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loveelectric Reviews 

939
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 279 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the team for being exceptionally helpful and guiding them patiently through every step of selecting and ordering their new electric vehicles. Consumers also deeply appreciate the fast delivery service alongside clear, consistent communication from the very beginning until the car arrives safely at their home. However, some reviewers were not happy with delivery scheduling, pointing out long unexpected delays and estimated dates that kept being pushed back. A few people mentioned encountering frustrating experiences due to communication issues and feeling disappointed with the overall service provided during their lease.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, describing team members as exceptionally knowledgeable,... See more

Service

Consumers find service to be positive, highlighting a smooth, seamless transaction and excellent support from... See more

Delivery service

Customers expressed great satisfaction with the delivery service, frequently highlighting quick turnaround... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting responsive and... See more

User experience

Clients share positive opinions on user experience, highlighting how smooth, straightforward, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Smooth transaction, everyone involved was exceptionally helpful. Quick turnaround from an initial enquiry to a delivery date on a used vehicle. The car is immaculate. I'm very happy I've made a decisi... See more

Company replied

Rated 5 out of 5 stars

I don't have anything negative to say! This is my second lease from loveelectric and on both occasions the process has been smooth and easy to follow. From the ease of choosing and booking you... See more

Company replied

Rated 5 out of 5 stars

really good website, makes choosing a car very easy. good communication with the loveelectric team through out the process. it’s my second time using them, will probably be a third when this contract... See more

Company replied

Rated 5 out of 5 stars

Amy was fantastic at answering my questions and giving me confidence to proceed with the order. Very knowledgeable and personable. Overall the process so far has been smooth and there has always been... See more

Company replied


Company details

  1. Leasing Service
  2. also in
  3. Auto Broker
  4. Car Finance and Loan Company
  5. Car Leasing Service
  6. Electric Motor Store
  7. Motor Vehicle Dealer

About loveelectric

Written by the company

loveelectric is on a mission to revolutionise all-electric motoring.

Founded in 2021, we’ve built a fully regulated salary sacrifice platform that empowers employees to lease electric cars using pre-tax income, cutting monthly costs by up to 60%.

We're a B Corp-certified electric vehicle leasing broker specialising in salary sacrifice, enabling businesses and employees to transition toward sustainable mobility. Our inclusive employee benefit allows employees to save up to 60% on new and used electric cars while helping companies lead the way in sustainability - all at zero cost and zero risk to employers.

Every car leased through us comes with fully comprehensive insurance, maintenance, servicing, tyre replacement and breakdown cover - all as standard.

We’ve recently launched the UK’s first salary-sacrifice-compatible virtual Charge Card: a virtual Visa card that turns EV charging into a tax-efficient, fraud-proof, cost-neutral solution for businesses.

#LoveYourJourney


Contact info

4.8

Excellent

TrustScore 5 out of 5

939 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(939)

258 reviews in the last 12 months

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Rated 5 out of 5 stars

Great company to deal with…

Great company to deal with ,professional from order to delivery .
After care was great and will deal again with them as well as recommended to friends family and colleagues

21 August 2026
Unprompted review
loveelectric logo

Reply from loveelectric

We’re delighted you had such a positive experience with loveelectric, Marvin!

Everyone in the team loves hearing how happy our new drivers are; whether it be with their car or how smooth the order process is. Thank you for taking the time to leave us such a great review.

Welcome to the all-electric motoring club.

~ the loveelectric team

Rated 5 out of 5 stars

A very simple process

Simple to order and with good communications from the start to when it was delivered to my door.

30 September 2026
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Reply from loveelectric

Thank you for the positive review, Julian!

We’re very pleased you found the ordering process smooth and are now enjoying your EV.

Welcome to the world of all-electric motoring!

~ the loveelectric team

Rated 5 out of 5 stars

Excellant Service

The process was handled great from the start. The team handled my 100s of questions in the intitial stages really well. After settling on car the process was so quick and easy. Delivery was spot on as well. The whole concept and service makes life so much easier.

30 September 2026
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Reply from loveelectric

We’re delighted you had such a positive experience with loveelectric, Llewellyn!

Everyone in the team loves hearing how happy our new drivers are; whether it be with their car or how smooth the order process is. Thank you for taking the time to leave us such a great review.

Welcome to the all-electric motoring club.

~ the loveelectric team

Rated 5 out of 5 stars

From start to finish Love electric have…

From start to finish Love electric have been helpful patient and I cannot recommend them enough

30 September 2026
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Reply from loveelectric

Thank you for the 5* review, Aqeel!

We’re very pleased you found the ordering process smooth and are now enjoying your EV.

Welcome to the world of all-electric motoring!

~ the loveelectric team

Rated 5 out of 5 stars

Using Love Electric was really easy

Using Love Electric was really easy. From browsing on the web site to finding my perfect vehicle. After committing to the scheme, Rachel Weston from the team was amazing at keeping me informed every step of the way. Shared in my excitement in receiving my new vehicle, despite the fact she deals with the same thing all day long. I was very impressed to receive a call from Rachel on the evening my car was delivered to check all was in order. Special mention also to the delivery driver, he was very knowledgeable spent time with me to run through the vehicle and explain every detail. I couldn't rate Love Electric any higher.

16 September 2026
Unprompted review
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Reply from loveelectric

We really appreciate you taking the time out of your day to leave us this review.

From the very first time you log onto the loveelectric app, all the way through to sitting behind the steering wheel of your EV, we aim to make the process as smooth and enjoyable as possible.

Whether you’re popping to the shop or going on a road trip, we’re sure you’ll enjoy every mile of it.

We'll be sure to pass on your kind words to Rachel.

~ the loveelectric team

Rated 4 out of 5 stars

Always helpful and thorough

Always helpful and thorough. Helped all the way to the handover with calls or emails and the handover went successfully yesterday.

30 September 2026
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Reply from loveelectric

Thank you for the positive review, Neil!

We’re very pleased you found the ordering process smooth and are now enjoying your EV.

Welcome to the world of all-electric motoring!

~ the loveelectric team

Rated 5 out of 5 stars

Ben was always there to answer…

Ben was always there to answer questions, he gave me immediate answers, knowledge and options whenever I needed it. Overall a great service. Thanks Ben

28 September 2026
Unprompted review
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Reply from loveelectric

Thank you for the positive review, Gary!

We’re very pleased you found the ordering process smooth and are now enjoying your EV.

We'll be sure to pass on your kind words to Ben.

Welcome to the world of all-electric motoring!

~ the loveelectric team

Rated 5 out of 5 stars

Very good communication from the…

Very good communication from the outset, Amy Yates was very good with explaining the process and answering any questions I had.

14 September 2026
Unprompted review
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Reply from loveelectric

Thank you for the 5* review, Lee!

We’re very pleased you found the ordering process smooth and are now enjoying your EV.

We'll be sure to pass on your kind words to Amy.

Welcome to the world of all-electric motoring!

~ the loveelectric team

Rated 5 out of 5 stars

Great experience would recommend to…

Great experience would recommend to anyone given the opportunity, the service was fantastic from Amy at the beginning to various staff members throughout the process, love electric team well done and happy to be dealing with professionalism and courtesy

23 September 2026
Unprompted review
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Reply from loveelectric

We’re delighted you had such a positive experience with loveelectric, Barry!

Everyone in the team loves hearing how happy our new drivers are; whether it be with their car or how smooth the order process is. Thank you for taking the time to leave us such a great review.

We’ll be sure to pass on your kind words to Amy.

Welcome to the all-electric motoring club.

~ the loveelectric team

Rated 5 out of 5 stars

Smooth transaction

Smooth transaction, everyone involved was exceptionally helpful. Quick turnaround from an initial enquiry to a delivery date on a used vehicle. The car is immaculate. I'm very happy I've made a decision to lease through the work supported scheme.

25 September 2026
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Reply from loveelectric

Thank you for the 5* review!

We’re very pleased you found the ordering process smooth and are now enjoying your EV.

Welcome to the world of all-electric motoring!

~ the loveelectric team

Rated 5 out of 5 stars

Thanks Amy!

Amy was fantastic at answering my questions and giving me confidence to proceed with the order. Very knowledgeable and personable. Overall the process so far has been smooth and there has always been someone to speak to either on email or zoom to answer queries.

24 September 2026
Unprompted review
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Reply from loveelectric

Thank you for the 5* review, Kris!

We’re very pleased you found the ordering process smooth and are now enjoying your EV.

We'll be sure to pass on your kind words to Amy.

Welcome to the world of all-electric motoring!

~ the loveelectric team

Rated 5 out of 5 stars

making light work of dealing with…

making light work of dealing with tricky energy suppliers. Biggest thanks to Rachel and the fleet team at love electric for an excellent experience. I wouldn't hesitate to recommend, Rachel in particular is diligent, knowledgeable and has consistently gone over and above to get the right outcome for the customer. The fleet team have similarly been great.

24 September 2026
Unprompted review
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Reply from loveelectric

We really appreciate you taking the time out of your day to leave us this review, Laura.

From the very first time you log onto the loveelectric app, all the way through to sitting behind the steering wheel of your EV, we aim to make the process as smooth and enjoyable as possible.

We'll be sure to pass on your kind words to Rachel.

~ the loveelectric team

Rated 5 out of 5 stars

Responsive

Responsive, helpful, very friendly.

24 September 2026
Unprompted review
loveelectric logo

Reply from loveelectric

Thank you for the 5* review, Lauren!

We’re very pleased you found the ordering process smooth and are now enjoying your EV.

Welcome to the world of all-electric motoring!

~ the loveelectric team

Rated 5 out of 5 stars

Great experience

Simple process from ordering the car to having it delivered - delivery on the day was amazing. Lily called me and kept me informed and arrived bang on time. Absolutely love the new car already 😁

23 September 2026
Unprompted review
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Reply from loveelectric

We’re delighted you had such a positive experience with loveelectric, Vanessa!

Everyone in the team loves hearing how happy our new drivers are; whether it be with their car or how smooth the order process is. Thank you for taking the time to leave us such a great review.

Welcome to the all-electric motoring club.

~ the loveelectric team

Rated 2 out of 5 stars

Started Great, but now not very good - Look at all Options

We joined Loveelectric over 5 years ago, and the service was excellent. Since then, it has gone downhill rapidly, not a cheap as you may think and now not an enjoyable experience. The Benefit in Kind tax was not really explained, and is now a major additional cost that may not be easily seen in your pay packet.

My recommendation would be to look at all lease options, including those that are not salary sacrafice as they can be cheaper than Loveelectric.

Safe to say, I wont be using Loveelectric again.

23 September 2026
Unprompted review
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Reply from loveelectric

Thank you for taking the time to leave a review Clive, although we’re of course disappointed to hear you aren’t entirely satisfied.

Before an order is placed, we set out the payment schedule for the entirety of the lease. The Benefit in Kind tax is currently locked in until 2029/30 (4% for 2026/27, 5% for 2027/28 and 7% for 2028/29), which is reflected in this schedule.

We’re confident that salary sacrifice still remains the most affordable all-in-one package for EVs.

Sorry to hear you won’t be leasing another electric car with us - if you’d like us to find you a deal in the future please don’t hesitate to get in touch.

~ the loveelectric team

Rated 5 out of 5 stars

I've just received my second car…

I've just received my second car through loveelectric, and can't rate the scheme highly enough. They are a delightful team to work with, the technology seems seamless and well integrated, and I'm really pleased with the car. Thank you!

22 September 2026
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Reply from loveelectric

Knowing that you've enjoyed your experience enough to commit to another EV with us means the world to the whole team, Tom.

Whether you're upgrading, switching car or simply sticking with what you love, we're thrilled to have you with us for another round.

Here's to more miles, more savings, and more smiles.

~ the loveelectric team

Rated 4 out of 5 stars

Good sales support

Ordering service and pre-sales support v good as was communication throughout.

18 September 2026
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Reply from loveelectric

Thank you for the positive review, Tom!

We’re very pleased you found the ordering process smooth and are now enjoying your EV.

Welcome to the world of all-electric motoring!

~ the loveelectric team

Rated 5 out of 5 stars

The team at Loveelectric are always polite and helpful

The team at Loveelectric are always helpful and polite and addressed all my questions quickly and efficiently.

I have worked with Loveelectric twice and both times have had a great experience.

21 September 2026
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Reply from loveelectric

We’re delighted you had such a positive experience with loveelectric, Ajay!

Everyone in the team loves hearing how happy our drivers are; whether it be with their car or how smooth the order process is. Thank you for taking the time to leave us such a great review.

~ the loveelectric team

Rated 5 out of 5 stars

Fantastic Service

What a fantastic service right from the very beginning. The whole process was fully supported and you were provided assistance all the way. It was so streamlined and you were continually being kept update. I would definitely recommend

16 September 2026
Unprompted review
loveelectric logo

Reply from loveelectric

We’re delighted you had such a positive experience with loveelectric, Cath!

Everyone in the team loves hearing how happy our new drivers are; whether it be with their car or how smooth the order process is. Thank you for taking the time to leave us such a great review.

Welcome to the all-electric motoring club.

~ the loveelectric team

Rated 5 out of 5 stars

over all fantastic experience

over all fantastic experience, Rachel from love electric was such a good help :) would highly recommend.

17 September 2026
Unprompted review
loveelectric logo

Reply from loveelectric

Thank you Alison!

We’re very pleased you found the ordering process smooth and are now enjoying your EV.

We'll be sure to pass on your kinds words to Rachel.

Welcome to the world of all-electric motoring!

~ the loveelectric team

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