Lowe & Sons is a lovely shop, exuding quality and expertise. The staff are friendly, approachable, practical, down-to-earth, skilful and very helpful. Gold repairs are never cheap but they did a good... See more
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Review summary
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This is a gem of a jewellers tucked away in the Rows of Chester. A real old-fashioned, traditional shop run by very professional, helpful and welcoming staff. It is always a pleasure to shop here an... See more
Company replied
Fabulous shop - worth going I just to see it but we were Christmas shopping and it was a pleasure to browse. Declan was so helpful ,pleasant and knowledgeable . I purchased a beautiful pair of earrin... See more
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I was treated very well by the ladies, who showed exceptional subject knowledge. There was a vast array of wonderful jewellery, and nothing was too much trouble for them. I will definitely be coming b... See more
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Company details
Contact info
11 Bridge Street Row, CH1 1PD, Chester, United Kingdom
- 01244325850
- info@loweandsons.co.uk
- loweandsons.co.uk
4.9
Excellent
192 reviews
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Reply from Lowe & Sons
Hello Jeanette,
Thank you for your kind review. Its always a pleasure seeing yourself and your partner.
Looking forward to seeing you both again the future.
Kind regards,
Esme
A very pleasant experience
A very pleasant experience with a confident & knowledgeable assistant. Very informative about the items in question.
2 June 2026
Reply from Lowe & Sons
Thank you for such a kind 5 star review. I shall pass your lovely words onto Declan.
We hope to see you again in the future.
Kindest Regards,
Esme
Excellent friendly service
30 May 2026
Reply from Lowe & Sons
Thank you for your 5 star review! We hope to see you again in the future.
Kindest Regards,
Esme
Fantastic choice of period jewellery…
Fantastic choice of period jewellery and impeccable service highly recommended
19 May 2026
Reply from Lowe & Sons
Hello Mr Leslie,
Thank you for such lovely words, I shall pass this onto the team.
We hope your beautiful necklace went down a treat!
Kind regards,
Esme
The item purchased was pre owned
The item purchased was pre owned. It was a beautiful piece that was in a near perfect condition. The price I paid was within the price limits I had in mind. Reasonable prices for a job well done.
15 May 2026
Reply from Lowe & Sons
Hello Gwenda,
Thank you for such a lovely 5 star review.
We hope to see you again in the future.
Kindest regards,
Esme
Reply from Lowe & Sons
Thank you for your 5 star review! We hope to see you again in the future.
Kindest Regards,
Orla
I bought my wife an antique brooch
I bought my wife an antique brooch. She was thrilled with it. Excellent service and advice. My go to place for special jewellery.
8 May 2026
Reply from Lowe & Sons
Thank you for such a fabulous review! We are over the moon to hear that your Wife loves her new Antique brooch. We hope to see you again in the future.
Kindest Regards,
Orla
Delightful shop and service
Delightful shop, found a beautiful product for my retirement keepsake. Staff and service very professional, informativve about product. Is a place I'll look into again when in Chester
25 April 2026
Reply from Lowe & Sons
Thank you for such a lovely 5 star review! We hope you are enjoying your retirement and hope to see you again in the future.
Kindest Regards,
Orla
MANY.THANKS.M&C.
27 April 2026
Reply from Lowe & Sons
Thank you for yet another 5 star review! We really appreciate your custom and loyalty to us.
Kindest Regards,
Orla
Extremely helpful team who made the…
Extremely helpful team who made the whole experience in their shop lovely from start to finish. They had so many gorgeous items it was hard to leave! Very satisfied with my purchase and would recommend them to anyone
17 April 2026
Reply from Lowe & Sons
Thank you very much for such a gorgeous review! I will be sure to let the team know.
We hope to see you again in the future.
Kindest Regards,
Orla
Lovely shop with beautiful antiques
Lovely shop with beautiful antiques! Great service. Thank you!
27 March 2026
Reply from Lowe & Sons
Thank you for such a lovely 5 star review! I do hope you are enjoying your new brooch!
We hope to see you again soon.
Kindest regards,
Esme
Reply from Lowe & Sons
Hello Gill,
Thank you for your 5 star review. We hope you are enjoying your new ring!
We hope to see you again soon.
Kindest regards,
Esme
Top Chester jeweller
A friendly family owned business with such a wonderful collection of all sorts and a great ‘fix-it’ service - my most recent contact was with the lovely Jo to have rings resized - done perfectly in a very timely fashion - very happy with the work
27 February 2026
Reply from Lowe & Sons
Hello Richard,
Thank you for your kind words, I shall pass your lovely feedback onto Jo.
We hope to see you again soon.
Kindest regards,
Esme
Great Jewellery Experience at Lowe's
I always receive a very friendly professional service from everyone at Lowe & Sons and they have a great range of beautiful products - they always find the perfect gift foe me! Thanks to all at Lowe's
25 February 2026
Reply from Lowe & Sons
Hello Helen,
Thank you for your repeat custom and such a lovely review.
We look forward to seeing you again soon.
Kindest regards,
Esme
Professional experience
Professional and personal response to a phone enquiry followed by prompt delivery.
16 February 2026
Reply from Lowe & Sons
Hello Graham,
Thank you for a lovely 5 star review.
We hope to see you again soon.
Kindest regards,
Esme
I never thought at the age of 38 I’d…
I never thought at the age of 38 I’d ever hear the words “my favourite antique jewellers” pass my lips. But alas, here we are. They definitely are. Absolutely fantastic staff and some brilliant unique pieces
9 February 2026
Reply from Lowe & Sons
Hello Geraint,
Thank you for such a lovely review. We are definitely here to convert people of all ages to our gorgeous antique jewellery. Thank you for supporting us!
We look forward to seeing you again soon.
Kindest regards,
Esme
Gem of a jeweller !!!
So happy that we visited Lowe and sons. Very friendly , knowledgeable staff and personalised service. Found my perfect ring!
10 February 2026
Reply from Lowe & Sons
Hello Kavitha,
Thank you for such a kind 5 star review. I do hope you are enjoying wearing your beautiful new ring!
We hope to see again soon.
Kindest regards,
Esme
The item was delivered very quickly. It was as described and I'm very pleased with my purchase. Would happily buy from Lowe & Sons again.
The item was delivered very quickly
7 February 2026
Reply from Lowe & Sons
Hello Trevor,
Thank you for such a lovely 5 star review.
Kindest regards,
Esme
My online purchase of a vintage ring…
My online purchase of a vintage ring went seamlessly thanks to the amazing support and help of the staff who replied to my queries speedily, including providing further photos and information. The member of staff was friendly, helpful and my ring was purchased and received in super fast time.Thr ring itself was beautiful and even better than the photos. I wouldn't hesitate to recommend them!
7 February 2026
Reply from Lowe & Sons
Hello Dawn,
Thank you for your kind words, we are thrilled you are happy with the service.
I do hope you are enjoying your new ring.
We do hope to see you again soon.
Kindest regards,
Esme
The team was delightful and incredibly…
The team was delightful and incredibly supportive. My resized ring was perfectly ready for pickup on the promised date.
27 January 2026
Unprompted review
Reply from Lowe & Sons
Hello Dominic,
We are so pleased you are happy with the service.
Thank you for our 5 star review.
Kindest regards,
Esme
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