Laundry Owners Warehouse Reviews 1,111

TrustScore 4 out of 5

3.8

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Rated 4 out of 5 stars

Needed two handles right away which were shown as stock items. Actually there were none in stock and it took weeks to get them from Alliance. LOW communicated well and refunded shipping costs... See more

Rated 4 out of 5 stars

My only issue is that it took over a week for the item to arrive, and the tracking process was worthless. However, I understand that this was probably out of your control. I did make phone contact wit... See more

Rated 1 out of 5 stars

I have been trying to return two items one was broken upon arrival and the second one was wrong and did not fit my stove

Rated 5 out of 5 stars

Absolutely excellent laundry cart. I bought another one a few months ago from home depot that was just about the same price. I should hqve read the reviews on that one because within a week I notice... See more

Company details

  1. Electronics & Technology

Information provided by various external sources

We specialize in Commercial Laundry Equipment, new and used.Your trusted source for Commercial Laundry Equipment, Laundry Equipment Parts and Supplies.


Contact info

3.8

Great

TrustScore 4 out of 5

1K reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Unhappy customer

Don't know - won't know for another 24-48 hours. Returns and finding long overdue orders are a hassle and your way of dealing with them is taking business away from me. It used to be so easy to do business with you, now I am looking for other avenues.

1 October 2025
Rated 5 out of 5 stars

These guys are great very responsive

These guys are great very responsive. I ordered an obscure laundry coin box key was initially sent an incorrect one and with just an email the next one was on its way I would call that great customer service. I was able to do that all through there link that they already provided, which made it super easy for an old man.🥸

24 September 2025
Rated 5 out of 5 stars

Excellent seller!!

Excellent seller, I find exactly needed, parts for Milnor washers, two new machines well maintenance with OEM parts, quick shipping, perfect care delivery, definitely Laundry Owners Warehouse is my store for commercial washers and dryers parts!!

22 September 2025
Rated 4 out of 5 stars

Credit Card issues

The reason I didn’t do 5 star is the my credit card was not accepted when ordering. Had to use a different card than my regular one that works everywhere else

30 September 2025
Rated 1 out of 5 stars

Part died after 3 washes. Not worth the return.

While the price for a temp control switch for my washer was better than others online, it only worked for 3 loads than died.

Between paying for the restocking fee and the return shipping, it's hardly worth the return.

I will say it was a genuine OEM part, and the shipping was faster than originally told.

22 September 2025
Rated 1 out of 5 stars

Never

Never, ever buy anything from this distributor!!! You'll receive a substandard product that's not the same as the advertised brand, and they don't offer refunds or exchanges. This is a truly disgusting, lousy company. Their customer service is the worst.

16 October 2025
Unprompted review
Rated 4 out of 5 stars

Correct part arrived on time

The correct part arrived on time and undamaged.
Unfortunately, well fortunately for me, the old ice maker started working again so the replacement was not needed. I am currently in the process of arranging for return and hope LOW is as efficient processing the return request as they were on filling the order.

25 September 2025

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