Flight and hotel easy to book no problems, only issue 10kg carry on luggage option was not available, only options were under seat bag or expensive 20kg hold luggage neither of which is suitable for a... See more
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At loveholidays, we’re on a mission to open the world to everyone. As one of the UK’s leading (and fastest-growing) online travel agents, we offer unlimited choice, unmatched ease and unmissable value, making your dream holiday a reality in just a few clicks. Our head office in London is home to a team of dedicated holiday experts, who not only develop our brilliant website and app, but support customers before, during and after their trips. Every year, we send over 4 million happy Brits abroad – and we’re so loved by our customers that we’ve won awards for it. If that wasn’t enough, we were the first UK online travel agent to become Ryanair-verified and our holidays are fully ATOL protected, so you can have peace of mind that your money’s in safe hands. Frequently Asked Questions - https://www.loveholidays.com/faq/
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5th floor, 3 Shortlands, Hammersmith, W6 8DA, London, United Kingdom
- loveholidays.com
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What an absolute joke!!
What an absolute joke!!! Customer service is beyond a joke, due to fly in 13 days and they can't decide if my flight has actually been rescheduled or my holiday cancelled in full!!! Not one person has a clue, tried calling, chat, instagram and LinkedIn to get a straight answer not a bloody clue. Sat here wondering if I have pack for my holiday or not!!!! Please for the love of god can someone help!
HORRENDOUS SERVICE FROM THIS COMPANY
HORRENDOUS SERVICE FROM THIS COMPANY
BOOKED A HOLIDAY YESTERDAY
athey used pictures from a different hotel (far nicer than the one they have actually booked for me)
I've called them 4 times..hours on the phone, they confirmed I'm correct but are refusing to change my holiday or put me through to a manager!!!
Brilliant service and price as always
Brilliant service and price as always. Easy booking process with the pricing of options easy to understand and tailor to your needs.
Fabulous company.
Easy to use website.
Plenty of choices.
Excellent value for money.
Several payment options.
I always use Loveholidays.
Booking was easy and straightforward
My son actually booked this on my behalf using all my details, so I received the confirmation emails etc. It all seems to be straight forward. I'm now looking forward to this trip and hoping that my holiday goes smoothly from here on in 🤞
Quick and straight forward
Julie was the lady who helped me book…
Julie was the lady who helped me book my holiday she was very professional efficient and as far as helpful goes she was very helpful nothing was to much for her as far as booking our holiday couldn't thank the lady enough
Love using loveholidays
Love using loveholidays. Have had 2 trips in the last 12 months with no hassle whatsoever. Have just booked my 3rd trip. The app is so easy to use, you can pay by instalments too and everything you need is right where you need it. Highly recommended
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