

All reviews

(258)

142 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Superb Customer Service Experience

My customer service experience with Will was superb. He was patient, diligent and respectful all through the process. He was persistent and transparent and giving me assurances, protecting my interest and tried to help look for the best deal options for me.

10 April 2026
Unprompted review
Lowratecarfinance logo

Reply from Lowratecarfinance

Thanks for the review, we're really glad that your experience with 5*

Rated 5 out of 5 stars

Sam was brilliant

Sam was brilliant, helpful and made the process very easy, talking me through pricesses i was struggling with. Nice guys and efficient company

25 March 2026
Lowratecarfinance logo

Reply from Lowratecarfinance

Thanks for the review, we're really glad that your experience with 5*

Rated 5 out of 5 stars

So easy to purchase a vehicle from…

So easy to purchase a vehicle from these guys. Quick simple and so helpful.
Nice clean motor and great price.
Definitely buy from this company again.

1 April 2026
Unprompted review
Lowratecarfinance logo

Reply from Lowratecarfinance

Thanks for the review, we're really glad that your experience with 5*

Rated 5 out of 5 stars

Offering better and delivering....

Being offered to search to find the best finance results and believing they can do much better than the results that came and offering so much and delivering a tremendous service and deal. Dan made a possible good day into an amazingly great day.

4 April 2026
Unprompted review
Lowratecarfinance logo

Reply from Lowratecarfinance

Thanks for the review, we're really glad that your experience with 5*

Rated 5 out of 5 stars

A1 service

A1 service , very helpful. Highly recommended. Amazing car very happy customer

28 March 2026
Unprompted review
Lowratecarfinance logo

Reply from Lowratecarfinance

Thanks for the review, we're really glad that your experience with 5*

Rated 5 out of 5 stars

Brilliant services

Fast and efficient responses, very good information provided and very clear instructions, to move you forward with your requirements

25 March 2026
Lowratecarfinance logo

Reply from Lowratecarfinance

Thanks for the review, we're really glad that your experience with 5*

Rated 5 out of 5 stars

Got the job done

Got the job done, clear communication, helped where needed. Got the job done quick and efficiently

24 March 2026
Lowratecarfinance logo

Reply from Lowratecarfinance

Thanks for the review, we're really glad that your experience with 5*

Rated 5 out of 5 stars

Trustworthy

Honest
Helpfully
Reliable

19 March 2026
Lowratecarfinance logo

Reply from Lowratecarfinance

Thanks for the review, we're really glad that your experience with 5*

Rated 5 out of 5 stars

Quick and stress free process.

Helpful, efficient, timely communications. The whole process was smooth and stress free. Thank you!

18 March 2026
Unprompted review
Lowratecarfinance logo

Reply from Lowratecarfinance

Thanks for your review Shelley!

Rated 4 out of 5 stars

Good communication between myself and…

Good communication between myself and the organization:)

9 March 2026
Lowratecarfinance logo

Reply from Lowratecarfinance

Thanks for your review. We'd like to understand how we could improve our service to make the 4* review a 5!

Would you be able to email us please letting us know how we can do better?

Thank you

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