Laundry Owners Warehouse Reviews 1,111

TrustScore 4 out of 5

3.8

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Rated 4 out of 5 stars

Needed two handles right away which were shown as stock items. Actually there were none in stock and it took weeks to get them from Alliance. LOW communicated well and refunded shipping costs... See more

Rated 4 out of 5 stars

My only issue is that it took over a week for the item to arrive, and the tracking process was worthless. However, I understand that this was probably out of your control. I did make phone contact wit... See more

Rated 1 out of 5 stars

I have been trying to return two items one was broken upon arrival and the second one was wrong and did not fit my stove

Rated 5 out of 5 stars

Absolutely excellent laundry cart. I bought another one a few months ago from home depot that was just about the same price. I should hqve read the reviews on that one because within a week I notice... See more

Company details

  1. Electronics & Technology

Information provided by various external sources

We specialize in Commercial Laundry Equipment, new and used.Your trusted source for Commercial Laundry Equipment, Laundry Equipment Parts and Supplies.


Contact info

3.8

Great

TrustScore 4 out of 5

1K reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Wish NO STARS was an option

Every time I order from your website, it says Item in Stock, yet every time there is an issue and it's not in stock. Last item I ordered took weeks to ship. I ordered the item, in stock, yet it took two weeks to create the shipping label. Then the label was created on Monday and it didn't get to UPS till the following Monday. Takes WEEKS to get anything.

22 September 2025
Rated 5 out of 5 stars

Good prices and fast service 👌

Good prices and fast service 👌
I had a problem a older Kemore 80 Series washer. Most places charge so much for the parts, it's best to just replace the machine. Laundry Owners Warehouse parts prices in this situation were low enough to make if feasible to repair versus replace.

19 September 2025
Rated 1 out of 5 stars

I have been trying for three weeks to…

I have been trying for three weeks to get an order straightened out that LOW admitted in the only email they sent, that it was their fault. They say they will respond by email, to resolve the situation, but they don't. Finally was able to talk to a receptionist and she said they would call and they don't. They have my money, and I don't have my parts. I would like to have my money back and send them back the wrong parts, but so far no response. Laundry Owners Warehouse service and support is not just pathetically terrible, it's nonexistent.

22 September 2025
Rated 5 out of 5 stars

I stopped using Laundry Owners…

I stopped using Laundry Owners Warehouse for over a year and just recently I began to use them again. The reason I stopped was because of all the troubles I was having getting my parts after the sale. Frustrated with the inventory levels of parts not matching with the online levels advertised, I decided never to use you again. But I decided to give you guys one more chance and began to order here and there just for testing. So far you all have done a great job with the inventory and getting the parts to me much faster. I am very happy. Please keep it up.

15 September 2025
Rated 1 out of 5 stars

The last two purchases I made from…

The last two purchases I made from Laundry Owners Warehouse were horrible one i ordered a set of bearing and shaft for my dryer and only the bearings arrived. the other i ordered two cube relays for my washer on 9/24/25 its now 10/6 and I still have not received anything, it shouldn't take this long even if its coming from the manufacturer

15 September 2025

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