LovegobuyReviews 

477
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 155 reviews, reviewers overwhelmingly had a great experience with this company, often praising the high quality of products which frequently exceed expectations and match online descriptions. Customers are consistently satisfied with the fast delivery times, with many noting that orders arrive sooner than anticipated and are well-packaged to prevent damage. The ordering process is generally smooth, with accurate tracking and good communication, leading many to express their intent to reorder. However, some people were dissatisfied with the product quality, reporting that items looked similar to originals but were of poor quality and became faulty quickly. A few other people also felt that shipping fees were excessively high, sometimes even costing more than the items themselves, and mentioned issues with lost parcels or missing items.

What people talk about most

Product

Customers had positive experiences with product, often expressing satisfaction with the quality and accuracy... See more

Quality

Reviewers highlight positive aspects of quality, with many praising the excellent material and top-notch... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the speed and... See more

Order

People report positive experiences with the ordering process, finding it simple, easy to understand, and... See more

Price

Reviewers mention positive feedback about price, often highlighting competitive pricing, good quality for the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered several items from Lovegobuy, including shoes, caps, pants, and a matching set. The whole process went smoothly — the website was easy to use, and the shipping was faster than I expected.... See more

Rated 5 out of 5 stars

On January 26th I ordered three pairs of shoes, and yesterday, February 7th, they had already arrived here in the United Kingdom. I am very satisfied. The customer service is excellent — before eac... See more

Rated 5 out of 5 stars

Lovegobuy has excellent customer service through Discord and their website. They offer very good prices and many coupons. My order arrived a few days ago, and I'm very happy with it. I highly recommen... See more

Rated 5 out of 5 stars

Lovegobuy has excellent customer service through Discord and their website. They offer very good prices and many coupons. My Parcel arrived a few days ago, and I'm very happy with it. My first package... See more


Company details


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

477 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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4.3

All reviews

(477)

352 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick service and CN line

Very fast purchasing, QC photos and packing. Support is also good. But the main advantage for me is the CN line which is the best shipping line for china and to my knowledge is only available on LoveGoBuy!!

21 December 2024
Unprompted review
Rated 5 out of 5 stars

A very good service

A very good service, fast delivery times, the support team is always attentive and responds quickly. I highly recommend it!

3 November 2024
Unprompted review
Rated 5 out of 5 stars

Lovegobuy, the Master of Agents

I ordered two packages via Lovegobuy, both arrived quickly and within two weeks. I am very happy with the customer service and with their help.
They are always very kind and helpful, every problem that I had was solved quickly and usefully.
Thank you for your great service and superb prices.

19 December 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding Service



Outstanding Service – Highly Recommended!

I had the pleasure of working with Lovegobuythe agent and couldn’t be happier with the experience. From the very beginning, they demonstrated utmost professionalism, dedication, and reliability. Lovegobuy always took my concerns seriously and worked diligently to find the best solutions for me.

What impressed me the most was [e.g., their quick response time, transparent communication, detailed advice, or extensive network]. No matter what challenges arose, Lovegobuy always found a way to handle them efficiently and effectively.

Thanks to their support, I was able to [e.g., close a great deal, find the perfect offer, establish an important connection]. Their expertise and friendly demeanor made the entire process incredibly smooth and pleasant.

I wholeheartedly recommend Lovegobuy to anyone looking for a dependable and committed partner. I will certainly turn to them again in the future if the need arises!

4 December 2024
Unprompted review
Rated 1 out of 5 stars

Unhelpful support

I am not able to login into my account for 7 days due to a technical problem. Support has not resolved my issue to date, despite reporting that other users have experienced the same issue. I will update the review based on how the problem is handled but this is not a good experience at all!!!

1 December 2024
Unprompted review

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