Flight and hotel easy to book no problems, only issue 10kg carry on luggage option was not available, only options were under seat bag or expensive 20kg hold luggage neither of which is suitable for a... See more
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At loveholidays, we’re on a mission to open the world to everyone. As one of the UK’s leading (and fastest-growing) online travel agents, we offer unlimited choice, unmatched ease and unmissable value, making your dream holiday a reality in just a few clicks. Our head office in London is home to a team of dedicated holiday experts, who not only develop our brilliant website and app, but support customers before, during and after their trips. Every year, we send over 4 million happy Brits abroad – and we’re so loved by our customers that we’ve won awards for it. If that wasn’t enough, we were the first UK online travel agent to become Ryanair-verified and our holidays are fully ATOL protected, so you can have peace of mind that your money’s in safe hands. Frequently Asked Questions - https://www.loveholidays.com/faq/
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5th floor, 3 Shortlands, Hammersmith, W6 8DA, London, United Kingdom
- loveholidays.com
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Easy to book
Easy to book, very simple website design and loads of information to check out. Love the map function and being able to compare.
Great value
Great value, user friendly and transparent Holiday packages. 4 stars because the payment options are not as good. When not paying upfront the cost is higher.
I love the ease of using the website
I love the ease of using the website, everything is simple and clear to navigate and understand
Easy to navigate
Easy to navigate when searching for holidays. Great prices and quick booking process.
The call was answered promptly and our…
The call was answered promptly and our problem was listened to. We received a prompt email with the issues that couldn’t be resolved and contact details for the next organisation.
Love holidays booking procedure is easy…
Love holidays booking procedure is easy to navigate. Have been using them for the last three years now and don’t think I’d book through any other company.
Easy and simple to book!
Booked through love holidays
Booked through love holidays , unfortunately I've had to cancel due to a unexpected health issue where I have to have surgery ,they payed me some of the money back and have been told to make a claim through the holiday insurance company that they used for my booking,the company they use (who I've also wrote a review form) are a scam comany,if you decide to use love holiday get separate holiday insurance ,I've contacted love holiday to get the rest of my money back or issue me a holiday voucher so I can rebook when I've recovered from surgery ,if they don't I'll take legal action and report them to the ombudsman ,I find it shocking that you don't get your money back for flights when you have to to cancel a holiday (the airlines will resale my seat)! Absolute con !!!!
Quick and easy to book
Quick and easy to book. Cheapest we found compared to other websites
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