Lorans Medical Reviews 38

TrustScore 3 out of 5

3.0

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Company details

  1. Dental Clinic

Written by the company

Lorans medical is one of the top hospitals in Turkey specializing in hair transplant, dental treatment, and cosmetic surgeries with more than ten years of experience. As a professional medical team, we make sure to provide you with all the information you need and make all reservations for you (hospital appointment, hotel booking, flight reservation) before coming to Turkey. We will follow your case step by step and offer you a comfortable environment and five stars services.


Contact info

3.0

Average

TrustScore 3 out of 5

38 reviews

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1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 1 out of 5 stars

I had a circular facelift done through…

I had a circular facelift done through this company. Here are the results. I paid 5,000 euros. They refused to correct the scars or return the money.

13 July 2024
Unprompted review
Lorans Medical logo

Reply from Lorans Medical

Hello,

We are sincerely sorry to hear that you are disappointed with your experience and results. Patient safety, satisfaction, and post-operative follow-up are extremely important to us, and we take every concern seriously.

Please note that healing after facelift procedures can vary significantly from one patient to another depending on skin type, healing response, lifestyle factors, and post-operative care. In some cases, scars may appear more visible during the healing phase before improving over time.

We would like to clarify that our team remains available to evaluate every case individually and discuss possible corrective or supportive solutions when medically appropriate. We regret if there has been any misunderstanding regarding follow-up or expectations.

We invite you to contact our patient relations department directly so we can review your medical file and photographs in detail and work toward a constructive resolution.

We wish you a smooth recovery and the best of health.

Rated 5 out of 5 stars

I was a bit nervous at first

I was a bit nervous at first, but the moment I sat in the chair, the dentist’s kindness and gentle approach instantly made me feel at ease. The whole experience was smooth and surprisingly pleasant—nothing like the scary stories I used to hear. No pain, no stress, just comfort and care. I left with a bright smile, not just because of the treatment, but because of how well I was treated. Truly a wonderful experience!

1 April 2025
Unprompted review
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Reply from Lorans Medical

Thank you so much for your kind words! We're truly happy to hear that you felt comfortable and well cared for during your visit. Your trust means the world to us, and it's wonderful to know that we could help turn any nervousness into a positive and pleasant experience. We're always here to make you smile—before, during, and after your appointment!

Rated 1 out of 5 stars

Things change after you pay

Everything was excellent on first visit. They asked me to come back a few months later foe finishing the implant, they did not say at the time how long they need me for. I booked my work leave booked my flights, then they said oh 4 days is not enough to finish 1 implant. I can not recommend this clinic 😔

13 January 2025
Unprompted review
Lorans Medical logo

Reply from Lorans Medical

Hello,

Thank you for sharing your feedback. We are sorry to hear that your second visit did not meet your expectations.

For implant treatments, the duration of the second visit may vary depending on the healing process, bone condition, and the medical evaluation performed before the final stage of the procedure. In some cases, additional time is required to ensure the safety and long-term success of the implant treatment.

We understand that travel and work arrangements can be difficult, and we regret any inconvenience caused by the scheduling misunderstanding. Our intention is always to provide the most appropriate and safe treatment plan for each patient rather than rushing a medical procedure.

We remain available to review your case with you directly and assist in finding the best possible solution.

We wish you the best of health

Rated 5 out of 5 stars

I came long way from Algeria I got my…

I came long way from Algeria I got my teeth done at Lorans Clinic and it was a great experience I really recommend it

20 September 2024
Unprompted review
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Reply from Lorans Medical

Thank you so much for your kind words! We're truly happy to hear that you felt comfortable and well cared for during your visit. Your trust means the world to us, and it's wonderful to know that we could help turn any nervousness into a positive and pleasant experience. We're always here to make you smile—before, during, and after your appointment!

Rated 5 out of 5 stars

Thank you Lorans clinic for the amazing…

Thank you Lorans clinic for the amazing smile😁😁😁, It was a good experience thanks to the doctor and all the staff.

11 August 2024
Unprompted review
Lorans Medical logo

Reply from Lorans Medical

Thank you so much for your kind words! We're truly happy to hear that you felt comfortable and well cared for during your visit. Your trust means the world to us, and it's wonderful to know that we could help turn any nervousness into a positive and pleasant experience. We're always here to make you smile—before, during, and after your appointment!

Rated 4 out of 5 stars

It was a great experience in your…

It was a great experience in your clinic
Cause of you now I can smile with confidence
Thank you guys your the best🙏

16 August 2024
Unprompted review
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Reply from Lorans Medical

Thank you for your trust and thank you for choosing our clinics.

Rated 1 out of 5 stars

Warning



WARNING: Lorans Medical Clinic in Zeytinburnu, Istanbul – Avoid This Place!

I recently had an incredibly bad experience with Lorans Medical Clinic in Zeytinburnu, Istanbul, and I want to warn everyone before you consider going there.

Here’s a summary of what happened:

1. Misleading Pricing & Hidden Charges: They increased the cost of services after starting the treatment, even though we had agreed on a price beforehand. I also experienced false advertising and was hit with hidden charges that weren’t disclosed initially.
2. Terrible Aftercare & Unprofessionalism: After the treatment, I had severe pain and reached out multiple times, but the clinic refused to take responsibility or offer proper aftercare. They didn’t even cover travel expenses for a reexamination, which I needed urgently.
3. Rude Staff: One staff member, Ms. Jasmine, was dismissive and careless about my situation. She didn’t stick to scheduled appointments, leaving me without any support when I needed it the most.
4. Inadequate Customer Service: Despite multiple attempts to get help, they ignored my concerns and didn’t acknowledge the ongoing pain I was experiencing. They refused to provide any meaningful solution, even after other dental experts advised me to seek additional care.

This clinic caused me physical pain, emotional distress, and financial loss. Please think twice before trusting them with your health and well-being. I’ve filed a formal complaint with the authorities and hope they will be held accountable.

Stay safe and be cautious! Don’t let this happen to you or your loved ones.

Thank you for your response. However, after years of complications, infections, additional expenses, and the loss of three teeth following treatment performed at your clinic, I need more than a general public statement.

I contacted the clinic multiple times in the past while experiencing pain and complications, but I did not receive meaningful support at the time. That is why it is difficult for me to understand why a response only appeared now, after my review became public.

At this stage, I would like clarity regarding what concrete assistance your clinic is willing to provide. I am now facing additional corrective treatment, including root canal re-treatment and replacement of lost teeth, which has caused significant physical, emotional, and financial hardship.

If the clinic genuinely wishes to resolve this matter constructively, I ask for a clear written proposal regarding how you intend to assist with the corrective care and related costs resulting from the treatment complications.

My goal is not conflict. I simply want proper treatment and accountability after the difficulties I have experienced.

15 July 2024
Unprompted review
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Reply from Lorans Medical

Hello,

We are sorry to read your comments and regret that your experience did not meet your expectations. Patient care, transparency, and medical follow-up are priorities for our clinic, and we take all feedback seriously.

Regarding treatment costs, initial quotations are based on the information available before the clinical examination. In some cases, the treatment plan may need to be adjusted after detailed medical and radiological evaluations in order to provide the safest and most suitable solution for the patient. Any modifications are normally explained and discussed before proceeding.

We are also concerned to hear about the pain and difficulties you described. Please note that post-treatment discomfort and healing responses can vary from patient to patient, and our medical team remains available to evaluate complications or concerns whenever necessary.

Concerning the communication issues mentioned, we sincerely regret if you felt unsupported at any stage of your treatment journey. This does not reflect the level of service we aim to provide to our patients.

We would welcome the opportunity to review your case in detail through our patient relations department in order to better understand the situation and work toward a constructive resolution.

We wish you a healthy recovery and all the best

Rated 5 out of 5 stars

It was really an amazing experience…

It was really an amazing experience with Lorans Medical, I would like to thank all the medical staff and especially my adviser Wael who provide me with all the necessary information about dental
Thank you Wael

6 June 2024
Unprompted review
Lorans Medical logo

Reply from Lorans Medical

Thank you, we are delighted that you have such a beautiful smile.

Rated 4 out of 5 stars

Lorans Medical

Lorans Medical, I have heard about the wonderful work in the field of orthodontics, hair transplantation, and its expertise is pioneering in these fields. The whole experience is always described as great, they arrange everything hotel and transportation from airport to hotel and from hotel to clinic on time. All team members are professional and experienced, and the consultation is precise and reflects high expertise. Many have regained their radiance and smiles thanks to them and their amazing work, I highly recommend Lorans Medical. Don't miss visiting Türkiye. Don't miss working with Lorans Medical's professional team.

27 June 2024
Unprompted review
Lorans Medical logo

Reply from Lorans Medical

Thank you, we are delighted that you have such a beautiful smile.

Rated 5 out of 5 stars

Lorans Medical

i live in Istanbul and this clinic has a very good reputation here, i heard so much about it. i also watched a video in which the clinic won best clinic award i think it was in 2022.

27 June 2024
Unprompted review
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Reply from Lorans Medical

Thank you for your trust and thank you for sharing the details of your experience with us.

Rated 5 out of 5 stars

Lorans medical in Istanbul has to be…

Lorans medical in Istanbul has to be the best place ever! I have been a patient of Dr IIknur at Lorans medical. Staff are great. I feel like I have known everyone at the clinic for years. Dr IIknur truly makes me feel comfortable! I have loved her work, she is friendly, gentle, patient and a perfectionist. I love her hygienist and the team, they are all amazing! Going to dentist is not my favourite thing to do, but with Dr IIknur I know I was in good hands. I can’t wait for my next visit.

10 May 2024
Unprompted review
Lorans Medical logo

Reply from Lorans Medical

Thank you for your trust and thank you for sharing the details of your experience with us.

Rated 5 out of 5 stars

I was hesitant & a little bit scared at…

I was hesitant & a little bit scared at the beginning, yet both the advisor Mr. Wael as well as Dr. Fetih & the rest of the team at Lorans Medical invested the best of their efforts in making me feel comfortable Pre, during & after the procedures.

Mr. Wael answered each & everyone of my infinite concerns & questions and Dr. Fetih corrected my smile in a way that exceeded my expectations.

Thank you Mr. Wael, thank you Dr. Fetih, thanks to the doctors who worked on my root kanaler & thanks to those who help with translating 🙏🏼 it was a pleasure meeting you guys :)

12 August 2023
Unprompted review
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Reply from Lorans Medical

Thank you so much for your kind words and for trusting us with your smile journey 🌟

We truly appreciate your feedback and are very happy to hear that your experience with us exceeded your expectations. Mr. Wael, Dr. Fetih, and the entire Lorans Medical team always strive to make every patient feel comfortable, informed, and cared for throughout every step of the process.

Your satisfaction and confidence mean the world to us, and we’re delighted that we could help you achieve the smile you wanted 😊

It was a real pleasure meeting you as well, and we wish you endless happiness and confidence with your new smile. You are always welcome at Lorans Medical 🙏🏼

Rated 1 out of 5 stars

The worst clinic ever

The worst clinic ever, so my experience with them was the worst as well.
I really don't recommend this clinic to anyone.

11 January 2023
Unprompted review
Lorans Medical logo

Reply from Lorans Medical

Thank you for your trust and thank you for sharing the details of your experience with us.

Rated 5 out of 5 stars

Very good

Very good
Lorans clinic one of the top hospitals

11 January 2023
Unprompted review
Lorans Medical logo

Reply from Lorans Medical

Thank you, we are delighted that you have such a beautiful smile.

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