Locumlink Healthcare Reviews 

664
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 79 reviews, reviewers overwhelmingly had a great experience with this company. Many individuals state that the staff members are exceptionally friendly, professional, and always ready to assist whenever needed throughout the week. Users frequently mention that the convenient digital platform makes choosing preferred shifts and managing personal schedules extremely easy and fast. However, some customers also noted occasional difficulties regarding internal communication and feeling unsupported by team members when asking for assistance. A few other people also felt that shift allocation and work schedules were somewhat inconsistent, making personal planning rather difficult. Despite these specific concerns, consumers generally consider the healthcare agency to be a reliable and positive place to work.

What people talk about most

Staff

Customers had positive experiences with staff, describing the team as friendly, professional, and very... See more

User experience

Reviewers highlight positive aspects of user experience, noting that the platform is very convenient and easy... See more

Service

Reviewers mention positive feedback about service, expressing deep satisfaction with the support provided.... See more

Customer service

Consumers find customer service to be positive, noting that everyone is friendly, supportive, and always... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It’s absolutely great agency in Ireland they have everything in digital platforms. Pay on time They are mandatory follow-up all courses up-to-date all staff I am very happy to work with this... See more

Company replied

Rated 5 out of 5 stars

I have been working with locum link since 2019. It’s been a platform for me to enrich my knowledge and experience working with HSE .The timely course identification and reminder kept me updated about... See more

Company replied

Rated 5 out of 5 stars

Today marks one month since I started working with Locumlink, and it has been a truly lovely experience from the very beginning. The application process was smooth, and the Locumlink team has been... See more

Rated 5 out of 5 stars

I recently switched agencies, and so far Locumlink has been very helpful and understanding. If it makes any nervous people feel any better, I recently made a mistake (I am still getting used to their... See more

Company replied


Company details

  1. Recruitment Service
  2. also in
  3. Employment Agency

Written by the company

Locumlink Healthcare is a HSE-approved Tier 1 agency, supplying locum doctors, nurses, and healthcare assistants (HCAs) to hospitals and HSE services across Ireland. Founded in 1999, we have earned numerous accolades, including "Ireland's Best Healthcare Recruitment Agency." Our services extend to hospitals, HSE Mental Health and Disability Services, GP surgeries, the Irish Prison Service, and home care providers nationwide. As a Tier 1 agency, we offer our staff a wide range of opportunities with great flexibility and competitive rates, helping them achieve an ideal work-life balance. Register with us today and experience the difference!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

664 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 40% of negative reviews

Typically replies within 48 hours

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4.6

All reviews

(664)

77 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

A Catch-22 for International Doctors

Ireland needs doctors, yet many internationally trained doctors struggle to secure their first opportunity because Irish healthcare experience is expected. Without that first opportunity, gaining such experience is impossible. I hope recruitment agencies will help bridge this gap rather than reinforce it.

20 June 2026
Unprompted review
Rated 5 out of 5 stars

I am happy to work with locum link

I am happy to work with locum link, I got exactly what I need. The hours, the day that I want and the place I wanted to work. I will highly recommend to every health care that is looking for a job.

3 June 2026
Rated 1 out of 5 stars

Concerns Regarding Current Agency…

Concerns Regarding Current Agency Support and Shift Allocation:

I am very dissatisfied with the current situation at the agency. Shifts are often cancelled at the last minute, which leaves me with no opportunity to secure alternative work elsewhere.

I regularly receive emails stating that the agency wants to help me book more shifts. However, when I contact the office, I do not feel that I receive the support I need. On several occasions, I felt that my concerns were not listened to carefully.

A few days ago, I explained that I had been trying to book shifts in other towns and cities simply to ensure that I had some work available and could earn an income. Unfortunately, I did not receive any practical assistance. I also mentioned that colleagues working through other agencies are able to secure shifts much more easily, often by simply clicking an "accept shift" button.

At present, I frequently apply for shifts through the app and either receive no response at all or only receive a response several days later. This makes it extremely difficult to plan my work schedule and finances.

I am also very disappointed that the option to defer timesheet payments has been removed. This was one of the main reasons why I chose to work with Locumlink in the first place.

I would appreciate your feedback on these concerns and any steps that can be taken to improve the current situation.

Kind regards,
Ana

5 June 2026
Rated 5 out of 5 stars

The best

Still the best agency no issues 🙂 five years with them

6 May 2026
Locumlink Healthcare logo

Reply from Locumlink Healthcare

Thank you so much for this wonderful review — it truly means a great deal to the whole team at Locumlink.

Five years is a real milestone, and we're honored to have had your trust and loyalty throughout that time. We look forward to continuing to deliver the same standard of service for many years to come.

Rated 3 out of 5 stars

I’ve had a generally positive…

I’ve had a generally positive experience with Locumlink. The team is professional, responsive, and always replies in a timely manner, which I really appreciate. Communication has been smooth and supportive throughout.However, I do feel there could be improvements in the availability of shifts, especially during weekends and public holidays, as opportunities during those times seem limited. Overall, it is still a reliable agency with good staff support and efficient communication.

6 May 2026
Locumlink Healthcare logo

Reply from Locumlink Healthcare

Thank you for taking the time to share such thoughtful feedback — we really appreciate it. It's great to hear that you've found our team professional and responsive, and that communication has been a positive part of your experience with us.

Regarding weekend and public holiday availability, it's worth noting that the HSE generally releases fewer shifts to agencies during those periods, which does affect the overall volume of opportunities available across the board. That said, we always aim to keep our candidates informed of openings as they arise and will continue to do so.

Thank you again for your continued trust in Locumlink — we look forward to supporting you with more opportunities ahead.

Rated 5 out of 5 stars

Excellent and efficient agency

Extraordinary staff and service, very quick and efficient.

6 May 2026
Locumlink Healthcare logo

Reply from Locumlink Healthcare

Thank you so much for the kind words — we're delighted to hear you've had such a positive experience with our team. Being quick and efficient is something we pride ourselves on, so it's great to know that's coming through. We look forward to continuing to support you!

Rated 5 out of 5 stars

I'm glad and happy to find and working…

I'm glad and happy to find and working with locumlink,
I highly recommend to everyone to work eith them.

6 May 2026
Locumlink Healthcare logo

Reply from Locumlink Healthcare

Thank you so much — what a lovely thing to say! We're really glad to have you with us and it means a lot that you'd recommend Locumlink to others. We look forward to continuing to support you!

Rated 5 out of 5 stars

Easy technical and professional support.

Easy technical and professional support.

21 April 2026
Unprompted review
Locumlink Healthcare logo

Reply from Locumlink Healthcare

Thank you for the great feedback! We're pleased to hear you found our support easy and professional — that's exactly the experience we aim to provide. We look forward to continuing to work with you.

Rated 5 out of 5 stars

Locumlink agency is one of the most…

Locumlink agency is one of the most trusted agency, easy to get shift and requirement are also easy to complete and if you want to get in touch to admin is also easy to reach.

20 April 2026
Unprompted review
Locumlink Healthcare logo

Reply from Locumlink Healthcare

Thank you so much for such a wonderful review! We're thrilled to hear that you've found the whole experience with Locumlink straightforward — from picking up shifts to completing requirements and getting in touch with the team. Making things as easy and accessible as possible for our candidates is really important to us, so it's great to know that's coming through. We look forward to continuing to work with you!

Rated 5 out of 5 stars

I am happy with you

I am happy with you, shifts and payments those are working in the head office for example if I communicate with them any concerns I will get solutions

31 March 2026
Rated 5 out of 5 stars

Reliable and supportive agency



I am very happy to work with Locumlink Agency. The platform is very convenient, and I usually receive shifts on the days I request based on my availability. The staff are very approachable, supportive, and always ready to help. Compared to the agency I worked with previously, my experience with Locumlink has been much better. I would definitely recommend Locumlink to healthcare professionals looking for flexible work opportunities.

4 March 2026

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