I purchased from here really believing this was a specialty shop. Shipping was a nightmare, but that is besides the point. After carefully checking product pictures, descriptions, and several google a... See more
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Horrible experience I well never order from this company again. No where did I read on their return policy that bathing suits were final sale so now I out of money for something that doesn't fit becau... See more
I will never purchase anything else from this wack store I never got my thigh boots it's been 2 mos now I called never a rep to answer you always 1 in cube never no one to talk people please shop else... See more
I ordered two maxi dresses, after a few days I got confirmation of shipping. Once I received package only one was received! My order shows complete and I can't get in contact with this business and wi... See more
Company details
Information provided by various external sources
LolliCouture.com was launched in 2012, we are an online shopping destination that wants to satisfy our customers, and from experience we have found that costumers are the heart of this company. Your satisfaction is what makes our business complete!
Contact info
15288 El Prado Rd, 91710, CA
- 6262260878
- support@lollicouture.com
- lollicouture.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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The company takes entirely to long to get your items to you.
The processing time takes to long, then it has to go to shipping. That is a very long process.
shipping time sucks
I love the prices and the selection but the amount of time it takes to receive your order makes it almost not worth it. But I am in love with my newest purchase.
Waiting is the worst part.
Love the stuff but it takes them at least 2-3 weeks just to send your order, and if you call their services you'll have to wait about 15-30 minutes just to talk to somebody. Orders during Christmas time are faster than theirs. 😡
Clarity of Return Policy
While it is possible that the return policy on sale items was stated, it wasn't clear to me that I would not be able to return my sale item if it wasn't a good match, which it wasn't. I'm now stuck with the burden of reselling the shoes myself which leaves me with a bad taste in my mouth as far as my opinion of your brand. I would have been more likely to do business with lollicouture in the future had the transaction felt 100% transparent. I can't see myself recommending your website
Wonderful product at an outstanding price
The shoes I purchased were for my niece to wear at Easter with her Easter dress. The shoes were even more beautiful in person than depicted online.
Very bad customer service
After 4 days with customer servixe on the phone and endless emails being sent back and forth, our orders completed. I was told in 4 business days the orders would ship out. I called again on the 5th business day after order was placed and was told that the next day it would ship out. I again called on the 8th business day to be told that the orders have not been shipped out yet and will ship within 24 to 48 hours. I told the rep that I want to cancell the orders and was told that she will send a ticket but cannot guarantee this. I am so disappointed and will never recommend lolli couture.
Asked for a review
And I've not received the product as of yet.. Hope it arrives in time for my wedding, wanted that slinky sexy dress for the wedding night for the husband to enjoy
No item .... No tracking #
11 days and no item.... Didn't even bother givimg me a tracking number ..... Unacceptable
Horrible!!
It has been almost two weeks and no confirmation number. Nobody tells me what's going on. I want my mon3y back!!! Thank you again! -Mariela.
Excellent Service
I was a little cautious about my purchase because I'd never heard of the site before and the items were pretty reasonable as far as prices but I took a chance and I am THRILLED that I did. I couldn't wait to text my family and friends about it. I certainly plan to order again soon.
Shipping time is unacceptable
I bought outfit for a hair show 2/27 for hair show 3/4. I buy outfits all the time online and get them 2-5 days. Today is 3/10 and still don't have tracking info. I asked for refund and they told me that the warehouse was dispatched and I couldnt get it. So no I will not be buying from the website again. Not trusted...
Worst shipping!
I ordered my bikinis about 2 weeks ago and it hasn't been shipped nor have I received a tracking number. I ordered these bikinis so they will arrive in time for spring break but this is getting really frustrating because I have plans spring break is a few days away! Never order from this website! STAY AWAY!
Great dress!
I loved my dress from Lollicouture. It is very well made and comfortable and it is absolutely STUNNING!! The only reason I didn't give 5 stars is that shipping was rather slow.
HORRIBLE HORRIBLE HORRIBLE
I think my title describes my entire experience. I ordered a bathing suit, they sent the wrong size, and took 3 weeks to send me the correct one. AWFUL customer service and I will never order from this website for the rest of my life
packed still isn't shipped.
Placed an order 11 days ago and it's still not shipped
Perfect
Everything look like it's supposed to look and perfect timing right before my bday...
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