Love & Lace Reviews 

Excellent service. Goods arrived ahead of the delivery date given and were of good quality at a reasonable price.
Will definitely use this firm again .

My original order got lost by royal mail and the owner dealt with it really swiftly.

Superly nice top quality stuff. Can't wait to start making things with it! Prices very reasonably and received the package relatively quickly..

Quick delivery

Wires for bras are good quality and price. Very pleased with service and would definitely recommend and use again.
Thank you

All good speedy despatch items as described. Would buy again

Great service , and delivery , items as described

Great item. Thank you

Should give it no starts if possible.
Ordered and paid for shoes on 29/05/2026, unfortunately the shoes did not fit despite getting a larger size than normal. It has taken nearly 8 weeks to obtain return labels having provided all information requested to include photos from every angle going and countless emails with their delay tactics and having finally got the return labels and returning them (which they received on the 1st July 2026) I am now in the process of trying to get my refund back. Received email confirmation that I would receive refund in 3-5 working days on the 9th July 2026 having chased them again on the 17th July 2026, it was confirmed again via email on the 18th July that my refund has been processed and it will now take 5-8 working days. In this day and age I cannot believe that at present it has taken nearly 8 weeks and counting!!! To return and refund. I will certainly not purchase from this company again, it seems that once they have your money they like to avoid and apply delay tactics with refunding it back. This has been raised with my bank and all information provided to them inorder to claim the monies back

Great quality fabric and good commutations. Thanks

Beautiful lace on the website. Order fulfilled quickly. Very good patterns.

As described, seem sturdy and well made. i was grateful for the helpful measurement advice. The wires fit my M & S bra well and give it a new lease of life.
Delivery was a little slower than anticipated but all good otherwise.

The Bra wires are exactly the right size and strength to repair my Truimph Bras. I have gotten wires from different sites but they bent and broke too quickly not being as strong. A couple of years ago you sent them directly to my home in Ireland.
This time it was only UK postage.
I ended up spending more to have it addressed to AnpostUK, then another amount for the customs and fees to come into Ireland.
Just swallowed the cost so I can repair a number of expensive bras. The wires are perfect, the over €35in fees because they couldn't be sent directly to Ireland was the problem

Kayleigh at Love and Lace provides excellent customer service and was so helpful when I ordered the wrong sized product. She accepted the retuned item and sent out the correct size.

I have a number of bras from the same company which have very strong, hard wires so I changed them for the Love & Lace ones which are much more comfortable. I will order some more & change the rest of my bras.

Kayleigh's communication was amazing! My order must have gotten lost in the mail so I emailed her and she quickly sent me a new one! Everything is great quality and I can't wait to use it all

I love wide selection and colours of their lace. Also appreciate swatches they include

Customer service were kind and prompt. Products are high quality and accurately described. Website is easy to use and offers free size charts to ensure you are buying correctly. Really great experience.

Got what I ordered, when I was worried the seller reassured me.

Great website found what I needed quickly. Product arrived quickly, great price