Smooth transaction, everyone involved was exceptionally helpful. Quick turnaround from an initial enquiry to a delivery date on a used vehicle. The car is immaculate. I'm very happy I've made a decisi... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I don't have anything negative to say! This is my second lease from loveelectric and on both occasions the process has been smooth and easy to follow. From the ease of choosing and booking you... See more
Company replied
really good website, makes choosing a car very easy. good communication with the loveelectric team through out the process. it’s my second time using them, will probably be a third when this contract... See more
Company replied
Amy was fantastic at answering my questions and giving me confidence to proceed with the order. Very knowledgeable and personable. Overall the process so far has been smooth and there has always been... See more
Company replied
Company details
- Leasing Service
- also in
- Auto Broker
- Car Finance and Loan Company
- Car Leasing Service
- Electric Motor Store
- Motor Vehicle Dealer
About loveelectric
Written by the company
loveelectric is on a mission to revolutionise all-electric motoring.
Founded in 2021, we’ve built a fully regulated salary sacrifice platform that empowers employees to lease electric cars using pre-tax income, cutting monthly costs by up to 60%.
We're a B Corp-certified electric vehicle leasing broker specialising in salary sacrifice, enabling businesses and employees to transition toward sustainable mobility. Our inclusive employee benefit allows employees to save up to 60% on new and used electric cars while helping companies lead the way in sustainability - all at zero cost and zero risk to employers.
Every car leased through us comes with fully comprehensive insurance, maintenance, servicing, tyre replacement and breakdown cover - all as standard.
We’ve recently launched the UK’s first salary-sacrifice-compatible virtual Charge Card: a virtual Visa card that turns EV charging into a tax-efficient, fraud-proof, cost-neutral solution for businesses.
#LoveYourJourney
Contact info
5 South Charlotte Street, EH2 4AN, Edinburgh, United Kingdom
- hello@loveelectric.cars
- loveelectric.cars
4.8
Excellent
939 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Brilliant service from start to finish…
Brilliant service from start to finish and handled by several of the team at different stages. Fast friendly responses and would encourage people to use this service.
16 September 2026
Unprompted review
Reply from loveelectric
Thank you for the positive review, Mathew!
We’re very pleased you found the ordering process smooth and are now enjoying your EV.
Welcome to the world of all-electric motoring!
~ the loveelectric team
highly recommend
really good website, makes choosing a car very easy. good communication with the loveelectric team through out the process. it’s my second time using them, will probably be a third when this contract finishes. car delivered in timescale as advertised.
15 September 2026
Reply from loveelectric
Knowing that you've enjoyed your experience enough to commit to another EV with us means the world to the whole team.
Whether you're upgrading, switching car or simply sticking with what you love, we're thrilled to have you with us for another round. Here's to more miles, more savings, and more smiles.
~ the loveelectric team
If you're not sure, don't be worried about choosing loveelectric
I don't have anything negative to say! This is my second lease from loveelectric and on both occasions the process has been smooth and easy to follow.
From the ease of choosing and booking your vehicle, through to the transition from one vehicle to the other, I was well informed via emails, sms messages and telephone calls to keep me updated all the way.
Special mentions to Jessica, Chanel and Jack (and others), all who answered my questions and advised on the next steps.
Thoroughly recommended!
15 September 2026
Unprompted review
Reply from loveelectric
Thank you for the positive review, Robin!
Knowing that you've enjoyed your experience enough to commit to another EV with us means the world to the whole team. Whether you're upgrading, switching car or simply sticking with what you love, we're thrilled to have you with us for another round. Here's to more miles, more savings, and more smiles.
We'll be sure to pass on your kind words to Jessica, Chanel and Jack.
~ the loveelectric team
Very helpful
Very helpful, straight forward and everything went to plan.
15 September 2026
Unprompted review
Reply from loveelectric
Thank you for the 5* review, Alasdair!
We’re very pleased you found the ordering process smooth and are now enjoying your EV.
Welcome to the world of all-electric motoring!
~ the loveelectric team
Incredibly smooth service
Incredibly smooth service. All my questions were always immediately responded to. The people I worked with, Ben, Kristina and Ollie in particular were so proactive, always sending updates.
15 September 2026
Unprompted review
Reply from loveelectric
We’re delighted you had such a positive experience with loveelectric, Hermanni!
Everyone in the team loves hearing how happy our new drivers are; whether it be with their car or how smooth the order process is. Thank you for taking the time to leave us such a great review.
We’ll be sure to pass on your kind words to Ben, Kristina and Oli.
Welcome to the all-electric motoring club.
~ the loveelectric team
Poor service
For the second time they did not turn upo to a booked meeting they scheduled
15 September 2026
Unprompted review
Reply from loveelectric
Hi Matthew,
We apologise for the inconvenience. There was an honest mistake that meant your scheduled meeting slipped between 2 of the team.
You’re now in touch with Amy who is working to order an in-stock vehicle for you to ensure a speedy delivery.
Please let us know if there’s anything else we can help with in the meantime.
~ the loveelectric team
My experience was great!
My experience was great because the leasing process was straightforward, efficient, and easy to understand. The loveelectric team was responsive, helpful, and kept me informed throughout the process, which made everything stress-free.
The company does well in providing clear communication, competitive leasing options, and good customer service. I particularly appreciated how quickly questions were answered and how smooth the vehicle delivery and paperwork process was.
Overall, I had a positive experience and would recommend the loveelectric to others looking for a reliable and professional car leasing provider.
7 September 2026
Unprompted review
Reply from loveelectric
Positive reviews like yours really make the difference, Gulsah.
It’s always great to hear how happy drivers are after getting a car with us, right through the ordering process to delivery & aftercare.
If there’s anything we can help with in the future then please get in touch.
Otherwise, enjoy your new car and we’ll see you out on the road.
~ the loveelectric team
Amy was excellent
Amy was excellent, she listened to my needs and tried her best to support the situation, she responded and got in touch as she said she would. Excellent Service.
11 September 2026
Unprompted review
Reply from loveelectric
Thank you for the 5* review, Nicola!
We’re very pleased you found the ordering process smooth and are now enjoying your EV.
We’ll be sure to pass on your kind words to Amy.
Welcome to the world of all-electric motoring!
~ the loveelectric team
Amy supported me throughout my ordering…
Amy supported me throughout my ordering process, ensuring I was able to find the right vehicle. I would highly recommend based upon my experience.
Thanks :)
10 September 2026
Unprompted review
Reply from loveelectric
Thank you for the positive review, Tom!
We’re very pleased you found the ordering process smooth and are now enjoying your EV.
We’ll be sure to pass on your kind words to Amy.
Welcome to the world of all-electric motoring!
~ the loveelectric team
Great service and car
From the start of the process the LoveElectric team have been very attentive, explaining how things work, options and next steps. I got a great car for a good price through the salary sacrifice which once paperwork was all finalised was delivered really quickly and in excellent condition.
10 September 2026
Reply from loveelectric
We really appreciate you taking the time out of your day to leave us this review, Peter.
From the very first time you log onto the loveelectric app, all the way through to sitting behind the steering wheel of your EV, we aim to make the process as smooth and enjoyable as possible.
Whether you’re popping to the shop or going on a road trip, we’re sure you’ll enjoy every mile of it.
~ the loveelectric team
Great experience all round
Communicant was very good and transparent. the Delivery service was excellent.
1 September 2026
Reply from loveelectric
Thank you for the 5* review, Mo!
We’re very pleased you found the ordering process smooth and are now enjoying your EV.
Welcome to the world of all-electric motoring!
~ the loveelectric team
Fantastic service
Fantastic service, communication was great from start to finish. They even contacted me after the car was delivered to see if everything went ok. Would recommend to anyone.
9 September 2026
Reply from loveelectric
Thank you for the 5* review!
We’re very pleased you found the ordering process smooth and are now enjoying your EV.
Welcome to the world of all-electric motoring!
~ the loveelectric team
Excellent service!
Excellent service!
Really happy with LoveElectric. The whole experience was smooth, and the team were friendly, helpful and responsive throughout. Special thanks to Amy, Jack & Oliver for his excellent support and going above and beyond to help. Highly recommended!
9 September 2026
Unprompted review
Reply from loveelectric
We’re delighted you had such a positive experience with loveelectric, Guruprasad!
Everyone in the team loves hearing how happy our new drivers are; whether it be with their car or how smooth the order process is. Thank you for taking the time to leave us such a great review.
We’ll be sure to pass on your kind words to Amy, Jack and Oli.
Welcome to the all-electric motoring club.
~ the loveelectric team
LoveElectric have been great
LoveElectric have been great through the whole leasing process and have communicated information well. This is the 2nd lease through them and I am happy to recommend them to my friends and colleagues
7 September 2026
Reply from loveelectric
Thank you Gareth. Knowing that you've enjoyed your experience enough to commit to another EV with us means the world to the whole team. Whether you're upgrading, switching car or simply sticking with what you love, we're thrilled to have you with us for another round.
Here's to more miles, more savings, and more smiles.
~ the loveelectric team
Reply from loveelectric
Thank you for the positive review, Robert!
We’re very pleased you found the ordering process smooth and are now enjoying your EV.
Welcome to the world of all-electric motoring!
~ the loveelectric team
Staff are brilliant!
Recently placed a lease order through Loveelectric, originally dealing with Kristina she was absolutely brilliant at keeping me up to date until the order was placed with the dealer where Oliver then picked up contact, I realise I may have been a challenging customer for Oliver though he dealt with everything I asked him and had the car delivered the day it was supposed to as promised and was exceptionally prompt at dealing with a couple of aftersales issues I raised. Superb dealings!
3 September 2026
Unprompted review
Reply from loveelectric
We’re delighted you had such a positive experience with loveelectric!
Everyone in the team loves hearing how happy our new drivers are; whether it be with their car or how smooth the order process is. Thank you for taking the time to leave us such a great review.
We’ll be sure to pass on your kind words to Kristina and Oli.
Welcome to the all-electric motoring club.
~ the loveelectric team
Wish I’d made the switch sooner!
After 12 years of owning the same petrol car outright, taking on a monthly car payment was a pretty big decision for me. I’d been considering switching to electric for a while, but when my old car started needing more repairs than it was worth, I finally decided it was time.
I spent a LOT of time researching the options and working out the costs before committing, and the Love Electric team were brilliant throughout. I had what felt like a million questions, but they were always happy to answer them, jump on a call and talk everything through without ever making me feel rushed or pressured.
The salary sacrifice scheme has meant I’ve been able to get the car I really wanted at a monthly cost I’m comfortable with, and I love that insurance, servicing, maintenance, tyres and breakdown cover are all included in one payment. It takes away so much of the hassle and uncertainty of running a car.
The whole process from choosing and ordering the car through to delivery was genuinely so much easier than I expected. I’m absolutely loving the car, the running costs are significantly cheaper than my old petrol car and the drive is unbelievably smooth.
I honestly wish I’d done it years ago. I wouldn’t hesitate to recommend Love Electric to anyone considering making the switch to an EV.
25 August 2026
Unprompted review
Reply from loveelectric
Positive reviews like yours really make the difference, Aneliese.
Everyone in the team loves hearing how happy our new drivers are after getting a car with us, right through the ordering process to delivery & aftercare.
If there’s anything we can help with in the future then please get in touch.
Otherwise, enjoy your new car and we’ll see you out on the road.
~ the loveelectric team
Just some website feedback:
Just some website feedback:
1) please tell me where to log on as an employee. The option is NOWHERE on your main page. Everything but.
2) i eventually found it hidden via two other sub menus but its not really convenient to only have an email sent with a link to log in as my work email isnt easily accessible from my mobile and you now seem to have taken the login by password option away
3) the car filter choices the bottom button to filter does not work on safari. It hides at the bottom of the screen either portrait or landscape.
All in all a bit of a frustrating experience
2 September 2026
Unprompted review
Reply from loveelectric
Hi there, thank you for taking the time to leave us feedback on your experience with the website.
We of course don’t want any part of the journey to be frustrating - quite the opposite. We’re constantly looking to improve the user experience and this is a really useful insight into where we can make positive changes.
1. We’ll shortly be adding a clearly labelled login button to the website, making it easy for existing customers to reach the loveelectric platform.
2. The login options have recently been tweaked to reflect how most of our users login, but we’ve now noted this can cause frustration.
3. Thank you for pointing out this bug. Our development team will investigate and patch.
Now that you’re logged in and registered, please do reach out if you’d like some help with finding your perfect electric car.
~ the loveelectric team
Very good communication
Very good communication, I had a number of queries and unforeseen changes to my order throughout the process and all were dealt with professionally, and quickly. And the car is great!
2 September 2026
Reply from loveelectric
Thank you for the 5* review, James!
We’re very pleased you found the ordering process smooth and are now enjoying your EV.
Welcome to the world of all-electric motoring!
~ the loveelectric team
Excellent service!
I received regular updates about the progress of my car delivery, and all of my emails/calls/questions were answered promptly. The aftercare has also been second to none with Oliver helping me with a Porsche app related issue that really wasn't a problem for him to solve.
7 May 2026
Reply from loveelectric
We’re delighted you had such a positive experience with loveelectric, Gemma!
Everyone in the team loves hearing how happy our new drivers are; whether it be with their car or how smooth the order process is. Thank you for taking the time to leave us such a great review.
We’ll be sure to pass on your kind words to Oliver!
Welcome to the all-electric motoring club.
~ the loveelectric team
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