Lonvera Reviews 

352
•
TrustScore 3 out of 5

3.2

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Review summary

Created with AI, based on recent reviews

Evaluating 347 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently praise the exceptionally helpful support team, noting that customer service agents always respond promptly and kindly to resolve any questions or concerns. Many people also deeply appreciate the effective health products, mentioning noticeable improvements in joint comfort, physical mobility, and daily energy levels. Some reviewers were not happy with unexpected recurring subscriptions, mentioning that they were charged for new shipments automatically. Additionally, a few customers noted that certain supplement items completely failed to deliver the expected health benefits or arrived with missing components.

What people talk about most

Order

People report ambiguous experiences with orders, noting that while some consumers received prompt shipments... See more

Customer service

Consumers find customer service to be positive, highlighting prompt email responses and friendly support... See more

Subscription

Users describe profound frustration with subscription experiences, frequently noting unexpected recurring... See more

Response time

Clients share ambiguous opinions on response time, with some reviewers praising prompt assistance and... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Somehow ended up ordering 8 bottles thought I only ordered 5...? Only been taking Vita Bull for one month, energy level has been good. Not feeling any different other than digestive issues. I have los... See more

Company replied

Rated 3 out of 5 stars

I didn't feel much difference in my joint pain after taking the tablets. I did experience some digestive issues that subsided after I stopped taking the pills. I wasn't sure it was the Bone flex so I... See more

Company replied

Rated 4 out of 5 stars

I began a regemine of peptide, your bone product and a beef organ complex. The peptide to promote healing and the other products to provide the nutrients needed for healing. My three areas were my k... See more

Company replied

Rated 2 out of 5 stars

Certainly no significant difference - no let me rephrase that in case it is misconstrued - no difference of any degree has been noticeable with BONEFLEX. My mobility, pain, annoyance levels are the s... See more

Company replied


Company details

Written by the company

Natural health and wellness company specializing in beef organs.


Contact info

3.2

Average

TrustScore 3 out of 5

352 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 99% of negative reviews

Typically replies within 24 hours

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3.2

All reviews

(352)

352 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

5 stars for vitabull

I noticed a difference in my over all well being in day 5. Week 2 was the test… I’m a 60 year old sole proprietor in the painting business. This week was the start of a heat wave in the Shenandoah Valley. 95 and higher degrees. I was in direct sunlight, no shade and operating a 40ft extension ladder on my own.With plenty of water, salt and powerade to help combat dehydration, I sincerely believe vitabull was what I needed for strength and endurance. I know for a fact that I would not have been able to handle this job last year. I don’t feel as fatigued at the end of the day like I was 4 weeks ago. Vitabull for life!

14 July 2026
Unprompted review
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Reply from Lonvera

Thank you for sharing your experience! It’s great to hear VitaBull has made such a noticeable difference in your energy and endurance. We truly appreciate your trust and support! 💪

Rated 4 out of 5 stars

Seems to help

I don't take it all the time. When I do I have less knee pain

22 July 2026
Unprompted review
Lonvera logo

Reply from Lonvera

Thank you for sharing your experience! We’re glad to hear you’ve noticed less knee pain when taking it. 🙌

Rated 1 out of 5 stars

DO NOT ORDER FROM LONVERA! SCAM

DO NOT ORDER FROM LONVERA!! They are a scam and will put you on a subscription plan even if you just order one bottle to try. Then when you try to cancel they will ignore your requests and keep billing you month after month.

Horrible company and a horrible product.

8 August 2026
Unprompted review
Lonvera logo

Reply from Lonvera

We’re sorry to see these claims, but we’d like to clarify the facts. The subscription was selected during checkout in exchange for a discounted price—it was not added automatically. Furthermore, our records show that your subscription was cancelled immediately when you requested it. We believe it’s important that reviews accurately reflect what occurred.

Rated 5 out of 5 stars

Boneflex…fabulous product which has…

Boneflex…fabulous product which has given me back movement

8 August 2026
Unprompted review
Lonvera logo

Reply from Lonvera

Thank you for your wonderful feedback! We're so pleased to hear BoneFlex has helped restore your movement. Wishing you continued progress and many more active days ahead!

Rated 1 out of 5 stars

I had very high hopes

I had very high hopes. Unfortunately did not help me. I still have a few bottles left. The second shipment of 3 I did not realize it is a subscription. May be I need more than 2.5 months but in general I think it’s waste of $$.
It is my fault not seeing the subscription part. 👎👎👎

7 August 2026
Unprompted review
Lonvera logo

Reply from Lonvera

Thank you for giving BoneFlex a fair try and for sharing your experience. Results can vary from person to person, and we’re sorry it hasn’t delivered the improvement you hoped for.

Rated 5 out of 5 stars

Customer Service like no other

Amazing products and good prices but where this company really excel is in their customer service !! Rare to find a company that will go to the length these guys will go to provide real genuine great customer service …..shout out to Marion who dealt with my small issue in such a professional and friendly manner!! It means a lot and I’ve no hesitation in recommending this company and their products !! Will return for sure 👍🏼 …..thank you Marion

7 August 2026
Unprompted review
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Reply from Lonvera

Thank you so much for your kind words and recommendation! We’ll be sure to pass your lovely feedback on to Marion. We truly appreciate your support and look forward to having you back! 🙌

Rated 3 out of 5 stars

I have been using boneflex for about…

I have been using boneflex for about 21days. So far i have not had much improvement with my knee pain. Hopefully the longer I use it I will see less pain.

2 July 2026
Unprompted review
Lonvera logo

Reply from Lonvera

Thank you for sharing your experience. While results can vary from person to person, many customers notice improvements after using BoneFlex consistently for a bit longer. We hope you start feeling the benefits soon, and if you have any questions, our support team is always here to help.

Rated 1 out of 5 stars

Have not received my latest as of yet!

7 August 2026
Unprompted review
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Reply from Lonvera

Hi, we're sorry to hear your latest order hasn't arrived yet. Please contact our support team with your order number so we can investigate this for you and provide an update as quickly as possible. We'll be happy to help.

Rated 2 out of 5 stars

I tried to return product since it…

I tried to return product since it dudnt work for me at all. Instead they gave a 40 % refund. Rip off. They didn't offer me return option, just said it was too late to cancel.

21 July 2026
Unprompted review
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Reply from Lonvera

We're disappointed to see this review, as it does not reflect what actually happened. During your communication with our support team, you never requested to return the product and instead presented a different explanation for your request. Despite that, we still offered you a 40% refund as a goodwill gesture for customer satisfaction.

Claiming that you tried to return the product is simply not supported by our conversation history. We encourage customers to share honest feedback, but it should also be accurate.

Rated 1 out of 5 stars

Scam.

Scam.. product is totally rubbish . Its a china base product . And steal your bank details . Only place i gave my bank details . Honestly since 3 times someone tried using my bank detils . Even this company dishonestly hook you on auto subscription. Which you never realised they been taking money .
I got this shit lying under my kitchen sink if someone needs it text me.i will post free . Be ready very bad on stomach
Totally rubbish .

5 August 2026
Unprompted review
Lonvera logo

Reply from Lonvera

Dear customer,
before responding, we'd like to clarify a few points.

The subscription was not added without your consent. During checkout, the subscription option is clearly displayed on the website, and customers who choose it receive a discounted price. According to our records, this option was selected when the order was placed.

Regarding shipping, we operate three fulfillment warehouses (US, EU, and Asia). Orders are dispatched from the warehouse with available stock that is closest to the delivery destination to ensure the fastest possible delivery.

We're sorry to hear the product wasn't a good fit for you. While many customers have a positive experience, results and tolerability can vary from person to person. If you experienced stomach discomfort, we recommend discontinuing use and consulting your healthcare provider. If you have any questions about your order, our support team will be happy to assist.

Rated 5 out of 5 stars

Lonvera has been very good for me

Lonvera has been very good for me. The products, Vital Bull and Boneflex have helped reduce inflammation in all of my joints. I noticed especially in my knees, less pain each morning. Sleep has improved, soreness has faded noticeably. I made mistakes on my orders/subscriptions and the staff has fixed the issues quickly. Very happy

15 July 2026
Unprompted review
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Reply from Lonvera

Thank you for your thoughtful feedback! We're so glad to hear you're feeling more comfortable and sleeping better.
We truly appreciate your trust and support!

Rated 1 out of 5 stars

After taking boneflex for couple weeks…

After taking boneflex for couple weeks I started having upset stomach symptoms, couldn’t figure out why, when I realized is was the boneflex I stopped and it went away. The company somehow had signed me up for auto delivery which I had not requested sent me more , when I said I didn’t want it because of what happened, they refused to give me my money back, even though when they advertise they say money back guarantee, DON’T believe them they are lying, I had to keep the ones that I had bought before because they wouldn’t take back and the ones that they had auto sent me I had to pay for return postage. The product tastes horrible with horrendous taste, and the company takes advantage of people. I would give them 0 star but that option doesn’t exist 😡, I don’t remember the exact date but around that time

29 April 2026
Unprompted review
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Reply from Lonvera

Thank you for sharing your experience. According to our records, the subscription was voluntarily enrolled in during your initial purchase to receive a discounted price. We also processed your refund and informed you once it had been completed.

Regarding the stomach discomfort, we're sorry to hear about your experience. Results can vary from person to person, and we have not received similar reports from other customers using this product. As everyone's health is different, we strongly recommend consulting your GP to determine the underlying cause.

We regret that your experience did not meet your expectations and wish you the very best.

Rated 5 out of 5 stars

Blood and guts

Love the vital bull at 74 i remember vividly the childhood foods we could get all the time. The animals and the ground still had all of the goodness in them. The food reflected this truth. We were strong and healthy. I take Vital Bull and feel better and stronger and sleep better too

18 July 2026
Unprompted review
Lonvera logo

Reply from Lonvera

Thank you for sharing your experience! We're glad to hear Vital Bull has helped you feel stronger, sleep better, and support your overall well-being. Your perspective and kind words mean a lot to us, and we truly appreciate you taking the time to share them. Wishing you continued health!

Rated 1 out of 5 stars

Scam! Will not cancel subscription!

Ordered the product, but didn't realize it was a subscription. Contacted the company to cancel the subscription and received a confirmation email from the company. Two months later, I'm still getting charged and the subscription has not been canceled. Very shady practices. Avoid this company! I now have to file a complaint with my credit card.

31 July 2026
Unprompted review
Lonvera logo

Reply from Lonvera

We're sorry to hear about your experience. We'd like to look into this for you, but we couldn't identify your account based on this review. Please contact our support team with your full name, order number, or the email address used for your purchase so we can investigate this case and resolve it as quickly as possible.

Rated 5 out of 5 stars

Really working

I had no illustrations when I bought this product. I did try many similar ones. But to my surprises, after taking BoneFlex for two weeks I stated feel the very positive effect on my hip joint. The pain was reduced for 50%... So I bought another portion and I am more mobile now. Highly recommend.

1 August 2026
Unprompted review
Lonvera logo

Reply from Lonvera

Thank you for sharing your experience! We're so pleased to hear BoneFlex has helped reduce your hip discomfort and improve your mobility in such a short time. We truly appreciate your recommendation and wish you continued progress!

Rated 5 out of 5 stars

Love it

Seems like I have extra energy now! Only been almost 2 weeks but love it this far.

26 July 2026
Unprompted review
Lonvera logo

Reply from Lonvera

Thank you for sharing your experience! We're very haoppy to hear you've noticed an increase in energy after just a couple of weeks. We appreciate your support and hope you continue seeing great results!

Rated 5 out of 5 stars

I've been taking beef liver a some…

I've been taking beef liver a some months now and actually say its been a wonderful experience. Will continue my subscription if nobody doesn't change. 👌

5 May 2026
Unprompted review
Lonvera logo

Reply from Lonvera

Thank you for your wonderful feedback! We're delighted to hear you've had such a positive experience with Beef Liver. We truly appreciate your continued support and look forward to being part of your wellness journey!

Rated 5 out of 5 stars

I’m so happy with Bone flex

I’m so happy with Bone flex , I have pain in my knees for over the 2 years, I can’t walk very well, in the first week I feel the difference .i can walk better, I recommend you , Thank you Lonvera & Bone Flex

30 July 2026
Unprompted review
Lonvera logo

Reply from Lonvera

Thank you for your wonderful review! We're so happy to hear BoneFlex has already helped improve your knee pain and mobility. Thank you for your recommendation and for choosing Lonvera! 💙

Rated 1 out of 5 stars

I canceled the subscription on June…

I canceled the subscription on June 21st and one month later I received a notification that a new order was made and I was charged again. I went to the website and confirmed there are no subscriptions active and sent them an email that they did not reply. Opened a paypal case and they say they will no refund because their system shows recurring order so what I'm supposed to do to have my money back and to stop the shipments if I already canceled and rhey keep sending orders with no active subscriptions! BEWARE SCAM COMPANY!! In additionto that their label doesn't have a full disclosure of amount of each ingredient so trash products.

24 July 2026
Unprompted review
Lonvera logo

Reply from Lonvera

We're sorry to hear this. After reviewing your account, we can confirm the subscription was still active when this order was processed. It has now been canceled, so there will be no further shipments or charges.

We also replied to your email, so please check your spam or junk folder. Regarding the product, our label complies with all applicable labeling requirements. We appreciate your feedback and are here if you need any further assistance.

Rated 5 out of 5 stars

Boneflex

Very quick to reply to my email,and my 40% refund,which I am very pleased,many thanks

26 July 2026
Unprompted review
Lonvera logo

Reply from Lonvera

Thank you for your kind words! We're happy to hear you were happy with the speed of our support and that your refund was processed to your satisfaction. We truly appreciate your feedback and are always here if you need anything else. Take care!

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