Loft Leaf Reviews 

360
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Its Beautifull...Fantastic service and beautiful plants.Their staff are very friendly. made for a good serving

Rated 5 out of 5 stars

Absolutely fantastic service, went out of their way to email me and let me know my packages would be a day later than they thought. The courier hadn't even updated me! Gorgeous website and even more b... See more

Rated 5 out of 5 stars

Loft Leaf is a lovely company, providing much loved plants to their customers. I recently bought a Dragon Tree and a Tillandsia and they were sent to me in perfect condition, beautifully and thoughtfu... See more

Rated 5 out of 5 stars

Parcels always arrive so quickly and so nicely packed. The staff are incredibly helpful with any questions, including plant care questions. The plants I have bought from loftleaf have always been grea... See more

Company details

  1. Garden Center
  2. Decoration and Interior Design Store
  3. Online Marketplace
  4. Wholesale Plant Nursery

Written by the company

Get indoor plants, pots, & accessories, with next day delivery. Free Click & Collect. Cardiff's 5-star rated online store.


Contact info

4.9

Excellent

TrustScore 5 out of 5

360 reviews

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No recent history of asking for reviews

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4.9

All reviews

(360)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

plant arrived completely toppled over

plant arrived completely toppled over - soil everywhere in box - plant damaged therefore

19 January 2022
Loft Leaf logo

Reply from Loft Leaf

Hi Anjali,

Thanks for taking the time to share your feedback.

I’ve checked our order history against this name and we don’t have any orders that match. We’ve also not received any emails or messages up to this point to raise the issue.

Please get in touch with us direct so we can help with the delivery.

Best wishes
Jamie

Rated 5 out of 5 stars

I have bought from Em and Jay at loft…

I have bought from Em and Jay at loft leaf on a few occasions recently. The plants arrived quickly and in excellent condition. The plants were a bit rarer than the normal and will be an excellent addition to my growing collection.
Thank you.

19 January 2022
Rated 5 out of 5 stars

Will definitely shop here again!

I just happened to come across Loft Leaf when looking online at other shops for plants and I can honestly say how happy I am I bought from LL instead! The packaging was brilliant, the delivery was fast and the plants! The plants are beautiful and so much bigger than I expected and look perfect! I am so so happy with them I will 100% be ordering from here again! Thank you!!

18 January 2022
Unprompted review
Rated 5 out of 5 stars

Love the plant

Love the plant, love the pot. Both beautiful. Very happy with my purchases and I’ll be back for more 🪴

16 January 2022
Rated 5 out of 5 stars

Excellent experience. Highly recommend.

I have ordered twice from this site and I am very happy with my order. My plants were lovely, reasonably priced, perfectly packaged and timely delivery. Excellent experience from start to finish. So happy I found this site. Will definitely be returning in the future....

15 January 2022
Unprompted review
Rated 5 out of 5 stars

Take my money!!!!!!!

Never a bad word to say.
I’ve had one issue with 1 plant from this company and that was a root rot affected black velvet Alocasia - was sorted, replaced within days.
I have probably spent an ungodly amount with this company because they just get better and better!

14 January 2022
Rated 5 out of 5 stars

5 star

Fantastic service and a great plant delivered with a personal note. I would highly recommend.

10 January 2022
Rated 5 out of 5 stars

Impeccable!

The quality of the three alocasias I purchased is amazing. Beautiful, healthy plants. Well packaged, reasonably priced with quick delivery. I have already placed a second order!

7 January 2022
Rated 5 out of 5 stars

My first time ordering from Loft Leaf

My first time ordering from Loft Leaf

I’d been on the hunt for specific Alocasias. After placing my order, a very kind Jamie reached out to me to let me know about the quality of my order and even sent a picture to make sure if I was happy with it.

This was so very appreciated

I will definitely be ordering again

7 January 2022
Rated 5 out of 5 stars

Perfect

Everything packed very carefully. Soil secured with the clingfilm. Box filled with the filler so my plants wasnt moving inside.
Order prepared the next day. They even stoped it over the weekend, as there was bank holiday and my package could stuck somewhere, and massaged me about it before so all aspects went just perfect.
I'm really happy with everything. Love my plants and will definitely use them again!

6 January 2022
Rated 5 out of 5 stars

Excellent service and very reasonable…

Excellent service and very reasonable prices. Was kept updated as to when the plant was available for collection and greeted with a friendly smile. Plant is healthy and doing well. Will be happy to shop again!

3 January 2022
Rated 4 out of 5 stars

Plants arrived well packaged

Plants arrived well packaged. I ordered an alocasia zebrina which when arrived a
Had a few brown edges in the leaves otherwise all good

2 January 2022
Loft Leaf logo

Reply from Loft Leaf

Hey Sam,

We hope you’re all good!

Thanks for sharing the feedback above. We’ll certainly get in touch to check in on the plant!

Best wishes
Jamie

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