I tried to add a driver in my policy account and the additional cost they required was way too much, but when I get a new quote it’s a better premium so I cancelled my policy as I was within the 14 da... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Cant complain at all. found em on quotematch. price was way better then my renewal quote and the best bit is they didnt require a black box for my Fiesta.. Only problem I had was they don’t have a pho... See more
Company replied
lovely myportal, has all features and can't get better or cheaper for my age, im 19 on a polo for 2,500. great comp
Company replied
Literally just the insurance with them now. Was extremely quick and the price could not be matched anywhere else.. So far so good!
Company replied
Company details
Written by the company
Gate Insurance provides flexible, affordable cover for every kind of driver, including young and convicted drivers. We offer both annual and temporary insurance, so you only pay for the cover you actually need. Our aim is to make getting insured quick, fair and straightforward, with clear pricing and no hidden surprises. Whether you need year-round protection or short-term cover for a specific trip, we’re here to help you get on the road with confidence.
Contact info
United Kingdom
- info@gateinsure.co.uk
- gateinsure.co.uk
4.5
Excellent
43 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Took a few days to hear a response for…
Took a few days to hear a response for some questions i had but worth it in the end, great price!
18 May 2026
Unprompted review
quote was cheaper than others which was…
quote was cheaper than others which was great. had a question and the reply was a bit slow which was slightly frustrating bit they did respond and it got shorted. Price made up for it honestly
7 May 2026
Unprompted review
Claim experience
Follow up for my previous review (which was taken down for some reason?). Made a claim recently and the process was very quick and stress free! Cannot recommend them enough!
2 May 2026
Unprompted review
Mate recommended Gate and I am glad he…
Mate recommended Gate and I am glad he did. Got a better price than I had been paying for the last two years. Took about ten minutes total.
14 May 2026
Unprompted review
Reply from Gate Insure
Hi Brooklyn,
Thank you for the fantastic review.
We’re really pleased your mate recommended us and even happier to hear we could beat what you’d been paying over the last couple of years. It’s great to know the whole process was quick and straightforward for you as well.
Thank you again for choosing Gate Insure.
found gate insure through fb
found gate insure through fb. quote came back cheaper than everywhere else i tried. no black box which is what i wanted. only thing is i had to wait a bit for my documents but not a big deal.
12 May 2026
Unprompted review
Reply from Gate Insure
Hi Riley,
Thank you for the review.
We’re really pleased you found us through Facebook and that we could provide a competitive quote without requiring a black box policy. We also appreciate your patience regarding the delay with your documents being issued.
Thank you again for choosing Gate Insure.
Great quote couldn't be happier with…
Great quote couldn't be happier with the premium, everything was processed quickly and was simple and easy to use
21 May 2026
Unprompted review
Reply from Gate Insure
Hi Rob,
Thank you for the great review.
We’re really pleased to hear you were happy with the premium and found the whole process quick, simple, and easy to use from start to finish.
Thank you again for choosing Gate Insure.
fantastic insurer
fantastic insurer, 5/5! absolutely great quote and i have international drivers license, about 700 cheaper than hastings.
20 May 2026
Unprompted review
Reply from Gate Insure
Hi Rahelison,
Thank you for the fantastic review!
We’re really pleased we could help provide competitive cover for you, especially with an international driving licence, and even happier we managed to save you a significant amount compared to elsewhere.
Thank you again for choosing Gate Insure.
Quick service & great price!
Literally just the insurance with them now. Was extremely quick and the price could not be matched anywhere else.. So far so good!
20 May 2026
Unprompted review
Reply from Gate Insure
Hi Adam,
Thank you for the great review.
We’re really pleased to hear the process was quick and straightforward for you, and even happier that we could provide a price you couldn’t find elsewhere. We hope everything continues smoothly with your policy.
Thank you again for choosing Gate Insure.
lovely myportal
lovely myportal, has all features and can't get better or cheaper for my age, im 19 on a polo for 2,500. great comp
20 May 2026
Unprompted review
Reply from Gate Insure
Hello Mr Singh,
Thank you for the brilliant review.
We’re really pleased to hear you’ve been enjoying the MyPortal features and that we could provide competitive comprehensive cover for you at 19 on your Polo. Feedback like this means a lot to our team.
Thank you again for choosing Gate Insure.
Very big thank you to Sarah from…
Very big thank you to Sarah from customer support, she was very friendly and quick to respond to my concerns and changes needed. Not a big company but they still are great in my experience, I've also referred a friend and received £100 back in return.
20 May 2026
Unprompted review
Reply from Gate Insure
Hi Akinlambe,
Thank you so much for the fantastic review.
We’re delighted to hear Sarah was able to assist quickly with your changes and concerns, and we’ll be sure to pass your kind comments on to her personally. It also means a lot to hear you’ve already referred a friend and benefited from our referral programme.
We truly appreciate your support and thank you again for choosing Gate Insure.
they cancelled my policy because I…
they cancelled my policy because I didn't upload my no claims proof within the time, EVEN THOUGH THEY NEVER SENT AN EMAIL ASKING FOR IT! Apparently I should've seen it in my account....
18 May 2026
Unprompted review
Reply from Gate Insure
Hi Jason,
We understand your frustration regarding this situation.
Requests for No Claims Bonus documentation are issued digitally and can also be viewed within the customer portal alongside policy notifications and outstanding requirements. Where requested documents are not provided within the required timeframe, policies may unfortunately be subject to cancellation in line with underwriting requirements.
If you believe you did not receive the communication correctly, please email support@gateinsure.co.uk with your policy reference and our team will be happy to review the notification history with you.
- Gate Insure
Thought it was dodgy as it’s not got a…
Thought it was dodgy as it’s not got a lot of reputation but they’re legit, giving me quotes cheaper than elsewhere
18 May 2026
Unprompted review
Reply from Gate Insure
Hi Narin,
Thank you for the review.
We completely understand the hesitation when trying a newer digital-first insurer, so we really appreciate you giving us a chance. We’re pleased we could provide you with a more competitive quote compared to elsewhere and that your experience reassured you.
Thank you again for choosing Gate Insure.
Didn't receive policy instantly but was fixed quickly.
I made a payment, my card was charged, but I never got my policy confirmation until a few hours later when I reached out to support. I got worried at first but support was great and fixed a system error on their side relatively quick. I'll not down-rate it due to that as I'm very happy with everything else.
17 May 2026
Unprompted review
Reply from Gate Insure
Hi Meletek,
Thank you for the honest review and for giving us the opportunity to resolve the issue.
We completely understand why the delay in receiving your policy confirmation initially caused concern, but we’re really pleased our support team was able to quickly identify and resolve the system error for you.
It means a lot that you still had a positive overall experience, and we truly appreciate your patience and support.
not legit.
most definitely a scam as they have no number to contact, they dont share the underwriter, and i have contact them via their online support and email and asked about the underewriter and they are yet to respond. the final thing would be that i tried paying by credit card incase i was scammed, they just kept refusing it even though i tried multiple cards. STAY AWAY
14 May 2026
Unprompted review
Reply from Gate Insure
Hi Moshin,
To clarify, we do provide underwriting insurer information to customers who request it. We simply require a quote reference first so we can identify the specific quotation and underwriting route assigned to it.
If you would still like assistance, please email support@gateinsure.co.uk with your quote reference and we will answer any outstanding queries regarding your quotation.
Regarding the payment issue, repeated payment attempts can sometimes trigger temporary automated security checks from the payment provider, particularly when multiple cards are attempted within a short period. This can result in transactions being declined temporarily even where funds are available.
If you are still interested in proceeding with insurance through us, our team would also be happy to guide you through the payment process directly via email support.
- Gate Insure
Absolutely excellent customer service…
Absolutely excellent customer service from start to finish. The staff are were very patient with me. They helped me get all the digital side set up so I could register for a much better deal, and the price is really cheap in my experience. I’ll definitely be sticking with them! I would also like to mention a special shoutout to Jack on the live ch
27 April 2026
Unprompted review
Reply from Gate Insure
Hi Mathew,
Thank you for the fantastic review.
We’re really pleased to hear our team could support you throughout the process and help get everything on the digital side set up smoothly for you. It’s also brilliant to know you were happy with the pricing and overall experience.
We’ll also make sure your kind words and special shoutout are passed on to Jack from the live chat team.
Thank you again for choosing Gate Insure.
Very relieving experience for older…
Very relieving experience for older drivers like me - normally I have to get my son to sort the insurance out, but this website was very easy to navigate and very straightforward!! Did not have any complaints whatsoever
28 April 2026
Unprompted review
Reply from Gate Insure
Hi Susan,
Thank you so much for your lovely review.
We’re delighted to hear you found the website easy to navigate and straightforward to use. Making insurance simpler and less stressful for everyone is something we really aim for, so your feedback means a lot to us.
Thank you again for choosing Gate Insure.
Great insurer
Great insurer, paid slightly more as a deposit than I was hoping to but it was all worth it in the end
29 April 2026
Unprompted review
Reply from Gate Insure
Hi Robert,
Thank you for your review.
We’re really pleased to hear you were happy with your overall experience and felt the policy was worthwhile in the end. We also appreciate your honest feedback regarding the deposit amount.
Thank you again for choosing Gate Insure.
Wish I could give more than 5 stars
Wish I could give more than 5 stars. Car got written off on a slip road, thought sorting the insurance would be absolute hell. But they were unreal. Easiest claim ever, no stress at all. Best insurance experience I've ever had, they really looked after me
29 April 2026
Unprompted review
Reply from Gate Insure
Hi Peter,
Thank you so much for such an incredible review.
We’re very sorry to hear about your accident, but we’re delighted we could make the claims process as smooth and stress-free as possible during such a difficult situation. Hearing that this was the best insurance experience you’ve had truly means a huge amount to our team.
We really appreciate your support and wish you all the best moving forward.
Had a stressful weekend trying to get…
Had a stressful weekend trying to get my daughter new insurance after she was suddenly cancelled without any explanation by her previous insurer, Gate Insure gave us a great price and guided me through how to pay as we were initially having our card declined. Wonderful experience overall!
3 May 2026
Unprompted review
Reply from Gate Insure
Hi Janice,
Thank you so much for the lovely review.
We can only imagine how stressful that situation must have been for both you and your daughter, so we’re really pleased we could help get things sorted and guide you through the payment process as well.
Thank you again for choosing Gate Insure.
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