Londonrd 

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Rated 1 out of 5 stars

Anyone who has ordered from this site should contact their bank/credit provider immediately for a section 75 claim. The shoes I ordered did arrive after 3 weeks, indicating this was simply a drop... See more

Rated 1 out of 5 stars

I ordered a product, immediately received confirmation email and the two further emails telling me it had been shipped. One saying it was with DHL, another saying there hadn’t had an update on the p... See more

Rated 1 out of 5 stars

DO NOT ORDER FROM THESE PEOPLE! I wish I'd read the reviews on here first. I have emailed, contacted via Instagram to trigger a return for a pair of shorts which are very much sub-standard the de... See more

Rated 1 out of 5 stars

The returns process is absolute shambles and incredibly misleading. The returns team are hugely unhelpful and send back text book written emails like a robot. They do not offer 100% money back guarant... See more


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Breach of guidelines

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

WARNING- Do not order from this…

WARNING- Do not order from this company. Had to give one star to review but in truth it should zero. The company has a London address but ships from the far east and take about 3 weeks to arrive. The clothing was poor quality (think Shein without the Shein pricetag). You have to email them to arrange a return - they'll ignore you. I've had to go through Visa chargeback to attempt refund. Don't entertain them.

28 April 2026
Unprompted review
Rated 1 out of 5 stars

Not happy

Not happy. They sent me wrong size. I wanted refund and was told instead choose option to send back but postage would cost me an arm n leg so then they said keep sandals and theyl give 25% refund. If i get shoe replaced they said il have to pay shipping of £8.50. Absolute rip off

4 May 2026
Unprompted review
Rated 1 out of 5 stars

REFUND RETURNS LABEL

I waited a month for boots to come in from Hong Kong
When they arrived they were too tight
Been waiting 3 weeks for a returns label no reply from Customer Services
DO NOT USE THIS SITE
They are taking your money and never retply to emails

14 April 2026
Unprompted review
Rated 1 out of 5 stars

Purchased 2 large mens long sleeved…

Purchased 2 large mens long sleeved polo / shirts

Firstly the product took ages to arrive from Hong Kong

Secondly the material is poor quality and not what expected

Thirdly the sizing of the product is incorrect (too small)

Lastly no response from customer service - therefore my advise is not to purchase anything from this company, unless you want to be disappointed and seemingly cant reach them for a refund

23 April 2026
Unprompted review
Rated 1 out of 5 stars

This company are complete charlatans be…

This company are complete charlatans be warned!
I bought a beige pleated skirt which arrived really late. When it did arrive it was far too short.
I contacted them and they asked me for photo evidence when I sent it that was when they stopped communicating.
I would stay clear if I were you

20 March 2026
Unprompted review
Rated 1 out of 5 stars

Unable to return a shirt I bought online from Londonrd

I bought a shirt online from Londonrd. The shirt delivered was too small. I tried contact Londonrd but did not receive a reply. I contacted Trading Standards who are aware of the business. Londonrd appears to be operated out of a private address in London. I have asked for a refund on my credit card which has yet to resolved. Do not buy from this company, they are a scam.

9 April 2026
Unprompted review
Rated 1 out of 5 stars

The product is dreadful

The product is dreadful. 'Tweed' embroidered ladies jacket. Just nylon printed rubbish at £49 I can't believe how stupid ive been. Portray as UK company - products take forever shipped from Hong Kong. Return policy - not on sale items. Everything they sell is a sale item. Total rip off - be warned, don't do what I did.

28 April 2026
Unprompted review
Rated 1 out of 5 stars

AVOID THIS COMPANY

Trying to return for a refund is impossible. They try every trick in the book to stop the return. The return address in Hong Kong is not a warehouse it is a virtual office. DO NOT BUY FROM THIS COMPANY UNLESS YOU ARE HAPPY TO LOSE YOUR MONEY.
Cheap, poor quality clothing. I have been trying to get a refund for two travel suits and I am now being totally ignored. I have already returned one suit to Hong Kong and I’m waiting for my refund. However from what I’ve discovered since then I probably will not hear from them again.
AVOID AT ALL COSTS **********

24 March 2026
Unprompted review
Rated 1 out of 5 stars

Poor Quality Suede Brown Shoes

Ordered a pair of Suede Brown Shoes.
They arrived in a wrapped bag. Once opened it is clear to see that the shoes are from a cheap factory in China. Very poor quality and certainly not suede as described. The high value placed on these shoes is beyond misleading. I requested a refund three times and have been totally ignored.
Do not waste your money on these cheap and poor quality products. You have been warned.

6 April 2026
Unprompted review
Rated 1 out of 5 stars

China company imitating UK brand…

China company imitating UK brand company .

The item arrived 4 weeks later , poor quality and wrong sizing .

The return process has to be agreed and a £19.99 admin fee is applied !!

You also can’t return sale items !!

Avoid avoid avoid

I bought 2 separate items I can not use costing £100

28 April 2026
Unprompted review
Rated 1 out of 5 stars

Fake 1TB SanDisk micro-SD card ..... Avoid Londonrd.com

I bought a 1TB SanDisk micro-SD card. Paid £60, at an alleged 45% discounted rate. However it's a fake copy. I tried to copy music files to it but no joy. I then downloaded the storage data test software, H2testw, and it transpires that 7GB is usable, but 993GB is corrupt.

I first emailed LondonRd on 22 Apr, when I thought it might be fake, but had no response. I emailed again on 27 Apr to confirm it definitely was fake so I await a response.

Still no response as of 14 May 26!! Avoid Londonrd.com - I definitely feel scammed

28 April 2026
Unprompted review
Rated 1 out of 5 stars

Avoid Company at all costs!!

’m extremely disappointed with my purchase from LondonRD. I paid £57 for a shirt that is shockingly poor quality — thin material, awful stitching, and nothing like what was advertised on the website. It honestly feels like something worth a fraction of the price, and I later found what appears to be the exact same item selling elsewhere on TEMU for around £12.99.

The branding is also very misleading. The website gives the impression of being a UK-based company, but the item was clearly shipped from overseas (Hong Kong), which explains why delivery took far longer than expected.

Customer service has been equally frustrating. Attempts to get in touch have gone unanswered, leaving no support when issues arise. To make matters worse, if you want to return the item, you’re expected to cover international shipping costs yourself — which is unreasonable given the quality concerns.

Overall, this feels like a classic case of overpricing and misrepresentation. I would strongly advise others to think twice before ordering.

28 April 2026
Unprompted review
Rated 1 out of 5 stars

Bought a leather jacket

Bought a leather jacket, took an age to get here, only to find the size XL was absolutely tiny. tried to return the product but they will not respond to emails etc. Another very dodgy Chinese company pretending to be something they are not. Very unhappy.

28 April 2026
Unprompted review
Rated 1 out of 5 stars

Beige Mac with hood-if you can call it that!!

If I could I would rate it zero stars. Company poses as a uk company until it’s time to return the rubbish they send you and then they’re in HK. Received a Mac which looked fab on the website but was thinner than a dishcloth and small enough for a child to wear with wonky stitching and unfinished buttonholes. Reached out about returns as it’s more expensive to send to China than the actual item cost and asked if it was a scam to which I received a reply saying no and asking me to send in pictures/video of the item which I did and have now chased 4 times with no reply. DO NOT BUY FROM THEM! My own stupidity on this occasion not reading reviews earlier.

27 April 2026
Unprompted review
Rated 1 out of 5 stars

Absolute rubbish quality for the price

Absolute rubbish quality for the price. 3 items looked high quality on website but on arrival not even the products ordered. Didnt even lpok tje same. Trying to return but getting no response. Date is approximate as it tpok ages to arrive.

Avoid.

26 March 2026
Unprompted review
Rated 2 out of 5 stars

Even though in the website says that…

Even though in the website says that the jacket I bought was Premium PU faux leather with polyester lining, when it arrived, the label said 100% polyester. Very expensive site for such quality.
Also, the item took more than 2 weeks to arrive.

24 April 2026
Unprompted review

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