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See what reviewers are saying

Rated 1 out of 5 stars

Absolute SCAMMERS! Do not order from them!!! Disgusting humans!! Companies house had confirmed this business as being closed and has an address!

Rated 4 out of 5 stars

I placed my order for the denim jumpsuit and then didn't hear anything for weeks so did worry looking at some of the reviews. However, I was notified when my item had been shipped and received notific... See more

Company replied

Rated 4 out of 5 stars

Ordered a jacket in November, it did take a while to arrive but it was worth the wait. I messaged the company about the delay (more than once, I’m so inpatient) and they responded to me every time. Th... See more

Rated 4 out of 5 stars

I ordered 3 items in total. The first one arrived quickly, the last 2 took a rather long time and I had to chase the order’s. They have all arrived now. The first one appeared to be shorter than in th... See more

Company details

  1. Fashion Accessories Store

Information provided by various external sources

Love YaaYaa sells Handmade Leather Corset Obi Belts, Leather Statement Accessories and African Print Head wraps. Fulani Brass Jewellery. Leather Tie Wrap Belts


Contact info

2.9

Average

TrustScore 3 out of 5

498 reviews

5-star
4-star
3-star
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1-star

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Rated 5 out of 5 stars

Ignore negative comments

After reading the negative comments around delivery times I was nervous. However it took approx 3 weeks- arrived in perfect condition (you need to wait a few days once receiving the Royal Mail code for them to process it through their system to allow you to check it) the dress is exactly as it was on the picture - I am really happy with the product and will be ordering again come pay day.

If you are willing to wait to get your products then order what you like - but if your not, don’t leave negative comments… it’s not fair on this business.

6 August 2021
Unprompted review
Love YaaYaa logo

Reply from Love YaaYaa

Hi Jo!

On behalf us all of us at Love YaaYaa, I would like to thank you for sharing this great review about our store! We are thrilled that you enjoyed your experience.

Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Love YaaYaa. We look forward to serving you for many years to come!

Arielle

Rated 5 out of 5 stars

Great quick service and lovely jacket…

Great quick service and lovely jacket thx you!

6 August 2021
Unprompted review
Love YaaYaa logo

Reply from Love YaaYaa

Hi Louise,

Thank you for the great review! We will make sure to share this with the store team to let them know to keep up the amazing work. We can’t wait to have you back at Love YaaYaa!

Arielle

Rated 1 out of 5 stars

SCAM!!!!

SCAM!!!!
I have contacted my bank for help

I had an email to say my dress has arrived at 11.57 I checked my door bell video camera …. No delivery but it was signed for which was just a circle ⭕️ i Honestly believe it never arrived and was never posted

5 August 2021
Unprompted review
Love YaaYaa logo

Reply from Love YaaYaa

Hello Vicki,

Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future.

Please feel free to reach out to care@loveyaayaa.com with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

Arielle

Rated 1 out of 5 stars

Order did not arrive and no reply to messages

First leather belt order took around three weeks but item was high quality and well made so I ordered a second one after receiving a discount code. Eight weeks later I have not received it and had no reply to six messages sent by text, email and contact form. Wish I'd seen the other negative reviews before placing order.

5 August 2021
Unprompted review
Love YaaYaa logo

Reply from Love YaaYaa

Hi there!

Thank you for letting us know about this and we apologize that our service did not satisfy your expectations. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately.

Arielle

Rated 5 out of 5 stars

I have had 2 jackets from Love yaya…

I have had 2 jackets from Love yaya with one not turning up when it should have but they have been absolutely fantastic and sent another jacket out, they have answered all of my emails quickly and just overall a really nice team with excellent customer service and to top it off the jackets are beautiful. I cannot recommend enough.

5 August 2021
Unprompted review
Love YaaYaa logo

Reply from Love YaaYaa

Hi Amanda,

Thank you for taking the time to leave us such a great compliment. We appreciate you recommending our services in your comments and we're happy to hear that your jacket is in excellent condition.

Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback, and we look forward to seeing you again!

Arielle

Rated 5 out of 5 stars

Great head scarves

Great head scarves. I bought the mystery pack and they were all lovely

2 August 2021
Unprompted review
Love YaaYaa logo

Reply from Love YaaYaa

Hi Darunee!

Thank you so much for your amazing review! We are so happy to hear that you are enjoying your purchase. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.

From all of us at Love YaaYaa family, we look forward to seeing you again soon!

Arielle

Rated 5 out of 5 stars

Very long shipping time but worth the…

Very long shipping time but worth the wait!

2 August 2021
Unprompted review
Love YaaYaa logo

Reply from Love YaaYaa

Hi Claire,

Thanks for taking the time to write your review. It really takes time for the shipment as all the orders are handmade. We’re glad you had a good experience and hope to see you again soon.

Thanks,

Arielle

Rated 1 out of 5 stars

Would not even give one star

Would not even give one star, Terrible customer service , jacket faulty , asked to return so i requested a prepaid label as already returned once at cost of £9.00 , went to post office and still said i had to pay so emailed them again to once again get no reply. It has been 9 months now and still no response just left with a faulty jacket and about 20 unread messages and no response on Instagram. avoid ordering from loveyaya

2 August 2021
Unprompted review
Love YaaYaa logo

Reply from Love YaaYaa

Hello there!

We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right.

If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation.

Arielle

Rated 1 out of 5 stars

Very low quality products

Very low quality products. Products smell chlorine/ urine and are made in China.
Not recommended. They are not processing refunds - very bad communication.do not buy

31 July 2021
Unprompted review
Love YaaYaa logo

Reply from Love YaaYaa

Hello Vassia,

We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately.

Please give us an email to determine how we can provide you with a solution. We value our customers’ opinions and would like to thank you for bringing this to our attention.

Arielle

Rated 4 out of 5 stars

Beautiful dress

Beautiful dress, arrived in good time, good customer service, ordered wrong size and they changed order to be able to send correct size, would use again

30 July 2021
Unprompted review
Love YaaYaa logo

Reply from Love YaaYaa

Hi Leanne,

We are thrilled to have you as one of our customer! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon!

Arielle

Rated 4 out of 5 stars

Beautiful soft leather belt ,too a…

Beautiful soft leather belt ,too a while to arrive in UK but I understand they are made to measure X

30 July 2021
Unprompted review
Love YaaYaa logo

Reply from Love YaaYaa

Hi Sally,

Thank you for the review and for taking the time to share your feedback with Love YaaYaa. We really appreciate it. Looking forward to seeing your next purchase! Please let us know about your future experiences.

Arielle

Rated 5 out of 5 stars

Love 💕 the Belts!

Pleased to say arrived in good time. Love the feel of the belts and the colours very true to pictures on web site. Currently practicing how to do the ties, bows and rose. Is there some video tutorials please! Thank You! 😊

29 July 2021
Unprompted review
Love YaaYaa logo

Reply from Love YaaYaa

Hello Janet,

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon.

Cheers!

Arielle

Rated 5 out of 5 stars

All good … lovely belt

All good … lovely belt, smells amazing- fits well though some guide or instructions on how to tie up would be handy. I’ve yet to wear it out yet but looking forward to when I do.

29 July 2021
Unprompted review
Love YaaYaa logo

Reply from Love YaaYaa

Hi Clare,

Thank you for leaving a 5-Stars review. At Love YaaYaa, we continuously strive to serve you better. Looking forward to serving you in the future!

Arielle

Rated 3 out of 5 stars

Great brand

Great brand, however I'm marking as three stars I had payment issue due to the site being a little fiddly to navigate. It would also be useful if response times where quicker as I was constantly chasing the retailer.

Otherwise I absolutely love my jacket.

26 July 2021
Unprompted review
Love YaaYaa logo

Reply from Love YaaYaa

Hi Carolyn,

Thank you for sharing your feedback. We are sorry that your experience was not an amazing one. We strive to provide the best experience we can for our customers.

Please feel free to reach out with any further comments, concerns or suggestions you have so that we can make your experience a better one.

We would love to make things right if you could give us another chance.

Arielle

Rated 5 out of 5 stars

Beautiful jacket thank you love yaya…

Beautiful jacket thank you love yaya will be shopping with u guys again

26 July 2021
Unprompted review
Love YaaYaa logo

Reply from Love YaaYaa

Hi Jasmine,

Thank you for taking a moment to share your experience at Love YaaYaa. We’re proud to deliver great value to our customer, so we’re delighted that you found the jacket to be beautiful. We hope you’ll visit us again soon.

Arielle

Rated 4 out of 5 stars

Once the dress arrived it fitted…

Once the dress arrived it fitted beautifully and the material is excellent quality 🤩 can’t wait too wear it ❤️

26 July 2021
Unprompted review
Love YaaYaa logo

Reply from Love YaaYaa

Hi Caron,

Thank you for taking a moment to share your experience! We are so pleased to
hear you found the product lovely. We look forward to welcoming you back again soon.

Arielle

Rated 5 out of 5 stars

Amazing dress

25 July 2021
Unprompted review
Love YaaYaa logo

Reply from Love YaaYaa

Hello Helena,

Thank you so much for your 5 star rating! We're so happy to hear that you love the dress!

Arielle

Rated 1 out of 5 stars

Sizes are wrong clothes had a…

Sizes are wrong clothes had a disgusting smell to them like mold damp wood would not recommend this place

23 July 2021
Unprompted review
Love YaaYaa logo

Reply from Love YaaYaa

Hi Chrissy,

We’re sorry to hear you had an unpleasant experience with us this time, and value your feedback. It is of deep concern that our standards were not met in your customer experience. Your satisfaction is important to us, and we will ensure this does not happen again.

Arielle

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