Londonrd 

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Rated 1 out of 5 stars

Anyone who has ordered from this site should contact their bank/credit provider immediately for a section 75 claim. The shoes I ordered did arrive after 3 weeks, indicating this was simply a drop... See more

Rated 1 out of 5 stars

I ordered a product, immediately received confirmation email and the two further emails telling me it had been shipped. One saying it was with DHL, another saying there hadn’t had an update on the p... See more

Rated 1 out of 5 stars

DO NOT ORDER FROM THESE PEOPLE! I wish I'd read the reviews on here first. I have emailed, contacted via Instagram to trigger a return for a pair of shorts which are very much sub-standard the de... See more

Rated 1 out of 5 stars

Avoid at all cost. Money taken instantly, extremely inferior product eventually provided after a considerable delay. No response provided when they were contacted. Basically they are getting away wi... See more


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Breach of guidelines

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Even though in the website says that…

Even though in the website says that the jacket I bought was Premium PU faux leather with polyester lining, when it arrived, the label said 100% polyester. Very expensive site for such quality.
Also, the item took more than 2 weeks to arrive.

24 April 2026
Unprompted review
Rated 1 out of 5 stars

Do not buy anything from here. Completely not as described items

If i could have not given a star I would have left it blank. Absolutely disgusting fraudulent stock.
30 days return policy is a joke. I have requested a return and was asked if rather than return and get a refund I could keep the item but have a 20% refund.
No thank you, the item was not as described so why would I keep it. I would say look at the other reviews to see it is not just me. Wish I had read them before ordering

2 April 2026
Unprompted review
Rated 1 out of 5 stars

Poor quality clothes that can't be returned.

I would not recommend purchasing clothes from this retailer. In my experience, the quality was very poor for the price and did not match the images shown on the website.

My order also took a long time to arrive. When it finally did, the items were disappointing, the blazer I ordered had been packed into a very small parcel, leaving it heavily creased, and the design was quite different from how it was presented online. Had I known it would look the way it does, I wouldn't have purchased it in the first place.

The returns process is also concerning. You are required to email customer service, provide detailed information and photos, and cover the cost of return shipping yourself. I followed these steps as requested, but after submitting everything, I received no response despite several follow-up emails.

Given the lack of communication and the likelihood of having to pay for an international return (potentially to Hong Kong), I am not confident I would receive a refund.

Due to the poor quality, misleading presentation, and lack of response, I intend to report this retailer to Trading Standards.

24 April 2026
Unprompted review
Rated 1 out of 5 stars

Fake clothes, awful experience

I ordered the same jeans my brother has in the same size he has so i know they would fit me. when they arrived it came in a plastic bag and when i tried them on they were far too small and quite clearly fake when i compared them with my brothers. i’ve requested a refund but judging by what they sent me i doubt i’ll get anything back. the quality on the labels were terrible, the zip barely worked and the button on the fly wasn’t attached properly so it rattled. it also took nearly a month to for them to arrive. don’t use this website.

23 April 2026
Unprompted review
Rated 1 out of 5 stars

Londonrd what a teriible company to buy from

What a teriible company to buy from. This is a chinese company who are selling absolute rubbish. The clothes look good on the internet but the quality is absolute rubbish. Beware buying from this company. I have asked to return this dress my wife bought and have sent pictures of the item back to them as we ordered according to there size chart which is wrong. They promise 100% refunds but do not honour what they say. My order was 2832 placed about 2 weeks ago and took ages for it to arrive. Another SCAM chinese company beware DO NOT BUY FROM THEM!!!!!!! They said it would have to be sent back at our own cost although it was misleading information on there site for sizes. I have asked for the return address and they will not give it to me WHY? Because its a rubbish company !!!!!!

You will lose your money DO NOT BUY FROM THIS COMPANY please beware

9 April 2026
Unprompted review
Rated 1 out of 5 stars

Well what can I say about this company…

Well what can I say about this company I ordered a mens cardigan not knowing it was from Hong Kong
Waited and waited it arrived today after 20 days.very poor quality paid just over 50
00 uk pounds. Also looking at amazon and price there is 14.00 for the same cardigan. Please do not buy front this company they will rob you.

1 April 2026
Unprompted review
Rated 1 out of 5 stars

Unable to return poor quality items

I ordered two dresses in different sizes. They took about one month to arrive. When I tried them on, although they were sized differently they were a very similar fit. Both were of poor quality with poor stitching. I followed the returns policy and I emailed Londoners twice about wishing to return the items but have not heard back. Hence, I have paid almost £100 for two items I do not want. Do not order from this company!

23 April 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY FROM THIS COMPANY

DO NOT BUY FROM THIS COMPANY. No attempt to contact this company was answered, item ordered 06/04/26 just received, item is nothing like what was ordered, they give their office address as London but everything is sent from a warehouse in Japan, quality is nothing short of awful. Can’t advise strongly enough not too use this company. I’ll update this review following trying to return the item and get a refund. Wish I could upload photos here to show just how different what I received is to what was ordered!! It’s laughable 🤬🤬

22 April 2026
Unprompted review
Rated 1 out of 5 stars

DON’T BUY THIS RUBBISH.

DON’T BUY THIS RUBBISH.
Bought one of their Waistcoats. Like other hapless buyers I failed to check the independent reviews before spending my hard earned money on this trash. It’s seriously poorly made, I ordered a 3xl it’s more like a medium. The product bares no resemblance to the images on their website. The material used and buttons are nowhere near the same. Cheap nylon look, not cloth, tacky plastic buttons.
I will be contacting trading standards. Why they are allowed to trade is beyond me.

21 April 2026
Unprompted review
Rated 1 out of 5 stars

Do not touch this rubbish company -

Do not touch this company, visual adverts nothing like the finished product. Quality rubbish and massively overpriced. I know its not worth trying to return as any efforts to contact this company are pointless and cost of return to China would probably make it not worthwhile, plus I would have little faith in receiving a refund anyway. Lesson learned check out these sites before buying

21 April 2026
Unprompted review
Rated 1 out of 5 stars

Not just another Chinese scammer but a…

Not just another Chinese scammer but a high risk website as well.
Brought a pair of jeans that didn't have a buttonhole, was offered a 20% refund if I kept the jeans, Said no and that was the last communication.
Please read the review from Scam detector as not only will you lose your money but you will probably get scammed at some point. Anyone writing a positive review is either liar or getting paid to write positive reviews.

londonrd.com Review
The Scam Detector website Validator gives londonrd.com one of the lowest trust scores on the platform: 11.6. It signals that the business could be defined by the following tags: Untrustworthy. Risky. Danger.. We are confident about our score as we also partner with other high-tech, fraud-prevention companies that found the same issues. So, why this low score? We came up with the 11.6 score based on 53 aggregated factors relevant to londonrd.com's industry. The algorithm detected high-risk activity related to phishing, spamming, and other factors noted in the Untrustworthy. Risky. Danger. tags above. Long story short, we recommend staying away from this website. But let's explain in more detail.

Explaining Our Analytical Approach
We've displayed some important information within the Company Details section above, each deserving more explanation:

Proximity to Suspicious Websites
Threat Profile
Phishing Profile
Malware Score
Spam Score
Domain Blacklist Status
HTTPS connection
Domain Creation Date

14 April 2026
Unprompted review
Rated 2 out of 5 stars

Poor communication all round

Poor communication all round. The delivery took a very long time. They failed to communicate during the delivery process via email or the third party app they were using. They answered no emails asking for an update.
Their return process is via email, but they don't answer emails so there is seemingly no return process.
However, the product was what it said it would be.

23 March 2026
Unprompted review
Rated 1 out of 5 stars

Impossible to make a return and get a full refund

I made a purchase and after 10 days waiting it got delivered. Which is fine. The item was not as described, I have emailed the customer service to request a return and had replies straight away asking for pictures.
I was offered a refund of 20% keeping the item, which I didn't agree as I didn't like the item and I didn't want to keep it.
I have emailed the customer service and no one is replying. Its Been 2 weeks I have been ignored and I am coming up the 30 days return window.
Absolutely fuming and not happy with the service.

29 March 2026
Unprompted review
Rated 1 out of 5 stars

Londonrd is Just Organised Online Crime

UPDATE

This scammer is shameless. It will not respond to emails (x4) and occasionally sends bot generated emails from someone called Sophie who doesn't exist to explain the order hasn't moved from the purported carrier, which doesn't exist. The "order" will not have been sent and was never intended to be sent.

Londonrd is just organised online crime.
.................................................
I just walked in to a scam, don't do the same thing.

This is a Chinese scammer that passes itself off as being an English company offering free postage with Royal Mail.

It's online retail system does not require buyers to authorise payments with their bank.

Once payment has gone through, and ONLY then, it becomes clear that so-called "shipping protection" is "default" and has been added to the cost. It's just theft.

I've sent an email cancelling the order within two minutes of becoming aware of the scam, but it hasn't been acknowledged.

Whether or not the item ordered arrives, and whether or not it's adequate quality, I've been robbed.

Don't make the same mistake.

12 April 2026
Unprompted review
Rated 1 out of 5 stars

A CHINESE SCAMMING COMPANY THAT HAS NOT…

A CHINESE SCAMMING COMPANY THAT HAS NOT RESPONDED TO SEVERAL OF MY E-MAILS. Initially, I had checked this trader on TrustPilot believing it to be a British trader with a London store. It had a reasonable rating (although since then a lot more bad reviews have appeared.)
Ordered a nice-looking outdoor jacket in a 4XL size (I wear a very heavy, comfortable British-made 3XL). Sadly, I realised too late that the jacket was coming from Hong Kong and my heart sank. When it arrived, the sleeves felt like being shrunk-on and neither end of the jacket would even reached the front of my body!! Not even an XL, but more like a Small size.
'LondonRd' has NOT replied to several e-mails so I am returning the jacket to 'Edward' at a unit in Feltham, London (apparently returns are supposed to go back to the Far East at the purchasers' expense!! Seemingly a common trick these days particularly from Chinese traders). I have given the trader a deadline but if I hear nothing further, I will send copies of my e-mails, together with copies of my TrustPilot reviews, for a refund via AMEX chargeback.
WARNING! DO NOT ORDER ANYTHING FROM THIS MOST DISHONEST TRADER.

9 April 2026
Unprompted review
Rated 1 out of 5 stars

Not Recommended

After waiting like forever to get my order, when it finally arrived, it looked nothing like the images shown in their website. Cheap material and wrong colour. After sending several messages for a return and refund, so far no communication at all from them. An expensive item and big disappointment to say the least. Not recommended.

9 April 2026
Unprompted review
Rated 1 out of 5 stars

Absolute scammers!!!

This company is an absolute scam- I ordered what was described as fine wool jerseys and after a month to be delivered, I received complete rubbish!!- 100% polyester!!

I have tried to contact them 3 times for a full refund -without response!!

DO NOT USE!!!!

1 April 2026
Unprompted review

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