s dream studio  Reviews 117

TrustScore 2 out of 5

1.8

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Rated 1 out of 5 stars

Do not order from them, my item never arrived and I am still fighting for my refund despite calls and emails where you get no response from them.

Rated 1 out of 5 stars

CS never replied to the customer request. Send email also no response. Although full pay to buy the 36cm White Chest Freezer, Freestanding Slimline Compact - SIA CHF60W/E through the online web page.... See more

Rated 4 out of 5 stars

pleased with quick delivery sooner than expected. installation simple, but was spoiled as there was no supplied fitting to connect the gas pipe. The supplied fittings to clamp the Hob from underne... See more

Rated 1 out of 5 stars

Scammers & crooks. Ordered a washing machine from this company. Received email saying thanks for the order & it’s being readied for dispatch & 3 then nothing. After countless emails & telephone calls... See more

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1.8

Poor

TrustScore 2 out of 5

117 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Do not order from them

Do not order from them, my item never arrived and I am still fighting for my refund despite calls and emails where you get no response from them.

7 February 2026
Unprompted review
Rated 1 out of 5 stars

I never received my goods

I never received my goods, rang up to see where it was, the man on the phone said he hadn't received my order but that was impossible to know because he never even asked my name or order number. My bank fraud section is now involved. I ordered a gas hob for £159.

10 July 2025
Unprompted review
Rated 1 out of 5 stars

Shocking.

Shocking... never received the goods..
No response from email either.
Steer clear

27 June 2025
Rated 1 out of 5 stars

FRAUDULENT

FRAUDULENT
The website looks good. But!
I Paid but never received goods.
Do not trust this company
I’m certain this is
FRAUDULENT

27 June 2025
Rated 1 out of 5 stars

Poor purchase experience i.e. CS never replied to the customer…

CS never replied to the customer request. Send email also no response. Although full pay to buy the 36cm White Chest Freezer, Freestanding Slimline Compact - SIA CHF60W/E through the online web page. Almost half a month still not delivery. Luckily using credit card to pay for it, Then I can get purchase protection scheme, to get the money back. Otherwise I will be total lose.

27 June 2025
Rated 1 out of 5 stars

Fraudulent - avoid at all costs

This company has a plausible website but is in fact fraudulent. I tracked the trading address to a former Debenhams store but when I went there I was told by the management company that they had been kicked out for non payment of bills. I’m out of pocket and trying to recover the money via the bank. Avoid avoid avoid! The low prices are low for a reason

27 June 2025
Rated 1 out of 5 stars

This company seems to not exist

This company seems to not exist. Ordered an appliance, had no info and no reply to any emails for over a 3-week period and then had to make a claim with my card company. They didn't even reply to the card company so the dispute was settled but still took 6 weeks to get a refund. Avoid at all costs.

27 June 2025
Rated 1 out of 5 stars

Rubbish Company

Ordered a freezer, received an email saying would be dispatched within 7 days. Payment taken. Heard nothing more. Despite numerous emails, and phone calls, nothing. In the end, had to claim back via my credit card. Rubbish Company !

28 June 2025
Unprompted review
Rated 1 out of 5 stars

Awful

Awful, do not order from this company. Like many others here have said I also never received my item, couldn't get in contact with them and had to resort to claiming a refund via my bank. This was a lengthy process that took 6 weeks to complete. Not to mention the wasted time sending emails and having to rearrange installation dates with my electrician. Avoid at all costs.

27 June 2025
Rated 1 out of 5 stars

Unresponsive. No goods and no refund.

I ordered a dishwasher. They didn’t get in touch to offer a delivery date and didn’t respond to an email or phone call. I then exercised my statutory right to cancel, but they didn’t respond or refund me. I have taken the matter up with my credit card company.

12 April 2025
Unprompted review

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