Lowratecarfinance Reviews 

263
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 146 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally helpful and friendly staff members who guide them patiently, making the entire car finance process smooth, straightforward, and very easy to understand from start to finish. People also highlight the remarkably fast response times and quick turnaround, noting that loan applications are handled with incredible efficiency. Some reviewers were satisfied with the simple online forms and digital application process that kept them fully involved. Consumers additionally appreciated the clear, transparent communication and regular progress updates provided by the team throughout their entire purchasing journey.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting that team members are friendly, knowledgeable,... See more

Service

Consumers find service to be exceptionally positive, praising the quick communication and helpful staff from... See more

Customer service

Clients share positive opinions on customer service, highlighting straightforward, quick, and hassle-free... See more

User experience

Reviewers highlight positive aspects of user_experience, describing the process as remarkably smooth, quick,... See more

Response time

Customers had positive experiences with response time, highlighting a very quick and efficient service from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

That I can speak to a human, who has the patience to explain if I don't understand something. It's a big thing these days, taking out finance, borrowing money when times are hard so need everythin... See more

Rated 5 out of 5 stars

I dealt with a person called Dan from LRCF and he made everything very easy and straight forward, coming from someone who hasn’t had to apply for finance before and being completely new to it all, he... See more

Company replied

Rated 5 out of 5 stars

The boys strike again got my truck finance for me in Feb and just got my car for me when no one else could help, made the process very very easy, they work hard and fast found a car they got it paid o... See more

Company replied

Rated 5 out of 5 stars

Smooth process from start to finish, really helpful staff, particularly Jordan & will who I dealt with whilst arranging my finance. Talked me through all the different options & made sure it was right... See more

Company replied


Company details

  1. Car Finance and Loan Company

Written by the company

Low Rate Car Finance is a vehicle finance broker specialising in comparing the best finance deals so you don't have to.


Contact info

4.9

Excellent

TrustScore 5 out of 5

263 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.9

All reviews

(263)

147 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

So surprised… super happy!

I am so thankful for the fantastic service I received from Low Rate Car finance… I was initially worried as I had no idea I could refinance my car - it really surprised me. However, Dean was fantastic!! It was super quick and easy… to top it off I managed to save an amazing amount every month! Thank you so much Dean ⭐️

20 August 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant service

Dean and Jay were absolutely amazing with sorting the car finance for me. We had a few hiccups along the way which we resolved quickly and I'm so happy with the outcome. 1000000% recommend

4 August 2024
Unprompted review
Rated 5 out of 5 stars

I recently used low-rate car finance…

I recently used low-rate car finance for purchase of my lovely 440i. The gentleman called Dean was a total 10 out of 10 for service,he was even replying out of hours on Sunday to all the questions and doughts. I have dyslexia so paper work can be challenging at times so dean went out of his way to call me and explain all of the paperwork.

2 March 2024
Unprompted review
Rated 5 out of 5 stars

I recently used low rate car finance to…

I recently used low rate car finance to arrange finance from my mini countryman purchase, and I couldn’t be happier with the experience. The process was quick and easy, and I even save money compared to the dealer’s finance options.

Jay, the representative I worked with was friendly and very helpful. He answered all my questions and made sure I understood all the terms and conditions. I highly recommend low rate car finance to anyone looking for a hassle-free car finance options.

1 March 2024
Unprompted review
Rated 5 out of 5 stars

Thank you so much Dean

Thank you so much Dean! You’ve been great help. I now have a new car :D

3 November 2023
Unprompted review
Lowratecarfinance logo

Reply from Lowratecarfinance

Thank you for your Review Kay :-)

Rated 5 out of 5 stars

5 star service

What more can i say other than amazing!!! Dean helped me every step of the way and made the whole process hassle free..highly reccomend 100%

12 June 2023
Unprompted review
Rated 5 out of 5 stars

Great Service

Great Service, took the hassle out of my hands, always at the end of the phone happy to answer any questions, can’t recommend enough 10/10

23 May 2023
Unprompted review

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